Support engineer Work, Jobs in Cambridge, Eng (with Salaries)

Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
9d
3D-Modeller and CAD/CAM Engineer
Datalec Precision Installations —Buntingford
- £30,000 - £35,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- IT
- Free parking
- Store discount
Quick apply
Assistant Highways Engineer
M Group —Huntingdon
- AutoCAD
- Computer literacy
- Construction
- Annual leave
- Employee assistance programme
Senior Product Quality Engineer
Hologic —Cambridge
- £45,000 - £57,000 a year
- Analysis skills
- Presentation skills
- Bachelor's degree
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
15h
Project Operations Supervisor
HMR Infraa Construction & Infrastructure Ltd —Cambridge
- £3,500 - £5,500 a month
- Full-time
- Microsoft Office
- Supervising experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
PCB Team Lead
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Management
- Supervising experience
- Mentoring
- Relocation assistance
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
1h
Senior Energy Engineer
Siemens —Cambridge
- Full-time
- Hybrid work
- Engineering
- Programmable logic controllers
- No degree
- Annual leave
- Flexible schedule
7d
Process Engineer
Johnson Matthey —Royston
- Full-time
- Doctoral degree
- Engineering
- Master's degree
Multi Skilled Engineer
CBRE —Cambridge
- £49,000 - £57,000 a year
- Full-time
- Maintenance
- Plumbing
- Communication skills
- Free parking
- Life insurance
Quick apply
2d
Head of IT Services
Hills Road Sixth Form college —Cambridge
- £57,263 - £59,810 a year
- Full-time
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
6d
Site Engineer - A428
Skanska —Cambridge
- Engineering
Commissioning Engineer
Sartorius —Royston
- Full-time
- Microsoft Office
- Assembly
- Electrical experience
- Free parking
- Annual leave
M&E Engineer
Emcor —Cambridge
- £42,000 a year
- Full-time
- Maintenance
- Employee assistance programme
- Referral programme
Quick apply
Commercial Catering Engineer - East Anglia
MCFT —Newmarket
- £50,000 - £60,000 a year
- Full-time
- Annual leave
- Life insurance
Quick apply
Agentic AI Engineer (life sciences)
Healx —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Machine learning
- APIs
- Annual leave
- Work from home
Quick apply
13d
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers
Human Factors Engineer
Sandoz —Cambridge
- Full-time
- Engineering
- English
- Bachelor's degree
- Annual leave
Process Engineer
Harvard Bioscience —Cambridge
- Full-time
- Engineering
- Bachelor's degree
- In-person
Quick apply

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Service Desk Engineer

Redgate -
Cambridge

Apply Now

Job details

Full-time
£35,000 - £40,000 a year
9 days ago

Benefits

Annual leave
Private medical insurance

Qualifications

Analysis skills
Zendesk
IT support
Active Directory
Intune

Full job description

At a glance

Location: Cambridge

In-office expectation: 3 days per week

Employment type: Permanent

Salary: £35,000-£40,000

Why this role exists

Redgate’s people rely on technology that just works and this role is central to making that happen. As our Service Desk Engineer, you’ll be the first point of contact for IT support across the business, keeping things running smoothly and making sure everyone can do their best work. It’s a role with real ownership: you’ll resolve issues, spot patterns, improve processes, and contribute to wider infrastructure projects. If you care about delivering excellent support and want to grow your technical skills in a thoughtful, collaborative environment, this is a great fit.

About Redgate

Redgate brings together people who want to do their best work in an environment built on trust, accountability, and collaboration.

We build solutions that help data professionals securely manage the data and databases that their organisations depend on, a space that’s only becoming more critical as systems scale, data regulations increase, and AI adoption accelerates.

Why join our engineering team?

Real technical variety - New starter onboarding, hardware deployment, infrastructure troubleshooting, service automation, and project work - you're doing actual technical work, not just processing tickets.

A team that listens to you - Work in a focused team where your ideas for improvement are actively sought, and there's space to develop real technical depth.

About the role

This is a hands-on technical support role with variety, impact, and room to grow. You’ll own 1st and 2nd line support for internal users, logging, triaging, and resolving issues across devices, applications, and infrastructure. But it’s more than a ticket queue: you’ll identify trends, contribute to IT projects, and help shape how support is delivered at Redgate.

First point of contact for IT issues across the business, with a focus on first-touch resolution
Troubleshooting and resolving issues across Microsoft 365, Intune/Autopilot, Entra ID, networking, and AV equipment
Identifying recurring themes and proposing process improvements to the Technical Operations team
Contributing to infrastructure projects and new starter onboarding
Maintaining accurate asset records and support documentation

What makes you a great fit

Experience in a similar IT support role, with strong analytical and problem-solving skills
Confident supporting Microsoft environments including M365, Intune/Autopilot, Entra ID, and Active Directory
Familiarity with an ITSM platform such as Halo, Zendesk, or similar
Clear communicator who can explain technical concepts to non-technical colleagues
Someone who takes initiative, spots opportunities to improve, and follows through

What we offer

Salary range:£35,000-£40,000
Hybrid working, home and Cambridge office
Monthly wellbeing allowance and generous paid time off
Genuine investment in learning, development, and career progression
Private health insurance
Full benefits details available on our website

What happens next

Your application will be reviewed by a person; we don’t use AI or automated tools to assess applications. Every profile is read by one of our Talent Partners.
You’ll hear back within a few days, whether it’s a next step or a no, we aim to respond promptly so you’re not left wondering.
Our interview process is straightforward and consistent, you’ll find more detail on our typical hiring process below, so you know what’s coming and why.

Belonging at Redgate

We believe that people do their best work in an environment built on respect, fairness, and trust and that diverse perspectives lead to better outcomes. Redgate is an equal opportunity employer, and we make hiring decisions based on skill, potential, and alignment with our values.

You can read more about how we approach belonging and inclusion at Redgate on our Belonging at Redgate page.

Compensation Range: £35K - £40K

Apply Now

Refine Your Search

support engineer jobs in cambridge, eng

Service Desk Engineer

3D-Modeller and CAD/CAM Engineer

Assistant Highways Engineer

Senior Product Quality Engineer

Service Support Specialist

Project Operations Supervisor

PCB Team Lead

1st Line IT Engineer

Senior Energy Engineer

Process Engineer

Multi Skilled Engineer

Head of IT Services

Site Engineer - A428

Commissioning Engineer

M&E Engineer

Commercial Catering Engineer - East Anglia

Agentic AI Engineer (life sciences)

Industrial Technical Support Engineer

Human Factors Engineer

Process Engineer

I want to receive the latest job alerts for support engineer in cambridge, eng

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