Patient access occupations Work, Jobs in Carshalton, Gtl (with Salaries)

Patient Pathway Coordinator
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £33,262 - £36,027 a year
- Full-time
- Databases
- Administrative experience
- Continuous improvement
5d
Guest Relations & Scheduling Administrator
The Royal Marsden NHS Foundation Trust —Sutton
- £30,630 - £32,346 a year
- Part-time
- Front desk
- Guest services
2d
GP Assistant prescriptions and appointments
The Nelson Medical Practice —London
- £13.51 an hour
- Full-time
- In-person
- Office experience
- Sick pay
Quick apply
10d
Patient Pathway Administrator - Cardiology
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £30,630 - £32,346 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
4d
Patient Representative and/or Carer Representative - Quality Network for Integrated CAMHS (QNIC)
Royal College of Psychiatrists —London
- £140 a day
New Patient Assessment Care Navigator (Mental Health)
Surrey and Borders Partnership NHS Foundation Trust —Leatherhead
- £29,812 - £32,715 a year
- Full-time
- Free parking
12d
Front of House Admin - Private GP Clinic
Well Life Clinic —Oxted
- £13.50 - £15.00 an hour
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee discount
Quick apply
11d
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Part-time
- Management
- Administrative experience
- Communication skills
2d
Patient Co-ordinator
The Online Clinic —London
- £30,000 - £35,000 a year
- Overtime
- Hybrid work
- Organisational skills
- In-person
- Office experience
Quick apply
13d
Receptionist/ Care Navigator
Holmwood Corner Surgery —New Malden
- From £12.71 an hour
- Part-time
- Front desk
- In-person
- Office experience
Quick apply
11d
Patient Booking Coordinator
University College London Hospitals NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Administrative experience
- Negotiation
2d
Front of House & Client Experience Assistant
D.Thomas Clinic —London
- £28,000 - £29,500 a year
- Weekend availability
- Sales
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Practice Administration & Patient Care Coordinator
Ed Weinstein Dental Group Europe B.V. —London
- £34,000 - £44,000 a year
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
1d
Full-Time Clinic Assistant / Phlebotomist (London)
Ultrasound Direct —London
- £27,500 - £30,000 a year
- Full-time
- Inventory control
- Customer service
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
Administrative Assistant (Part-time)
Children’s Speech & Language Therapy London —Knightsbridge
- £13 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Flexible schedule
Quick apply
4d
Medical Receptionist
Oakfield Surgery, Oaks Park Medical Centre —London
- £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- IT
- Annual leave
Quick apply
On Call Coordinator
Vincentian Care Plus —London
- From £13.25 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Work from home
- Referral programme
Quick apply
Admin - Private GP Clinic & ADHD Service
Well Life Clinic —Oxted
- £13 - £14 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
Quick apply
Patient Services Coordinator / Call Handler
Medical Imaging Partnership —Crawley
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
10d
Patient Administrator – Theatres
Circle Health Group —Croydon
- £24,947 a year
- Weekend availability
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance

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Patient Pathway Coordinator

Epsom and St Helier University Hospitals NHS Trust -
Carshalton

Apply Now

Job details

Permanent | Full-time
£33,262 - £36,027 a year
5 days ago

Qualifications

Collaborate with healthcare professionals
Integration of care pathways
Patient flow optimisation
Spreadsheets
Patient appointment coordination
GCSE
Administrative support experience
Databases
Administrative experience
Continuous improvement
IT
NVQ
Patient record updating
Managing patient records

Full job description

Band 4

Main area

Paediatric Patient Pathway Coordinator

Grade

Band 4

Contract

Permanent

Hours

Full time - 37.5 hours per week (Monday - Friday)

Job ref

343-8059154-SC-B4-B-I-A

Site

St Helier Hospital

Town

Carshalton

Salary

£33,262 - £36,027 per annum

Salary period

Yearly

Closing

01/09/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

The post holder will play a vital role in supporting the delivery of high-quality patient care through proactive administrative and clerical support, alongside a strong commitment to continuous service improvement.

Working within a specialty clinical team, they will act as a key point of contact for all administrative aspects of patients’ pathways, ensuring patients are effectively tracked and supported from referral through to treatment and/or discharge. They will take a proactive approach to managing pathways, identifying potential delays early and taking appropriate action to maintain patient flow.

The post holder will deliver a patient-focused service, working in close collaboration with clinicians to coordinate efficient and integrated care pathways. This will include optimising the use of resources and ensuring patients are treated in the right place, by the right clinician, at the right time.

A core element of the role is the active management of paediatric patient pathways in line with RTT principles and 18-week targets, including expediting pathways and ensuring cancellations are promptly and appropriately rescheduled.

The post holder will work collaboratively with multidisciplinary teams, provide cross-cover during team absences, attend regular meetings, and deliver comprehensive administrative support to consultants, including the effective coordination of clinical timetables.

Main duties of the job

Main Duties of the Job

Coordinate and manage patient pathways, ensuring patients are scheduled for outpatient appointments, pre-admission clinics, diagnostics, and treatments in line with national waiting time targets and Trust policies.
Act as a key administrative point of contact, supporting patients from referral through to treatment and/or discharge.
Schedule and monitor appointments in line with RTT standards, proactively identifying and addressing delays, and ensuring cancellations are promptly rescheduled and recorded.
Provide comprehensive administrative support to consultants, including the effective management of clinical diaries, timetables, and clinic utilisation.
Maintain accurate and up-to-date patient records on PAS systems, ensuring all referral, waiting list, and demographic information is recorded correctly.
Ensure patients receive clear, timely communication regarding appointments, including the preparation and amendment of correspondence and patient information.
Work collaboratively with consultants, MDTs, and operational teams, attending meetings and contributing to efficient service delivery.
Provide cross-cover within the administrative team during periods of absence to maintain continuity of service.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person specification

Qualifications

Essential criteria

5 GCSE’s or equivalent including English and Maths at grade C or above.

Desirable criteria

ECDL or NVQ or working towards NVQ or equivalent.

Experience

Essential criteria

Experience of using a full range of IT/Patient administration systems
Experience of patient administration work in a healthcare setting

Desirable criteria

A minimum of one year’s experience working in a similar role in a hospital/health care setting.

Knowledge

Essential criteria

Knowledge of NHS service provision including the pathway of care
Knowledge of databases, spreadsheets e.g. iClip, Excel or similar applications

Desirable criteria

Knowledge of performance tracking

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Apply Now

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Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Knowledge

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers