Service desk support Work, Jobs in Buckshaw Village, Lan (with Salaries)

IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
13d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Customer Liaison Representative
Mitie —Preston
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Care Navigator/Receptionist
The Ryan Medical Centre —Preston
- From £12.79 an hour
- Microsoft Office
- Administrative experience
- Patient care
- Free parking
- Sick pay
Quick apply
4h
Education Recruitment Consultant
Operam Education Group —Bamber Bridge
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
14d
Principal Recruitment Consultant - Education
Operam Education Group —Bamber Bridge
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
9d
Assistant Night Manager - 19:00 Start Monday to Friday
Clarke Transport —Leigh
- £41,865 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Store discount
Quick apply
Front of House/Dental Receptionist
Lancashire Smiles Dental Practice —Preston
- £13.53 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Education Recruitment Team Manager
Operam Education Group —Bamber Bridge
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
IT Assistant
Elite Chambers —Prestwich
- £25,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- Windows
- Free parking
Quick apply
8d
Hire Desk Controller / Administrator
Central Power Services —Preston
- Full-time
- JavaScript
- Organisational skills
- IT
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Team Leader - Liverpool Tribunals
HM Courts & Tribunal Service —Liverpool
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- IT
- Annual leave
- Employee discount
13d
Leisure Attendant
Hilton Grand Vacations —Lancaster
- £12.95 an hour
- Weekend availability
- Communication skills
- Resort
- Free parking
- Employee assistance programme
14d

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IT Service Desk Analyst

Speed Medical -
Chorley

Quick apply

Job details

Permanent | Full-time
Up to £27,000 a year

Benefits

Annual leave
Company pension
Work from home

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Customer service
Microsoft Exchange
Windows
Technical support
Microsoft Office
Firewall
Driving
Computer networking
IT
IP networking
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: IT Service Desk Analyst

Department: IT team

Hours: 37.5 hours, Monday – Friday, Saturday work will be required at an average rate of 2 hours per month.

Location: Buckshaw Village and Clayton-Le-Woods, Chorley.

Speed Medical is one of the largest providers of medico legal reports in the UK, working in Speed Medical are the UK’s leading independent provider of Medical Reporting and Rehabilitation producing well over 150,000 medical reports, servicing over 60,000 patient records and facilitating hundreds of thousands of rehabilitation sessions each year.

Speed Medical is an ISO27001 accredited organization operating an Internal IT Team which extends out to several technical partners. The team are on the verge of an exciting 12 months which will see the implementation of several transformational technical projects.

The Role:

As a Service Desk Analyst, you will enjoy working in a diverse environment where you will work with different products and services on a day-to-day basis.

You will provide level 1 and level 2 support within an existing Service Desk team, also triage, and provide appropriate troubleshooting, correct incident categorisation and resolution where possible

This opportunity comes with on-the-job training and a great platform to grow your IT Career.

Utilise diagnostic utilities to aid with troubleshooting to achieve first time fix resolution targets where possible.

Join the team in a Rota system covering hours between 8am – 6pm. Some Saturday work will be required at an average rate of 2 hours per month.

Our Values:

· Customer First
We listen to the needs of our customers and always put them at the heart of what we do

· Real relationships
We nurture real relationships with honesty, integrity, and transparency

· Strive for excellence
We inspire every member of our team to go the extra mile and deliver outstanding service

· Make an impact
We work smarter with our colleagues, our customers and their clients to leave a positive impression

· One team, one vision
We are one team – unified – with one vision and all work together to achieve it.

Key Responsibilities:

Perform remote / onsite support, including installing and upgrading of software and hardware components where necessary, following the businesses processes and procedures.
Investigating and troubleshooting basic level faults and incidents.
Escalating faults to other technical staff/teams as appropriate.
Work efficiently and effectively when following agreed Service Desk processes.
Contributing to the maintenance of the business internal knowledge
Creating and updating relevant documentation.
Undertaking project involvement where necessary.
Developing and maintaining effective relationships with staff, other divisions and third parties and liaising closely with them.
Dealing promptly and effectively with staff, other divisions and third parties on all information management and technology related matters.
Apply outstanding communication skills to provide "Above Customer Expectation" service.

Personal Specifications:

Practical experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server.
Basic networking skills - Routers, firewalls and switches.
Microsoft licensing knowledge.
Previous experience in an IT Technical Support role.
Windows 10 experience.
TCP/IP networking knowledge.
Ability to resolve IT issues over the phone or remotely or on site.
Experience with a ticket logging system
Ability to work in a team and autonomously.
Ability to work well under pressure.
Exceptional Customer Service skills
Highly developed listening skills.
Quick learner.

Package:

· 37.5 Hours, Monday-Friday

· Flexible working: We offer the ability to work from home/office on completion of training and a probationary period

· Company Stakeholder Pension

· 20 days Annual Leave plus Bank Holidays

· Optional health care scheme after a qualifying period

· 2 work parties per year

Application question(s):

Do you have a UK driving license?
Do you have experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server?

Pay: Up to £27,000.00 per year

Application question(s):

Do you have a UK driving license?
Do you have experience with Office 365, Azure Active directory, Microsoft Exchange, Windows server?

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in buckshaw village, lan

IT Service Desk Analyst

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Service Desk Analyst (2nd Line)

Customer Liaison Representative

Care Navigator/Receptionist

Education Recruitment Consultant

1st line Service Desk Agent

Service Support Team Analyst

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IT Service Desk Analyst

Principal Recruitment Consultant - Education

1st Line Service Desk Technician

Assistant Night Manager - 19:00 Start Monday to Friday

Front of House/Dental Receptionist

Education Recruitment Team Manager

IT Assistant

Hire Desk Controller / Administrator

Customer Service Representative

Team Leader - Liverpool Tribunals

Leisure Attendant

I want to receive the latest job alerts for service desk support in buckshaw village, lan

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