Charity officer Work, Jobs in Capenhurst, Chs (with Salaries)

Junior HR Service Centre Advisor / HR Operations Assistant
Bank of America —Chester
- Full-time
- Salesforce
- Research
- Microsoft Office
- Employee assistance programme
Youth Volunteer Officer
Chester Zoo —Chester
- £24,062.50 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee discount
1d
Media and Marketing Officer
Hospice of the Good Shepherd —Chester
- £29,957 a year
- Full-time
- Hospice
- Communication skills
3d
Young Persons' Youth Justice Link Worker
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- Training & development
- School
- Time management
- Employee discount
- Referral programme
Resource Centre Manager
Wirral Society Of The Blind & Partially Sighted —Birkenhead
- £28,690 a year
- Weekend availability
- Computer literacy
- Supervising experience
- Presentation skills
Quick apply
13d
Senior Grants Officer
Cheshire Community Foundation —Warrington
- Up to £35,000 a year
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Free parking
Quick apply
13d
Administrator & Communications Officer
Dementia Together Wirral —Birkenhead
- £26,228 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Databases
- Annual leave
- Work from home
Quick apply
7d
Communications and Marketing Officer
The Land Trust —Warrington
- £25,311 a year
- Full-time
- Hybrid work
- Social media management
- Bachelor's degree
- Travel
- Life insurance
Quick apply
11d
Community Engagement Worker
N-compass Towards a Brighter Future Ltd —Liverpool
- £26,117 a year
- Part-time
- Hybrid work
Quick apply
Sales and Homeownership Coordinator
Weaver Vale Housing Trust —Northwich
- £30,857.77 a year
- Full-time
- Organisational skills
- Free parking
- Annual leave
1d
Trust and Grants Fundraiser
Stick 'n' Step —Runcorn
- £23,194 - £32,000 a year
- Call to connect
- Annual leave
13d
Digital Marketing Officer
Port Sunlight Village Trust —Wirral
- £16,000 - £18,000 a year
- Part-time
- Social media management
- In-person
Quick apply
1d
Senior Service Specialist - Commercial Card
Bank of America —Chester
- Full-time
- Spanish
- English
- Communication skills
12d
Tenancy Sustainment and Floating Support Officer - Homelessness (22.5 hours)
Concrete —Crewe
- £16,906 a year
- Part-time
- Microsoft Word
- Communication skills
Tenancy Sustainment and Floating Support Officer (Homelessness)
Concrete —Crewe
- £28,176 a year
- Full-time
- Microsoft Word
- Communication skills
11d
Operations & Income Manager
Sahir House —Liverpool
- £44,000 a year
- Full-time
- CRM software
- Management
- Databases
- Sick pay
Quick apply
Finance Officer
St Luke in the City Team —Liverpool
- £15 an hour
- Part-time
- Hybrid work
- QuickBooks
- Communication skills
- Flexitime
Quick apply
12d
Associate - Treasury Sales Client Officer Global Commercial Banking Sales - Global Payments Solutions, Chester
Bank of America —Chester
- Full-time
- Business development
- Analysis skills
- Bachelor's degree
- Employee assistance programme
14d
Player Protection Officer
UK Tote Group —Wigan
- Full-time
- Analysis skills
- AI
- Communication skills
- Free parking
- Life insurance
Quick apply
Credit Officer
Radius Limited —Crewe
- Full-time
Quick apply

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Junior HR Service Centre Advisor / HR Operations Assistant

Bank of America -
Chester

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Private medical insurance

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Salesforce
Case management software
Case note recording
Workday ERP
Case record updates
Microsoft Office Suite
Research
Microsoft Office
Administrative experience
Financial services
Customer interaction
Communication skills
Workday

Full job description

Job Description:

Job Title: Junior HR Service Centre Advisor / HR Operations Assistant

Corporate Title: Officer

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Summary

The Junior HR Service Centre Advisor provides first-line support to employees, former employees, HR colleagues and third parties through telephone, web chat and online enquiry channels. The role focuses on delivering excellent customer service, resolving routine HR and payroll queries and supporting the administration of HR processes while building knowledge and experience within a service centre environment.

Key Responsibilities

Customer Service Support

Respond to employee enquiries via phone, web chat and online forms, aiming to resolve queries at first contact where possible.
Escalate complex or sensitive matters to senior colleagues as appropriate.
Deliver a professional, helpful and customer-focused service at all times.

HR Administration

Process employment verification letters and professional qualification applications accurately and within service level expectations.
Update employee records and maintain clear case notes in HR and case management systems.

HR & Payroll Support

Provide guidance on basic HR policies, procedures, payroll queries and system navigation.
Use available knowledge resources to research and answer employee queries accurately.

Team Support

Contribute to team coverage across phone and web chat schedules.
Take part in training, knowledge sharing and continuous learning across the team.
Build knowledge in a designated subject matter area under supervision.

Essential Experience & Skills

Experience in a customer service, administration or contact centre environment.
Clear communication skills, with the ability to interact professionally with employees at all levels.
Good Microsoft Office and general IT skills.
Careful, accurate approach with good attention to detail.
Ability to manage workload in a busy service environment.
Willingness to learn HR processes and systems.
Ability to work effectively as part of a team while taking ownership of individual tasks.
Understanding of confidentiality and handling sensitive information.

Desirable

Previous HR administration experience.
Exposure to HR systems such as Workday, or case management tools such as Salesforce.
Knowledge of HR processes within a corporate or financial services environment.

Benefits of working at Bank of America:

Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
Access to an Employee Assistance Program for confidential support and help for everyday matters
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Apply Now

Refine Your Search

charity officer jobs in capenhurst, chs

Junior HR Service Centre Advisor / HR Operations Assistant

Youth Volunteer Officer

Media and Marketing Officer

Young Persons' Youth Justice Link Worker

Resource Centre Manager

Senior Grants Officer

Administrator & Communications Officer

Communications and Marketing Officer

Community Engagement Worker

Sales and Homeownership Coordinator

Trust and Grants Fundraiser

Digital Marketing Officer

Senior Service Specialist - Commercial Card

Tenancy Sustainment and Floating Support Officer - Homelessness (22.5 hours)

Tenancy Sustainment and Floating Support Officer (Homelessness)

Operations & Income Manager

Finance Officer

Associate - Treasury Sales Client Officer Global Commercial Banking Sales - Global Payments Solutions, Chester

Player Protection Officer

Credit Officer

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