Protection officer Work, Jobs in Carmarthen, Cmn (with Salaries)

Customer Services Officer
Civic Recruitment Limited —Carmarthen
- Monday to Friday
- Computer literacy
- Data entry
- IT
Quick apply
8d
Customer Services Officer
Carmarthenshire County Council —Carmarthen
- £13.69 - £15.31 an hour
- Temporary
- Typing
- Communication skills
- Annual leave
- Employee discount
1d
Health and Wellbeing Development Officer
Civic Recruitment Limited —Carmarthen
- Full-time
- Travel
- Organisational skills
- Communication skills
Quick apply
3d
Information Governance Officer
Batirici Construction and Infrastructure Services —Swansea
- £2,500 - £2,800 a month
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
Quick apply
3d
Purchase to Pay Team Member (Purchasing)
HM Revenue and Customs —Swansea
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- Presentation skills
- Work from home
8d
Transport Team Driver
Driver and Vehicle Licensing Agency —Swansea
- £26,607 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
11d
Finance Officer
Swansea Women's aid —Swansea
- £37,973 a year
- Full-time
- In-person
- Communication skills
Quick apply
Head of Data Protection Policy and Police Support
Driver and Vehicle Licensing Agency —Swansea
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
3d
Electrical Engineer – Renewable & Low-Carbon Technologies
SaveMoneyCutCarbon —Ammanford
- Remote
- Maintenance
- Travel
- Leadership

I want to receive the latest job alerts for protection officer in carmarthen, cmn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

protection officer jobs near carmarthen, cmn

Customer Services Officer

Civic Recruitment Limited
Carmarthen

Quick apply

Job details

Fixed term contract
8 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Data entry
IT
Customer support
Customer interaction
Typing
Communication skills

Full job description

5 Month Contract With A Local Authority

Job Purpose

To provide a high-quality, responsive, and customer-focused first point of contact between residents and Council services. The postholder will handle enquiries across telephone, face-to-face, and other access channels, providing accurate information, resolving enquiries wherever possible, and ensuring customers are directed to the appropriate service when required. The role will support customers across a wide range of Council services while encouraging the appropriate use of online services to improve accessibility and efficiency.

Key Responsibilities

Respond to customer enquiries primarily by telephone, while also providing support through face-to-face and other access channels.
Provide accurate, timely, and professional information and advice across a range of Council services.
Act as an effective link between customers and Council services, resolving enquiries at the first point of contact wherever possible.
Support customers with enquiries relating to Housing Repairs, Refuse and Recycling, Public Protection, and other Council services.
Identify customers’ needs and provide appropriate information, guidance, and support.
Recognise and respond positively and sensitively to customers who may be experiencing challenging circumstances.
Encourage and support customers to access appropriate online services where this is suitable.
Record customer enquiries and actions accurately using relevant Council systems.
Maintain high standards of customer care, professionalism, confidentiality, and data protection.
Work flexibly across different access channels and locations within Carmarthenshire to meet operational requirements.
Contribute to a positive and supportive Contact Centre environment and the continuous improvement of customer services.
Work effectively as part of a team while managing a busy and varied workload.
Comply with Council policies, procedures, service standards, and relevant legislation.

Requirements

Experience of working in a customer service, contact centre, public-facing, or similar environment.
Experience of recognising and responding positively to customers’ needs.
Excellent verbal and written communication skills, with the ability to communicate clearly with a diverse range of customers.
A caring, professional, and customer-focused approach.
Good IT and keyboard skills, with the ability to use customer service and information systems accurately.
Ability to work accurately and efficiently in a busy environment.
Confidence and resilience when dealing with challenging or sensitive customer situations.
Ability to listen effectively, understand customer needs, and provide appropriate information or solutions.
Ability to work flexibly across different access channels and locations according to operational requirements.
Proactive approach with a commitment to delivering high-quality customer care.
Ability to work effectively as part of a team and contribute positively to service delivery.

Additional Information

Location: Carmarthenshire; may be required to work across different Council locations. Contact Centre operational Monday to Friday, 8:30am–6:00pm.
Hours per week: To be confirmed.
Bi-Weekly Payments: Payment made every two weeks.

Quick apply

Refine Your Search

protection officer jobs in carmarthen, cmn

Customer Services Officer

Customer Services Officer

Health and Wellbeing Development Officer

Information Governance Officer

Purchase to Pay Team Member (Purchasing)

Transport Team Driver

Finance Officer

Head of Data Protection Policy and Police Support

Electrical Engineer – Renewable & Low-Carbon Technologies

I want to receive the latest job alerts for protection officer in carmarthen, cmn

Explore jobs in more locations

5 Month Contract With A Local Authority

Key Responsibilities

Requirements

Additional Information

Jobseeker tools

Employer Tools

Browse

Stay Connected