Monitor Work, Jobs in Cardonald, Glg (with Salaries)

Receptionist (PERMANENT + TEMPORARY)
Lush —Glasgow
- £13.45 an hour
- Bar
- Front desk
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
11h
Station Grade A Superloo, Job-Share
ScotRail —Glasgow
- £23,816 - £32,015 a year
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Life insurance
7d
Floor Team (Part Time)
The Spiritualist Glasgow —Glasgow
- £12.71 an hour
- Part-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
13d
Case Reviewer
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
Young Carers Education Worker
Renfrewshire Carers Centre —Paisley
- £25,001 - £26,585 a year
- Part-time
- Hybrid work
- School
- Free parking
- Store discount
Quick apply
Sales Associate
Castore —Glasgow
- Communication skills
Quick apply
Customer Service Assistant
Esso Petrol Station —Glasgow
- £12.71 - £13.71 an hour
- Part-time
- In-person
- Cash handling
- Communication skills
Quick apply
Leisure Attendant - Part-time
Hilton —Glasgow
- £12.71 an hour
- Part-time
- Employee stock purchase plan
- Annual leave
4d
Host Team Leader - Reception
Village Hotels - Glasgow - Reception / Nights —Glasgow
- £12.71 - £12.96 an hour
- Part-time
- Hotel
- School
- Employee assistance programme
- Gym membership
Quick apply
4d
In Store Merchandiser
Footasylum —Glasgow
- Training & development
- Communication skills
Evidence and Impact Officer
MCR Pathways —Glasgow
- From £30,128 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Work from home
- Bereavement leave
Quick apply
Learning Support and Development Advisor
City of Glasgow College —Glasgow
- £42,219 - £45,338 a year
- Full-time
- Hybrid work
- Experience working with individuals with disabilities
- Mentoring
4d
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Work from home
- Employee discount
12d
Festive Sales Assistant - Glasgow
Nespresso —Glasgow
- £13.45 an hour
- Weekend availability
- Communication skills
4d
Ward Assistant - Plastic Surgery and Burns
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Inventory control
- Word processing
- Computer literacy
- Annual leave
- Employee assistance programme
3d
Casual Bar Person
Hilton —Glasgow
- £12.71 an hour
- Part-time
- Serving
- Bar
- Cash handling
- Free parking
Part-time Server
Mother India Restaurant —Glasgow
- £12.71 an hour
- Part-time
- Basic maths
- Maths
- Cleaning
- Employee discount
Quick apply
Retail Sales Assistant
Uqs —Glasgow
- From £10,155 a year
- Part-time
- Merchandising
- Cleaning
- Computer skills
Quick apply
3d
Sales Support and Research Coordinator
Sandman Hotel Group —Glasgow
- Full-time
- Hotel
- Organisational skills
- Free parking
- Flexible schedule
Customer Service Officer
ABM —Glasgow
- £13.09 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
2d

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Receptionist (PERMANENT + TEMPORARY)

Lush -
Glasgow

Quick apply

Job details

£13.45 an hour
11 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Inbound customer enquiry call handling
Personal upselling recommendations
Client engagement
Complaint handling
Appointment booking and call handling
Partnership building
Customer loyalty building
Front desk
Customer interaction
Guest services
Communication skills

Full job description

Description

Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

As a Lush Receptionist, you are the face of the reception area, creating a warm and welcoming atmosphere for every guest. You'll be responsible for providing outstanding customer service, managing bookings for our spa, shampoo bar and instore parties, and supporting the spa team in delivering an unforgettable experience. You'll also play a key role in building relationships with customers and promoting the business within the local community.

Hours available: various hours

Contract length: variable

Key Responsibilities

Customer Service:

Deliver exceptional 5-star customer service, ensuring every guest feels valued and cared for.

Meet and greet customers on the shop floor, introducing them to the spa and its offerings.

Answer customer inquiries with enthusiasm and knowledge, providing accurate information about treatments and products.

Handle customer feedback and complaints with professionalism and empathy. Consistently participate in daily staff check-ins to identify potential sales opportunities and enhance revenue generation for all in store experiences. Deliver and host spa parties, bathing experiences and spa events.

Regularly monitor and respond to online reviews ie Trip Advisor & google reviews.

Booking Management:

Manage the spa, shampoo bar and party booking system, ensuring accurate scheduling and efficient customer flow.

Answer phone calls and emails promptly and professionally, handling booking

inquiries and confirmations.

Maximise booking capacity through effective scheduling and utilisation of the booking systems.

Sales & Promotion:

Actively promote treatments, experiences and products to customers, upselling add-on treatments and retail items.

Encourage party bookings and special events, highlighting the unique experiences offered instore

Build relationships with local businesses and spa ambassadors to generate referrals and promote the instore services within the community.

Communicate daily walk in opportunities with management and sales teams

Team Support:

Support the spa team in maintaining a clean and organised spa environment. Supporting with daily tasks such as opening and closing the spa, room turnovers & set up, dry ice & laundry as and when is needed to ensure the smooth running of treatments.

Assist with administrative tasks, such as data entry, stock management, and reporting.

Provide training to new spa team members on reception procedures and customer service protocols.

Co-ordinate and schedule training treatments with the spa manager. Responsible for calculating and forecasting laundry for the spa, as well returning all stock to make the central stock holding system work as efficiently as possible.

Building Loyalty:

Cultivate strong relationships with customers, encouraging repeat bookings and fostering loyalty.

Gather customer feedback and preferences to personalise their experience and ensure their needs are met.

Proactively engage with customers, offering tailored recommendations and promoting upcoming events.

Skills, Knowledge and Expertise

Excellent customer service skills with a passion for creating positive experiences.

Strong communication and interpersonal skills, with the ability to build rapport with customers.

Proficient in using booking systems and handling phone calls and emails professionally.

Organised and efficient, with the ability to manage multiple tasks and prioritise effectively.

A genuine interest in Lush products and values.

Previous experience in a reception or customer-facing role is a plus.

Benefits

Holiday allowance
50% discount on Lush products and most spa treatments
Profit-based bonus
Complimentary spa treatment*
Pension scheme
Paid day off for your birthday*
Cycle to work scheme
Employee assistance programme
6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
Flexible working
Tailored gender affirming care*
qualifying period/hours required

About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.

We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!

Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.

Quick apply

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