Customer experience manager Work, Jobs in Burpham, Wsx (with Salaries)

Telesales Manager
Express Foodservice —Rustington
- £32,864 - £34,764 a year
- Full-time
- Food service experience
- Organisational skills
- In-person
Quick apply
12d
Full-time Lettings Negotiator
Graham Butt —East Preston
- £28,000 - £32,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
Quick apply
5d
Head of Corporate Operations
Focus Group —Shoreham by Sea
- Up to £80,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Travel
Quick apply
Area Manager - Days only
Natures Way Foods Ltd —Chichester
- £34,000 - £37,000 a year
- Weekend availability
- Continuous improvement
- Communication skills
- Employee discount
Wine Bar Assistant Manager
Digby Fine English —Arundel
- £27,000 - £32,000 a year
- Full-time
- Bar
- Customer service
- Supervising experience
- Employee discount
Quick apply
8d
General Sales Manager
Richmond Motor Group —Bognor Regis
- Up to £85,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Regional Customer Relationship Manager
Barchester Healthcare —Fontwell
- From £45,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
12d
Visiting Scheme Manager
Clarion Housing Group —Littlehampton
- £17,485.35 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
9d
Property Manager
At Home Estate and Lettings Agency —Horsham
- £27,000 - £32,000 a year
- Part-time
- English
- In-person
- School
- Flexible schedule
Quick apply
Area Sales Manager - South
Claygate Distribution Ltd —Sussex
- £37,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Profit sharing
- Employee discount
Quick apply
Area Sales Manager
Platform Nine 2025 Ltd —Sussex
- From £32,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Sick pay
Quick apply
Quality Assurance Manager
Montezuma's Chocolates —Chichester
- £40,000 - £45,000 a year
- Overtime
- Continuous improvement
- Team management
- Organisational skills
Quick apply
Community & Social Media Manager
The Green People Company Limited —West Grinstead
- £32,000 - £38,000 a year
- Weekend availability
- Social media management
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
8d
Nespresso Corporate & Internal Communication Manager UK&I
Nespresso —Crawley
- £62,000 - £68,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
2d
Front of House Manager
The Seaview Restaurant , Bar & Rooms —Littlehampton
- From £16 an hour
- Full-time
- Hotel
- Supervising experience
- In-person
Quick apply
1d
Production Manager
Dellner Polymer Solutions —Littlehampton
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Trainee Shop Manager
Farmfoods —Littlehampton
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
13d
Patient Access Manager
West Meads GP Practice —Bognor Regis
- £31,500 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
General Manager
TeamSport —Worthing
- Weekend availability
- Recruiting
- Training & development
- Leadership
12d

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Telesales Manager

Express Foodservice -
Rustington

Quick apply

Job details

Permanent | Full-time
£32,864 - £34,764 a year
12 days ago

Qualifications

Sales support
Sales management
Performance management
Food service experience
Organisational skills
Telesales
Management reporting
Customer support
Telemarketing
Leadership
Team motivation leadership
Communication skills

Full job description

Express Foodservice is a fast growing food wholesaler supplying takeaways, restaurants, schools and foodservice businesses across the South of England.

We are looking for an organised, driven and hands on Manager to lead and develop our telesales team while helping drive sales growth across the business.

This is a varied role with responsibility increasing in phases. We want the successful candidate to properly understand our customers, systems and telesales operation before taking on the full management responsibilities of the position.

This is very much a hands on role. Even once fully established as Manager, you will still be expected to support the telesales team directly during busy periods, holidays or when additional cover is required.

Key Responsibilities

Managing and supporting the telesales team on a daily basis.
Working directly within telesales during the initial phase to develop a strong understanding of our customers and operation.
Supporting telesales directly during busy periods, staff holidays or when additional cover is required.
Monitoring customer interactions and identifying missed sales opportunities.
Setting and reviewing daily telesales targets and call lists.
Driving category sales growth through promotions, upselling and special pricing.
Reviewing lost customers and helping win business back.
Supporting and developing underperforming customer accounts.
Monitoring sales orders and ensuring key product categories are being promoted.
Managing customer service related issues and supporting the telesales team with escalated customer queries where required.
Overseeing new customer onboarding and ensuring customers are properly supported from day one.
Reviewing weekly and monthly sales performance data and identifying opportunities for improvement.
Producing and reviewing reports to monitor customer, salesperson and category performance.
Coaching, motivating and developing members of the telesales team.
Managing staff holiday requests and supporting team planning as the role develops.
Creating and running sales incentives and commission based competitions to encourage performance and make sales targets engaging.
Maintaining a positive and motivated team environment.
Organising morale-boosting activities for the team, whether that is bringing in food or snacks, arranging team meals or organising occasional team-building activities.
Looking for new ideas to improve team engagement, performance and customer retention.

What We’re Looking For

Previous management or team leadership experience preferred.
Experience within the foodservice or wholesale sector preferred, but not essential.
Strong communication and organisational skills.
Ability to motivate, coach and manage a team in a fast paced environment.
Commercial mindset with a strong focus on sales growth and customer retention.
Confident working with sales data, reports and performance figures.
Comfortable setting targets and holding people accountable for performance.
Positive personality with the ability to create enthusiasm within a team.
Someone who is happy to pick up the phone and work alongside the team when needed.
Hands on approach with a willingness to support the wider team when required.
Someone who is happy to learn the operation properly before progressively taking on greater management responsibility.

This role would suit someone who enjoys being involved in the day to day operation rather than managing from a distance. We are looking for somebody who can combine sales performance, people management and team motivation, while remaining willing to get involved personally when the team needs support.

Pay: £32,864.00-£34,764.00 per year

Application question(s):

Do you have any managerial experience?
Do you have any experience from within the Food Service industry?
Where would you commute from?
How soon could you start?

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in burpham, wsx

Telesales Manager

Full-time Lettings Negotiator

Head of Corporate Operations

Area Manager - Days only

Wine Bar Assistant Manager

General Sales Manager

Regional Customer Relationship Manager

Visiting Scheme Manager

Property Manager

Area Sales Manager - South

Area Sales Manager

Quality Assurance Manager

Community & Social Media Manager

Nespresso Corporate & Internal Communication Manager UK&I

Front of House Manager

Production Manager

Trainee Shop Manager

Patient Access Manager

Television Licence Field Officer

General Manager

I want to receive the latest job alerts for customer experience manager in burpham, wsx

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