Staff software Work, Jobs in Cambridge, Eng (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
1d
Court Associate
HM Courts & Tribunal Service —Cambridge
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
14d
QA Engineer
Fleet Assist —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Free parking
- Annual leave
Quick apply
6d
Staff Engineer (ML Engineer)
Graphcore —Cambridge
- Machine learning
- Annual leave
AutoCAD Designer and Admin Support
Wernick Hire —Bedford
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Finance Assistant
University of Cambridge —Cambridge
- £27,319 - £31,236 a year
- University
- Time management
5d
Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £25,760 - £27,476 a year
- Full-time
- Oracle
- Customer service
- Word processing
16h
Technical Specialist
University of Cambridge —Cambridge
- £35,608 - £46,049 a year
- Call to connect
- Laboratory experience
- Research
- Communication skills
4d
Prescription Clerk
Wickhambrook Surgery —Wickhambrook
- £12.71 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Cleaning
- Free parking
Quick apply
2d
Senior Staff Software Development Engineer
Advanced Micro Devices, Inc —Cambridge
- Computer Science
- Software troubleshooting
- Engineering
Staff Full Stack Software Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
7d
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
7d
Engineer, Staff
Qualcomm —Cambridge
- Doctoral degree
- Computer Science
- Engineering
Student Services Manager
College Saint-Fort Education Services —Cambridge
- £25,420.00 - £49,024.65 a year
- Full-time
- Writing skills
- Mentoring
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
1d
Laboratory Analyst - Dose Analysis
Labcorp —Huntingdon
- Full-time
- Computer literacy
- Computer skills
1d
Bookkeeper - Part Time
The Stock Shop —Ely
- £30,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- In-person
- Free parking
- Annual leave
Quick apply
8d
Programmes Manager
St Edmund's College —Cambridge
- Up to £25,759 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Staff Software Engineer - Storage
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- Mentoring
- Computer networking
- Software development
Staff Private Cloud Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- Mentoring
Localisation Coordinator
Raspberry Pi Foundation —Cambridge
- £32,000 - £37,500 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Annual leave
Quick apply

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Customer Support Administrator

University of Cambridge -
Cambridge

Apply Now

Job details

Permanent | Part-time
£31,236 - £35,608 a year
1 day ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

staff software jobs in cambridge, eng

Customer Support Administrator

Court Associate

QA Engineer

Staff Engineer (ML Engineer)

AutoCAD Designer and Admin Support

Finance Assistant

Administrator

Technical Specialist

Prescription Clerk

Senior Staff Software Development Engineer

Staff Full Stack Software Engineer

Analyst

Engineer, Staff

Student Services Manager

Laboratory Analyst - Dose Analysis

Bookkeeper - Part Time

Programmes Manager

Staff Software Engineer - Storage

Staff Private Cloud Engineer

Localisation Coordinator

I want to receive the latest job alerts for staff software in cambridge, eng

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