Customer experience team manager Work, Jobs in Burnage, Gtm (with Salaries)

Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Customer Experience Representative
IMS Euro Ltd —Cheadle Heath
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1d
Contact Centre Executive
Hillview Finance Limited —Salford
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
14d
Customer Advisor
Boots —Stockport
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
1h
Operational People Manager
Financial Ombudsman Service —Manchester
- £59,297 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
7d
Veterinary Reception Manager
Tameside Veterinary Clinic —Manchester
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Laboratory experience
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Deputy Manager
ELEVATE WORKFORCE —Manchester
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
12d
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
2d
Customer Advisor (Airport)
Boots —Manchester
- £16 an hour
- Weekend availability
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
7d
Customer Experience Manager
Sainsbury's —Manchester
- From £32,700 a year
- Management
- Leadership
- Employee discount
1d
Dialler Manager
TFLI Limited —Prestbury and Tytherington
- £33,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Gym membership
Quick apply
Compliance Monitoring Manager
Together —Cheadle
- Full-time
- Project management
- Driving
- Financial services
Quick apply
Operations & Facilities Manager
Cornerstone United Reformed Church —Manchester
- £28,000 a year
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Free parking
- Flexitime
Quick apply
5d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
13d
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Accounts Assistant
Chilli Ltd —Stockport
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Free parking
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Deputy Manager
Aldi —Manchester
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave

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Telesales Team Manager - Customer Loyalty

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Sales
Analysis skills
Supervising experience
Leadership
Communication skills

Full job description

Company Description

Please note this role is working Monday - Friday between the hours of 9am - 9pm on a 37.5 hour week.

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Quarterly bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals for our Customer Loyalty Scheme. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations with our current customers. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a "player / manager" role.

As a Telesales Team Manager, we are looking for someone to:

Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
Monitor daily, weekly, and monthly sales KPIs and performance metrics
Drive revenue growth by implementing effective sales strategies and campaigns
Ensure consistent achievement of conversion rates, call volumes, and revenue targets
Analyse data to identify trends and areas for improvement
Ensure adherence to scripts, processes, and compliance requirements
Monitor call quality and provide constructive feedback
Ensure all activities comply with regulatory standards and company policies

Qualifications

Essential

Proven experience in a telesales or contact centre sales environment
Previous experience managing or supervising a sales team
Strong track record of achieving and exceeding sales targets
Excellent leadership, coaching, and motivational skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

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Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

customer experience team manager jobs in burnage, gtm

Telesales Team Manager - Customer Loyalty

Customer Experience Representative

Contact Centre Executive

Customer Advisor

Operational People Manager

Veterinary Reception Manager

Deputy Manager

Customer Experience Manager

Customer Advisor (Airport)

Customer Experience Manager

Dialler Manager

Compliance Monitoring Manager

Operations & Facilities Manager

Customer Experience Team Manager

Optical Assistant - Customer Care Office Based

Customer Service Coordinator

Customer Care Coordinator

Accounts Assistant

Assistant General Manager-Experience & Innovation

Deputy Manager

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