Customer experience specialist Work, Jobs in Chiswick, Gtl (with Salaries)

Guest Services Specialist
SilverDoor Ltd —London
- £27,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
Customer Service/Triage Specialist
Workplace Options —London
- £27,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
7d
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Customer Service Specialist - US Cards
Lendable —London
- £30,000 - £39,000 a year
- Full-time
- Hybrid work
- Spanish
- Machine learning
- Financial services
- Annual leave
- Work from home
Technical Provisioning & Support Specialist
Danescroft Solutions —London
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
12d
Graduate/Entry Level Operations Specialist (Financial Advice)
Nova Wealth —London
- £33,000 - £38,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Flexible schedule
Quick apply
Trainee Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
Merida, Mexico - Customer Support
Daytrip —London
- Weekend availability
- Hospitality
- English
- HTML
Customer Support Specialist
The Electric Car Scheme —Hayes
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Quick apply
6d
Junior Marketing (Customer Insight) Analyst
Abel & Cole —Putney
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Communication skills
- Employee discount
Quick apply
10d
Client Services & Support Specialist- London, UK
FXSpotStream —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
Talent Acquisition Resourcer (HF1354742)
Flourish —London
- £30,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
6d
Connected Care Pathway Coordinator - Bank
Bupa —London
- £17 an hour
- Full-time
- Annual leave
- Gym membership
Quick apply
7d
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Direct Sales Executive
Scorpion Automotive —Fulham
- From £30,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- English
- Employee discount
Quick apply
Administrative Assistant (Identity Verification & Amendments )
Smarter Cover —Leatherhead
- £25,000 - £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
11d
Sales Advisor - Full Time
Big Yellow Self Storage Company —Twickenham
- £26,950 a year
- Full-time
- Free parking
Quick apply
Credit Controller
Wrapology Internationa —London
- £24,420.00 - £41,107.27 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Free parking
Quick apply
12d
Major Loss Claims Handler - Catastrophic Injury
Hastings Direct —London
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
14d

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Guest Services Specialist

SilverDoor Ltd
London

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Qualifications

Hospitality
Customer service
Computer literacy
Microsoft Office
Guest services
Communication skills
Hotel experience

Full job description

SilverDoor is looking to recruit a Guest Services Specialist to be based in our London office. This is an important guest focused role that requires excellent communication skills as you will remain the primary contact for in-house guests throughout their accommodation stay. As Guest Services Specialist you will manage day to day traveller and guest enquiries over the telephone and via email providing an efficient and personalised service which caters for our client’s needs. Embracing team values, positivity and providing outstanding customer service. The clients handled are predominantly corporate companies who reside temporarily in serviced apartment accommodation on business trips around the world.

· Manage the day-to-day traveller and in-house guest enquiries and requests coming into the guest

services team

· Co-ordinating with serviced apartment properties and relevant parties to ensure guests requests are

fulfilled to the highest standard and ensure they meet the guests needs

· Managing amendments to bookings, including extensions, shortenings and cancellation of a booking

· Updating booking information and data accurately and efficiently onto the system

· Providing written confirmations and check in details to clients within agreed service levels

· Ensure related administration tasks are accurately and timely processed and are completed to

operating procedures

· Handling any issues or complaints raised and resolving to a satisfactory resolution for guest

satisfaction

· Handling all correspondence and email communication in an effective and timely manner

· Anticipate guests needs and implement actions to ensure the guests have the most positive

experience during their visit.

· All other tasks deemed necessary by the management team

Experience:

· At least six months' experience of working in a customer/guest services environment

· Customer service focused with an enthusiasm to exceed client expectation

·Experience of working under your own initiative and as part of a team

Skills:

· Strong communication skills

· Self-motivated and ability to organise and manage workload efficiently

· Ability to work under pressure and to tight deadlines

· Consistency and attention to detail

· Good problem-solving skills

· Experience of working under your own initiative and as part of a team

· The ability to prioritise tasks and adapt effectively

· Computer literate and fully conversant in the full suite of Microsoft Office applications

Pay: £27,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in chiswick, gtl

Guest Services Specialist

Customer Service/Triage Specialist

Health Advisor/FOH

Customer Service Specialist - US Cards

Technical Provisioning & Support Specialist

Graduate/Entry Level Operations Specialist (Financial Advice)

Trainee Customer Resolutions Advisor

Merida, Mexico - Customer Support

Customer Support Specialist

Junior Marketing (Customer Insight) Analyst

Client Services & Support Specialist- London, UK

Talent Acquisition Resourcer (HF1354742)

Connected Care Pathway Coordinator - Bank

Customer Service Host

Customer Experience Specialist

Direct Sales Executive

Administrative Assistant (Identity Verification & Amendments )

Sales Advisor - Full Time

Credit Controller

Major Loss Claims Handler - Catastrophic Injury

I want to receive the latest job alerts for customer experience specialist in chiswick, gtl

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