Head of customer experience Work, Jobs in Cambridge, Eng (with Salaries)

Office Manager (with Finance Skills)
Iprova —Cambridge
- Full-time
- Hybrid work
- English
- Microsoft Office
- Administrative experience
- Employee stock ownership plan
Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- IT
- Communication skills
5d
Multi Brand Account Manager - Penhaligon's/Byredo John Lewis Cambridge
PUIG —Cambridge
- Microsoft Excel
- Leadership
Conference and Events Administrator - Maternity Cover
Sidney Sussex College —Cambridge
- £32,196 - £36,314 a year
- Temporary
- Communication skills
- Annual leave
Quick apply
5h
Head Of Food Operations
Medirest —Trumpington
- £65,000 a year
- Full-time
- Continuous improvement
- Food service experience
- Organisational skills
Store Manger - Maternity Cover - 40 Hours - Sweaty Betty Cambridge, Cambridgeshire, England
Wolverine Worldwide —Cambridge
- Weekend availability
- Sales
- Customer service
- Team management
- Flexible schedule
- Referral programme
Head of Programmes
Marshall Land Systems Ltd —Cambridge
- Full-time
- Hybrid work
- Engineering
- Project management
- Business
14d
Regional Sales Manager
Huws Gray Group —Cambridge
- Sales
- IT
- Annual leave
- Employee discount
11d
Byredo Cambridge Store Client Advisor
PUIG —Cambridge
- Microsoft Excel
- Sales
- Leadership
14d
Sr Workplace Mgr, EMEA, Ring WSPEX
Amazon UK Services Ltd. —Cambridge
- Weekend availability
- Laboratory experience
- Project management
- Bachelor's degree
- Flexible schedule
13d
Management Accountant
Beyond Co —Newmarket
- £40,000 - £47,000 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Work from home
Quick apply
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Merchandising
- In-person
- Free parking
- Annual leave
Quick apply
14d
Transport Strategy & Performance Manager
Deanta UK Ltd —Ely
- £60,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer networking
- Free parking
- Annual leave
Quick apply
8d
Ophthalmology Account Manager
ZEISS Group —Cambridge
- Full-time
- CRM software
- Sales
- Salesforce
11d
Logistics Business Intelligence Lead
Deanta UK Ltd —Ely
- From £40,000 a year
- Full-time
- ERP systems
- Warehouse experience
- In-person
- Free parking
- Annual leave
Quick apply
8d
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
11d
Sr Manager, Specialist Solutions Architecture, UKI Area Specialist Team (AST)
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- AWS
Sales Host
Everlast Gyms —Cambridge
- Part-time
- IT
- Employee discount
- Gym membership
Quick apply
Head of Programme Management
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- AI
- Communication skills
- Annual leave
- Life insurance
Quick apply
Store Manager - Cambridge
Skechers USA Ltd —Cambridge
- Sales
- Leadership
- Communication skills
Quick apply

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Office Manager (with Finance Skills)

Iprova
Cambridge

Apply Now

Job details

Permanent | Full-time

Benefits

Employee stock ownership plan

Qualifications

Accounts receivable
Accounts payable
English
Microsoft Office
Xero
Administrative experience
Human resources
Communication skills
Time management

Full job description

Permanent, full time
Cambridge, UK

Who we are

Iprova is a pioneering and fast-growing technology company with offices in Lausanne, Switzerland, and London and Cambridge, UK. We support some of the world’s leading technology companies in North America, Europe and Japan, enabling the products and services of tomorrow to be invented faster and more disruptively than ever before. Our advanced AI platform helps both our customers and our in-house inventors create breakthrough innovations.

Our technology has helped customers file hundreds of patents in fields including autonomous vehicles, healthcare and communications, with inventions cited by industry leaders such as Microsoft, Google and Amazon.

The Opportunity

You will play a key role in ensuring the smooth running of our UK operations while supporting activities across the wider Iprova group. Working closely with our Head of Finance and local management team, you will take ownership of a broad range of responsibilities spanning finance, office management, HR, recruitment and business operations. You will occasionally also act as executive assistant to members of the management team.

We are looking for an organised, proactive and commercially-minded individual who enjoys working with people, solving problems and taking ownership. This is a varied role with significant responsibility, requiring sound judgement, initiative and the ability to determine the best course of action rather than simply following established processes. If you enjoy working in a fast-growing technology company where no two days are the same, this is an excellent opportunity to make a real impact.

Key Responsibilities

Finance & Bookkeeping

Manage day-to-day bookkeeping using Xero, including customer and intercompany invoicing, supplier payments, expense processing and bank reconciliations.
Support month-end and year-end finance processes, including VAT reporting, audits and payroll coordination.
Assist with financial reporting, ESOP/EMI administration and funding opportunities, including grant applications.

Recruitment

Prepare and maintain job descriptions and coordinate recruitment advertising across appropriate channels.
Manage the end to end recruitment process, through to onboarding.

Support employees throughout the full employment lifecycle, from onboarding to offboarding.
Coordinate right-to-work checks, references, holiday records and employee wellbeing.
Support compliance with UK employment obligations, including pensions, insurance and workplace reporting.

Payroll Coordination

Coordinate monthly payroll inputs, including bonuses and changes affecting employee pay.
Review payroll information for accuracy before processing.

Office and Business Operations

Manage office facilities, suppliers, insurance, equipment and IT assets.
Maintain company records, contracts and key documentation.
Coordinate IT accounts, software licences and hardware inventory.
Provide executive support to members of the management team.

Marketing & Event Support

Help organise customer visits, company meetings and team events.
Support sales and marketing with administrative activities where required.

Your skills and Experience

We’re looking for someone who enjoys taking ownership and making things happen. Ideally, you will have:

Previous office management experience, preferably within a technology start-up or scale-up.
Experience using Xero, including accounts payable, accounts receivable and bank reconciliations.
HR administration or recruitment experience would be an advantage.
Excellent organisational, communication and time management skills.
Strong attention to detail and the ability to anticipate what needs to happen next.
The ability to manage multiple priorities and work independently.
Proficiency with Google Workspace, Microsoft Office and the ability to quickly learn new software.

Benefits of Joining Us

The role is very varied and interesting. You will be exposed to different aspects in the running of a company, from HR, finance to sales operations, marketing and engineering.
Opportunity to develop your understanding of the R&D, IP and enterprise SaaS ecosystems we operate in.
Join a collaborative and inclusive team where your contribution has a direct impact.
Develop your skills across finance, HR, operations and business management.
Flexible hybrid working arrangements that support work-life balance.
Be part of a company helping shape the future of global innovation.

Application

If you’re interested in joining Iprova, please send your CV together with a covering letter explaining why you believe you are the right person for this role to [email protected].

Languages: English (Fluent)

Contract Type: Permanent

Location: Cambridge, UK

Start date: ASAP

Please note:

During periods where we receive very high number of applications, we will only reply to those we wish to advance.

We will only use the information you give us for recruitment purposes. By submitting your details to apply for a position, you consent to have your personal details used to process the job application. We will treat the information in strict confidence.

Apply Now

Refine Your Search

head of customer experience jobs in cambridge, eng

Office Manager (with Finance Skills)

Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624

Multi Brand Account Manager - Penhaligon's/Byredo John Lewis Cambridge

Conference and Events Administrator - Maternity Cover

Head Of Food Operations

Store Manger - Maternity Cover - 40 Hours - Sweaty Betty Cambridge, Cambridgeshire, England

Head of Programmes

Regional Sales Manager

Byredo Cambridge Store Client Advisor

Sr Workplace Mgr, EMEA, Ring WSPEX

Management Accountant

Buying & Merchandising Admin Assistant

Transport Strategy & Performance Manager

Ophthalmology Account Manager

Logistics Business Intelligence Lead

System Administrator

Sr Manager, Specialist Solutions Architecture, UKI Area Specialist Team (AST)

Sales Host

Head of Programme Management

Store Manager - Cambridge

I want to receive the latest job alerts for head of customer experience in cambridge, eng

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