Support staff Work, Jobs in Carlton, Nyk (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
SPAR Hardwick - Post Office & Retail Assistant
James Hall & Co Ltd —Stockton-on-Tees
- Overtime
- Employee discount
- Life insurance
Quick apply
11d
Support Worker
Providing Care —Ferryhill
- From £33,384 a year
- Weekend availability
- Cooking
- Driving
- Organisational skills
- Free parking
Quick apply
7h
Teaching Assistant
Source Supply —Stockton-on-Tees
- £15.23 an hour
- Full-time
- In-person
- School
- Referral programme
Quick apply
1d
Care Worker
Vestra Homecare Limited —Stockton-on-Tees
- £13.70 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Referral programme
Quick apply
Kitchen staff / 7942 - The Red Anchor, Stockton-on-Tees - JDW Franchise Site
J D Wetherspoon plc —Stockton-on-Tees
- £12.71 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
5d
Maintenance Worker / Gardener based at Reuben Manor, Stockton-on-Tees
MHA —Eaglescliffe
- £14.09 an hour
- Full-time
- Maintenance
- Travel
- Communication skills
- Annual leave
11d
Bar staff / 7043 - The Half Moon Inn, Billingham
J D Wetherspoon plc —Billingham
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Universtiy Teaching Assistant (Supply) - ACE28
KEYFORT Group Ltd —Middlesbrough
- £13.65 an hour
- Monday to Friday
- University
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Admissions Assistant
Windsor Forest Colleges Group —College
- £15.01 an hour
- In-person
- Free parking
- Annual leave
Senior Young Dads Worker Tees Valley
Inspired Human Resources Ltd —Middlesbrough
- £30,321 a year
- Full-time
- Hybrid work
- Social media management
- Supervising experience
- Project management
Quick apply
7d
Community Host / Leisure Assistant.
Vivify Venues —Stockton-on-Tees
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Maintenance
The Hollies Care Home —Stockton-On-Tees
- Up to £14 an hour
- Part-time
- Medication administration
- Maintenance
- In-person
- Free parking
- Employee assistance programme
Quick apply
14d
PAT Tester
Mears Group —Darlington
- Up to £32,510.38 a year
- Monday to Friday
- Annual leave
- Employee discount
Care Assistant (Drivers Essential)
The Five Lamps Organisation —Thornaby on Tees
- £13.55 an hour
- Part-time
- English
- Driving
- In-person
Quick apply
10d
Residential Childcare Worker
Invested Childcare Ltd —Middlesbrough
- £13.60 - £14.60 an hour
- Full-time
- Childcare
- Experience working with children
- In-person
Quick apply
Senior Care Assistant (Days) based at Reuben Manor, Stockton-on-Tees
MHA —Eaglescliffe
- £15.30 an hour
- Full-time
- Medication administration
- Travel
- IT
- Annual leave
10d
Female Brain Injury Support Worker (Part Time)
Rebound Care and Support Ltd —Darlington
- £17.00 - £18.50 an hour
- Part-time
- Driving
- In-person
- Annual leave
Quick apply
10h
Team Member (Stock)
NEXT —Stockton-on-Tees
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Bank Support Worker
Community Integrated Care —Stockton-on-Tees
- £13.12 an hour
- 12 hour shift
- No experience needed
- IT
- Annual leave
- Flexible schedule
Quick apply

I want to receive the latest job alerts for support staff in carlton, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in carlton, nyk

1st/2nd Line Support Analyst

SPAR Hardwick - Post Office & Retail Assistant

Support Worker

Teaching Assistant

Care Worker

Kitchen staff / 7942 - The Red Anchor, Stockton-on-Tees - JDW Franchise Site

Maintenance Worker / Gardener based at Reuben Manor, Stockton-on-Tees

Bar staff / 7043 - The Half Moon Inn, Billingham

Universtiy Teaching Assistant (Supply) - ACE28

Admissions Assistant

Senior Young Dads Worker Tees Valley

Community Host / Leisure Assistant.

Maintenance

PAT Tester

Care Assistant (Drivers Essential)

Residential Childcare Worker

Senior Care Assistant (Days) based at Reuben Manor, Stockton-on-Tees

Female Brain Injury Support Worker (Part Time)

Team Member (Stock)

Bank Support Worker

I want to receive the latest job alerts for support staff in carlton, nyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected