Billing coordinator Work, Jobs in Chislehurst, Gtl (with Salaries)

Customer Experience Coordinator
Splend —London
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Control & Billing Coordinator
Select Offshore —Billericay
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Work from home
- Employee discount
Quick apply
3d
Client Relationship Coordinator (Client Onboarding & Invoicing)
Withersworldwide —London
- Full-time
- Bachelor's degree
- Computer skills
- Communication skills
Project Support Coordinator - Legal Services
MaxAd —London
- £32,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Commercial Income Coordinator
ABM UK —London
- £27,000 - £31,000 a year
- Full-time
- Organisational skills
- Employee discount
Quick apply
12d
Executive Support Team Lead - Thomson Reuters Foundation
Thomson Reuters —London
- Full-time
- Analysis skills
- Continuous improvement
- Recruiting
Meetings & Conference Coordinator
Office Space in Town —London
- Customer service
- Communication skills
4d
Practice Administration & Patient Care Coordinator
Ed Weinstein Dental Group Europe B.V. —London
- £34,000 - £44,000 a year
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
1d
Global Operations Coordinator
Crisis24 —London
- Full-time
- Communication skills
Quick apply
Legal Billing Coordinator (IP Disputes)
Osborne Clarke —London
- Microsoft Word
- Communication skills
- Time management
6d
Supply Operations Coordinator | Aviation Fuel
World Kinect Corporation —London
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Patient Coordinator
Linia Skin Clinic —London
- £27,000 - £30,000 a year
- Full-time
- English
- Administrative experience
- Data entry
- Employee discount
Quick apply
13d
Credit Controller & Accounts Assistant
Montagu Evans —London
- Full-time
- AI
- Communication skills
Cluster Groups, Conference and Events Coordinator
Hilton —London
- £25,775.88 - £26,000.00 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Account Coordinator, Uber Direct
Uber —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
4d
Commercial Support Coordinator
Frankham —London
- Full-time
- Communication skills
- Annual leave
- Work from home
Resource Coordinator
CDW —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
9d
E-Billing Coordinator
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Software troubleshooting
- Bachelor's degree
- Accounting
- Employee discount
- Flexible schedule
Coordinator – Revenue Operations
Latham & Watkins LLP —London
- Full-time
- Hybrid work
- Bachelor's degree
- Accounting
- Employee discount
- Flexible schedule
Connected Vehicles Fleet & Operations Coordinator
Hertz —London
- Full-time
- Administrative experience
- In-person
- Communication skills
- Annual leave
- Employee assistance programme

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Customer Experience Coordinator

Splend -
London

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee assistance programme
Private medical insurance

Qualifications

Customer relationship management
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

You’re able to stay calm when someone else is upset. You don’t take it personally and you like helping work through a problem.
You take pride in following through on the small details. Logged notes, completed follow-ups, no loose ends.
You want a hands-on role where no two days are the same, working face-to-face with customers from all walks of life.

We're building a talent pool for this role ahead of anticipated growth. If you're the right fit we'll be in touch as soon as the position is confirmed - we don't want to miss great people because of timing.

About the role

The InLife Coordinator at Splend is a face-to-face position that plays a crucial role in maintaining and enhancing customer relationships post-sale. This position is responsible for ensuring that all day-to-day hub operations related to customer management run smoothly.

As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer inquiries. Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

What you'll be doing

Handle daily customer issues including accident damage, warranty claims, and terminations with professionalism and empathy through face-to-face interactions and handling customer walk-ins.
Manage emotionally charged discussions around billing, repairs, and contract breaches calmly and clearly.
Conducted vehicle damage inspections and accurately documented findings.
Identify and resolve issues early to prevent escalations and contract terminations.
Explain next steps, responsibilities, and costs fairly and consistently to customers.
Manage the customer lifecycle post-onboarding through to contract end, ensuring timely follow-up.
Record all interactions and updates precisely in CRM and vehicle systems including Zoho, Microsoft Excel, and Microsoft Outlook to maintain accurate customer records and manage daily tasks.
Work closely with fleet and sales teams to coordinate vehicle inspections, repairs, and service issues.
Organise and manage customer walk-ins and appointments, providing calm, solution-focused support.
Perform all related admin tasks to maintain smooth account management and policy compliance.
Ensure customer adherence to contracts and company policies with a balance of firmness and empathy.
Processed insurance policies and ensured compliance with company procedures.
Coordinated and executed booking processes, ensuring appointments were scheduled accurately and efficiently.
Work a Tuesday to Saturday schedule, demonstrating flexibility and reliability to meet business and customer needs.

What you'll bring to Splend

Ability to multitask and thrive in a fast-paced retail environment.
Excellent problem-solving abilities with a customer-focused approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experience.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism, empathy and a calm demeanor.
Full UK license required. You'll be based at our Cricklewood Hub and work weekends as per the roster.

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDFD6️ Annual leave: 25 days + bank holidays

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDCD6 Dedicated Learning & Development platform

❤️‍\uD83E\uDE79 Private Health Insurance and Monthly Wellness Allowance

\uD83D\uDCAD Employee Assistance Program

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

billing coordinator jobs in chislehurst, gtl

Customer Experience Coordinator

Credit Control & Billing Coordinator

Client Relationship Coordinator (Client Onboarding & Invoicing)

Project Support Coordinator - Legal Services

Commercial Income Coordinator

Executive Support Team Lead - Thomson Reuters Foundation

Meetings & Conference Coordinator

Practice Administration & Patient Care Coordinator

Global Operations Coordinator

Legal Billing Coordinator (IP Disputes)

Supply Operations Coordinator | Aviation Fuel

Patient Coordinator

Credit Controller & Accounts Assistant

Cluster Groups, Conference and Events Coordinator

Account Coordinator, Uber Direct

Commercial Support Coordinator

Resource Coordinator

E-Billing Coordinator

Coordinator – Revenue Operations

Connected Vehicles Fleet & Operations Coordinator

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About Us

You'll be excited to work in this role if...

About the role

What you'll be doing

What you'll bring to Splend

Benefits & Support

Our Process

Diversity & Inclusion

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