Hospitality service support Work, Jobs in Castlereagh, Ant (with Salaries)

Community and Member Service Executive
Glandore —Belfast
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
5d
Floor Manager
B&M Retail —Belfast
- £27,444 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
CARE ASSISTANT - FT/PT
Caremark Ltd —Dundonald
- Up to £14.10 an hour
- Part-time
- No experience needed
- Free parking
- Annual leave
Quick apply
11d
Centre Executive
Custom House Managed Office Space —Belfast
- £26,400 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Sick pay
Quick apply
14d
Host
room2 Belfast —Belfast
- £13.45 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Annual leave
- Sick pay
Quick apply
14d
Support Worker
Wood Green Healthcare —Newtownabbey
- Full-time
- English
- Care plans
- Free parking
- Annual leave
Quick apply
12d
Receptionist and Facilities Assistant
Williams Lea —Belfast
- £29,500 a year
- Overtime
- English
- Front desk
- In-person
- Referral programme
Waiter/Waitress
Pizza Express —Belfast
- £9.00 - £17.21 an hour
- No experience needed
- Referral programme
7d
Linen Porter
Hilton Belfast —Belfast
- £10.90 - £12.71 an hour
- Full-time
- Customer service
- Hotel
- Employee discount
- Flexible schedule
Quick apply
Retail Betting Assistant
Paddy Power —Belfast
- From £13 an hour
- 8 hour shift
- Employee discount
- Sick pay
14d
Shop Sales Assistant
Starplan Furniture Ltd —Newtownabbey
- £25,000 - £30,000 a year
- Part-time
- Hospitality
- Sales
- IT
Quick apply
8d
Glass Collector
The Foundry Belfast —Belfast
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Barista/All Rounder
Tom’s —Belfast
- £13 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
Quick apply
13d
Assistant Manager *New Centre Opening*
Hollywoodbowlgroup —Banbridge
- Up to £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Assistant General Manager
Swim Sports Company Ltd —Newtownabbey
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
9d
Retail Sales Assistant - Keyholder
The Works —Belfast
- 8 hour shift
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
7d
Ground Floor - Team Member
Premier Inn —Belfast
- Up to £14.85 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
5d
Duty Manager
Swim Sports Company Ltd —Newtownabbey
- £27,000 - £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
9d
General Manager
Swim Sports Company Ltd —Newtownabbey
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
9d
Part-time Kitchen Porter
LUNA belfast —Belfast
- £12.21 - £13.00 an hour
- Part-time
- Hospitality
- Hotel
- Food service
- Free parking
- Flexible schedule
Quick apply
11d

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Community and Member Service Executive

Glandore
Belfast

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
5 days ago

Benefits

Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Sick pay

Qualifications

Hospitality
Customer service
English
Microsoft Office
IT
Communication skills
Negotiation

Full job description

Who are we?

Glandore provides high-end private serviced offices, coworking space and shared workspaces to rent in Dublin, Cork and Belfast city centre.

Why work with us?

As Glandore continues to grow and expand, so does our team. Working at Glandore allows you to engage with a diverse range of industries and individuals. We value the importance of workplace wellbeing, striving to develop long term connections and relationships with everyone we work with. An Irish family-run business since 2001, we offer a fun, energetic, hard-working environment with a helpful, flexible and dynamic approach.

What’s it all about?

We currently have an exciting role for an enthusiastic Community and Member Services Executive to join our Belfast team. Glandore accommodates and caters for a dynamic cross section of businesses, from start-ups and small/medium sized enterprises to international companies setting up in Ireland.

The Community and Member Services Executive will be based in our Belfast office and will assist with all aspects of member engagement and administrator duties and working closely with the Glandore team on internal and external events within the group, while providing 5 star service at all times.

Engagement with our community of members is at the forefront of everything we do at Glandore. This position is a central role within the community team and will be the first point of contact for all members and visitors to the business centre.

This role requires a person who is experienced in taking ownership of all duties and managing them with efficiency, accuracy, and a calm disposition, while always focused on providing a 5-star customer service experience. This is a dynamic and demanding role that requires an individual who can adapt to changing priorities, demands and expectations.

The ideal candidate will be highly organised and detail orientated, to ensure enquiries, bookings and events are completed in a timely, efficient and professional manner. A passion for exceeding in member expectations, and a customer focused personality will be key to success within this role.

What you’ll be doing

Community and Events:

Act as a brand ambassador for Glandore consistently delivering the highest level of service, information, and professionalism in all dealings with potential and existing members.
Support the Member Engagement Team to create and manage a programme of internal social, wellness and advisory events for Glandore Members.
Ensure the complete administration and execution of all planned events, including hosting all internal events.
Prepare event space to required standards, assisting with room set-up, AV requirements and catering ordering from external vendors.
Manage, update and monitor our internal members portal – including sourcing and updating member partners and perks.
Liaise with other teams within the organisation regularly to optimise member experience, ensure smooth running of events and to develop the online members portal.

Front of House:

First point of contact for visiting clients, guests, employees and contractors
Provide support to sales department where required.
Respond to any members queries concerning but not limited to access, venue, facilities, maintenance issues, procedural concerns, etc.
Liaise with various parties to book and arrange meeting rooms on the online booking system.
Monitor central email system and answer emails and phone calls in a timely manner
General clerical duties, filing, scanning, typing, printing, binding
Organise and arrange online orders.
Organise incoming and outgoing post, couriers and virtual client post.
Ensure welcome packs and security cards are ready for clients ahead of move in.
Maintain client contact information database during onboarding and offboarding and throughout members lifecycle from member to alumni.

Finance/Accounts:

Ensure all charges are accurately applied to client accounts.
Assist with invoice preparation on a monthly basis.
Settle account for external bookings and events.

What we’d like from you

Warm, outgoing personality a must. Fluent English required
Professional appearance and manner at all times
Ability and desire to take ownership of client enquiries
Must be extremely organised to run a busy event schedule and operations area
Willingness to learn and follow company procedures
Developing excellent relationships with members, suppliers & staff
Enthusiastic approach to providing excellent customer service
Attention to detail and ability to think one step ahead
Flexible to a changing workload – able to prioritise
Strong MS office skills
Good IT skills, including knowledge of a range of software packages
3 + years previous experience in a similar role is preferable
Experience in the hospitality industry, events or corporate environment is an advantage

Company benefits

An opportunity to join a dynamic, supportive and friendly community
Working within a prestigious Belfast city centre location
Complimentary workplace wellness programme including Glandore staff contests, exercise classes & CSR activities
Company staff events throughout the year, Summer/Christmas parties, team lunches and away days
Partner perks & benefit discount rates, including 10% on some VHI Healthcare, discounts for hotel stays, discounts at affiliated pharmacies, discounts at beauty salons etc.
Staff discounts in Suesey Street Restaurant – 20%
Family leave benefits, after 2 years of service
Pension Plan with company contribution up to 5% of annual salary
Life insurance
Cycle to work scheme
Tax Savers scheme
Annual Performance review to discuss personal training and development opportunities
Team wide training and development opportunities – communication skills, negotiation skills
Focus on work life balance and mental health wellbeing – team of mental health first aiders in each location to support staff
Leadership program – LIFT Ireland

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Life insurance
Sick pay

Application question(s):

Are you eligible to work full time in Belfast?

Work Location: In person

Quick apply

Refine Your Search

hospitality service support jobs in castlereagh, ant

Community and Member Service Executive

Floor Manager

CARE ASSISTANT - FT/PT

Centre Executive

Host

Support Worker

Receptionist and Facilities Assistant

Waiter/Waitress

Linen Porter

Retail Betting Assistant

Shop Sales Assistant

Glass Collector

Barista/All Rounder

Assistant Manager New Centre Opening

Assistant General Manager

Retail Sales Assistant - Keyholder

Ground Floor - Team Member

Duty Manager

General Manager

Part-time Kitchen Porter

I want to receive the latest job alerts for hospitality service support in castlereagh, ant

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