Guest experience manager Work, Jobs in Chellaston, Dby (with Salaries)

Wedding Event Manager
Whistle Barns Wedding Venue —Heanor
- £17 an hour
- Part-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
11d
Estate Agent
The Property Experts —Burton-On-Trent
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Conference and Events Manager
Loughborough University —Loughborough
- £33,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Annual leave
5d
Concessions Manager, Pride Park Stadium
Delaware North —Derby
- Weekend availability
- Hospitality
- No degree
- IT
9d
Guest Experience Manager (Part-Time)
My Lettings Group Ltd —Nottingham
- £24,500 - £26,000 a year
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
3d
Administration Assistant
Elevate Properties —Melbourne
- From £550 a week
- Part-time
- Hybrid work
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
3d
Assistant Restaurant Manager
Gelsmoor Inn —Coalville
- From £14 an hour
- Weekend availability
- Hospitality
- Sales
- Organisational skills
Quick apply
Night Manager
Hilton —Burton-On-Trent
- Full-time
- English
- Hotel
- Employee stock purchase plan
- Annual leave
General Manager
Benugo —Leicester
- £40,000 - £45,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Hotel Duty Manager
Premier Inn —Castle Donington
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
General Manager
Kew Green Hotels —Leicester
- From £54,000 a year
- Full-time
- Hotel
- Leadership
- Employee assistance programme
Quick apply
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
11d
Assistant Manager
The Rank Group —Burton-On-Trent
- From £32,500 a year
- Leadership
- Communication skills
- Employee discount
- Sick pay
Quick apply
Restaurant Manager
Bupa —Aston-on-Trent
- £14 an hour
- Full-time
- Hospitality
- Team management
- Restaurant
- Employee discount
- Gym membership
Quick apply
Membership Experience Host - Everlast Gyms
Everlast Gyms —Nottingham
- Full-time
- Employee discount
- Gym membership
Quick apply
Hospitality Manager
Oak View Group —Leicester
- £32,500 a year
- Weekend availability
- Hospitality
- Management
- Communication skills
- Employee assistance programme
- Employee discount
Casual Premium Host
Legends Global (Europe) —Derby
- Weekend availability
- Sales
- Communication skills
Quick apply
Executive Hospitality Supervisor
NAB-Jones Lang LaSalle Services —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
General Manager
KFC Ilkeston - Rutland Street —Ilkeston
- Full-time
- Restaurant
- Employee discount
Guest Services Manager - Food and Beverage
Newton Country House Hotel —Newton Solney
- Up to £26,700 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
Quick apply
1d

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Wedding Event Manager

Whistle Barns Wedding Venue -
Heanor

Quick apply

Job details

Permanent | Part-time | Full-time
£17 an hour
11 days ago

Benefits

Discounted or free food
On-site parking

Qualifications

Microsoft Outlook
Sales
Customer service
Upselling
Administrative experience
Organisational skills
IT
Communication skills
Time management

Full job description

A wonderful and rare opportunity to join our wedding venue in Derbyshire!

Please read the below carefully before applying:

Whistle Barns is an exclusive use wedding venue, we opened for weddings in January 2025. Hours are 16-48 depending on number of weddings. Midweek & Weekend Shifts.

Please submit a Covering Letter & CV for your application to be reviewed. Your application will not be reviewed without a covering letter.

Here at Whistle Barns we seek an individual with outstanding customer service skills, excellent organisation and an eye for perfection to join our successful and thriving working environment where no day is the same.

As a Wedding Event Manager you will guide, advise and support couples throughout their wedding planning journey.

You'll manage your own couples and run their wedding days, from the moment of being assigned your weddings and arranging a planning meeting at least 3 months before the wedding day- you will be responsible for the wedding on the day itself and this will include running the wedding on the day from set up through to seeing the wedding guests and the happy couple off at the end of the night.

You will work closely with the couples' chosen wedding suppliers and our catering partners Jenkinsons, on their big day.

Prior to their wedding day, you will have discussed timings, decorations, suppliers and expectations in your planning meeting and help the couple bring their vision to life on the day itself, whilst creating and maintaining a great working relationship with your couples through their journey with us.

When on shift but not running a wedding, will be responsible for the office work on that day such as answering emails and phone calls to both new and excited couples and those incredibly important couples who have booked their wedding at the venue.

You'll actively contact new sales leads, arrange viewing appointments, liaise with wedding suppliers and prepare for your upcoming weddings.

Where required, you will also support your colleague, the Event Manager running the wedding.

Viewings are conducted at specific times by all Event Managers on all different shift types for both new and existing clients.

Your working hours follow a set pattern which includes weekday and regular weekend working. Your rota is provided 6 months+ in advance, but flexibility is required for sickness and holiday cover.

Although based at Whistle Barns, you must be willing to work at a minimum of 2 venues, this includes all shifts such as covering weddings, viewing days, tasters and office shifts.

You will work a minimum of 16 hours a week and a maximum of 48. This is dependent on the number of weddings and viewings scheduled in.

The successful candidate will:

Thrive in a customer-facing environment and love dealing with our Happy Couples.
Aspire to deliver outstanding customer service.
Have an eye for detail and the determination to get every detail right.
Be incredibly organised and excellent at prioritising and juggling tasks.
Be motivated when working on your own and enjoy being part of a supportive team.

Previous sales experience and customer-facing experience will be beneficial.

Skills:

Organisational skills and attention to detail
Communication & interpersonal skills
Time management skills and ability to work under pressure to ensure the efficient running of the day.
Problem solving
Sales experience
Flexible and proactive approach
Administrative skills and IT skills
Self-motivation and enthusiasm

You'll need to be confident with Outlook, Word and IT in general and demonstrate your ability to communicate effectively via email, telephone and via Zoom.

Responsibilities

Ensuring outstanding customer service.
Administration, such as answering the phone and replying to emails.
Event planning, production, delivering elements within time limits
Liaise with clients identify their needs and meet their expectations.
Coordinate suppliers and ensure the wedding day runs smoothly
Communicating, maintaining and developing client relationships
Liaise with suppliers – entertainment, florists, cakes etc
MC for the couple on the wedding day.
Proactively handle any arising issues and troubleshoot any emerging problems on the wedding day.
Sales – conduct viewings at the venue.
Working with new and existing clients to ensure they have the best possible experience and service from the enquiry stage right through to after their wedding
Ensuring a clean and tidy working environment
Reporting any faults or maintenance issues
Willing to cover other team members holiday requests

Job Types: Full-time, Part-time, Permanent

Pay: £17.00 per hour

Benefits:

Discounted or free food
On-site parking

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in chellaston, dby

Wedding Event Manager

Estate Agent

Conference and Events Manager

Concessions Manager, Pride Park Stadium

Guest Experience Manager (Part-Time)

Administration Assistant

Assistant Restaurant Manager

Night Manager

General Manager

Hotel Duty Manager

General Manager

Manager

Assistant Manager

Restaurant Manager

Membership Experience Host - Everlast Gyms

Hospitality Manager

Casual Premium Host

Executive Hospitality Supervisor

General Manager

Guest Services Manager - Food and Beverage

I want to receive the latest job alerts for guest experience manager in chellaston, dby

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