Airport manager Work, Jobs in Byfleet, Sry (with Salaries)

Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
3d
Cargo Operations Manager - Airside (1 x Maternity Cover & 1 x Permanent)
IAG Cargo —Hounslow
- Day shift
- Leadership
- Communication skills
- Employee discount
- Gym membership
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Duty Manager
ABM —Hounslow
- Full-time
- Customer service
- Training & development
- Annual leave
11d
Staff Support Manager
ABM —Hounslow
- Overtime
- Team management
- Leadership
- Annual leave
8d
Assistant Manager
Fever-Tree —Gatwick Airport
- £34,000 - £38,000 a year
- Full-time
- Bar
- Restaurant management
- Hotel
- Store discount
- Employee discount
Quick apply
Customer Helper Front of House Duty Manager: London Stansted
Jet2.com and Jet2holidays —London
- Weekend availability
- Customer service
- Team management
5d
Duty Manager
ABM UK —Hounslow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
- Employee discount
Quick apply
11d
Lead Agent - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring
Department Manager
World Duty Free Group —Gatwick Airport
- Full-time
- Customer service
- Training & development
- Retail management
Quick apply
Head of Property
Airport Retail Enterprises UK Ltd —London
- £60,000 - £75,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Staff Support Manager
ABM UK —Hounslow
- Overtime
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Head of Operational Performance
DHL Supply Chain —Gatwick Airport
- Analysis skills
- Continuous improvement
- Analytics
5d
Assistant General Manager
Fever-Tree —Gatwick Airport
- £38,000 - £42,000 a year
- Weekend availability
- Sales
- Restaurant management
- Hotel
- Employee discount
- Gym membership
Quick apply
3d
Department Manager - Heathrow Airport
Christian Dior Couture —Heathrow
- Full-time
- Retail management
- Communication skills
Manager - Front of House
HeathrowAcademy —Hounslow
- Full-time
- Bar
- Sales
- Restaurant management
1d
Assistant Manager - Front of House
HeathrowAcademy —Hounslow
- Full-time
- Bar
- Inventory control
- Restaurant management
1d
Cargo Operations Manager - UK&I
Qatar Airways —London
Guest Service Manager
ibis Styles London Gatwick Airport —Crawley
- Up to £28,700 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
2d

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Lead Agent - T3

ABM -
London Heathrow Airport

Apply Now

Job details

Fixed term contract
£15.44 an hour

Qualifications

Customer service
Mentoring junior staff
Mentoring
Aviation passenger services
Load & unload

Full job description

Description

LOCATION: Heathrow Airport

SHIFT PATTERN: 4 on 4 off, 40 hours per week,

PAY RATE: £15.44 per hour

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

As a Lead Agent at Heathrow Airport, you are a customer service specialist and a highly visible focal point for colleagues, airlines and passengers. You will use your expert knowledge to deliver the absolute highest level of care. Your mission is to ensure seamless journeys during high-volume special assistance flights and to provide exceptional, dedicated support for high-profile passengers. You will also serve as an essential mentor and guide for newer, less experienced agents, helping to build a confident and welcoming team environment.

Main Duties & Responsibilities

Deliver First-Class Customer Experiences: Take the lead on high-profile passenger requests, using your expertise to turn a passenger's previously poor customer experience into an exceptionally positive one. You will personally assist special needs passengers through the terminal and onto the aircraft, maintaining the utmost professionalism, politeness and courtesy at all times.

Mentor: Act as a role model by providing invaluable mentoring to new or inexperienced agents within the operation. You will set the standard for outstanding attitudes, behaviours and immaculate personal presentation.

Operational Flow: Support the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure journey milestones are accurately tracked on PDAs, keeping the operational teams fully updated on any issues that require escalation.

Maintain Excellence and Safety: Complete daily equipment checks to guarantee buggies and wheelchairs are clean, tidy and operationally reliable. You will safely assist passengers with their luggage and use proper manual handling techniques when transferring passengers into their seats or wheelchairs.

Apply Now

Refine Your Search

airport manager jobs in byfleet, sry

Lead Agent - T3

Vending Services Manager - Heathrow

Cargo Operations Manager - Airside (1 x Maternity Cover & 1 x Permanent)

Lead Agent

Duty Manager

Staff Support Manager

Assistant Manager

Customer Helper Front of House Duty Manager: London Stansted

Duty Manager

Lead Agent - T2

Department Manager

Head of Property

Staff Support Manager

Head of Operational Performance

Assistant General Manager

Department Manager - Heathrow Airport

Manager - Front of House

Assistant Manager - Front of House

Cargo Operations Manager - UK&I

Guest Service Manager

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