Support associate Work, Jobs in Cardiff (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
3d
VacancyTitle: Resident Services Associate
Grainger plc —Cardiff
- Full-time
- Remote
- Annual leave
1d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
Guest Relations Associate
The Celtic Collection —Newport
- £12.77 an hour
- Full-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
14d
Wales Engagement Associate
Ofwat (Water Services Regulation Authority) —Cardiff
- £29,532 - £35,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Sales Associate
SweenyMarketinGroup —Cardiff
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
11d
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
Stock Lead - St Davids 2, Hollister
Hollister —Cardiff
- Weekend availability
- Management
- Supervising experience
- Travel
- Store discount
- Employee discount
14h
Operations Associate
Gopuff —Cardiff
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Associate - Commercial Property
Hugh James —Cardiff
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
Customer Service Associate
International Baccalaureate —Cardiff
- Weekend availability
- Hybrid work
- Spanish
- Customer service
- English
12h
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
Sales Associate (part-time 15hr)
VF Corporation —Cardiff
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
4d
Associate Tutor Youth and Community Work
Cardiff Metropolitan University —Cardiff
- £47.74 an hour
- Administrative experience
- Bachelor's degree
- No degree
- Annual leave
8d
Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors
Amano Technologies Ltd —Cardiff
- £34.02 an hour
- Hybrid work
- Master's degree
- University
- Mentoring
Quick apply
14d
Research Associate
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Doctoral degree
- University
Associate - Ground Investigation
Tetra Tech —Cardiff
- Hybrid work
- Engineering
- Master's degree
- IT
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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support associate jobs near cardiff

Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

support associate jobs in cardiff

Product Support Associate

Customer Subscriptions Associate

VacancyTitle: Resident Services Associate

Customer Services Associate

Guest Relations Associate

Wales Engagement Associate

Sales Associate

Associate Relationship Manager - Mid Markets

Stock Lead - St Davids 2, Hollister

Operations Associate

Associate - Commercial Property

Customer Service Associate

Graduate Business Operations Associate

Sales Associate (part-time 15hr)

Associate Tutor Youth and Community Work

Cardiff Metropolitan University MH Mentors and ASC & SpLD Study Skills Tutors

Research Associate

Associate - Ground Investigation

General Support

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

I want to receive the latest job alerts for support associate in cardiff

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