Customer experience specialist Work, Jobs in Coalville, Lec (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
7d
Customer Service Advisor
Shine Repair —Swadlincote
- £26,436.80 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Store discount
- Annual leave
Quick apply
15h
Facilities Administrator/Receptionist
emh —Coalville
- £23,222 - £24,430 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
7d
Materials Scheduler
WB Power Services Limited —Shepshed East
- Up to £35,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
8d
Sales Specialist Lead - Modern Workplace (MDL & JML Services)
Cameo —Leicester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Free parking
Quick apply
8d
Complaint Handler
NEXT —Leicester
- £14.66 - £15.50 an hour
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Employee discount
7d
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
9d
Training & Development Specialist - Signalling
Siemens —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Technical Trainer (Solar, Battery Storage & more)
SolaX Power UK Ltd —Atherstone
- From £40,000 a year
- Full-time
- IT
- Communication skills
- Teaching
- Free parking
- Flexitime
Quick apply
4d
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Home Moves Coordinator
PA Housing —Leicester
- £33,991 - £35,435 a year
- Call to connect
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
11d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Part-time
- Hybrid work
- Annual leave
Home Insurance Adviser
Safe&Secure Insurance Services Ltd —Derby
- From £42,000 a year
- Full-time
- Sales
- Customer service
- Financial services
- Employee discount
- Sick pay
Quick apply
11d
Event & Marketing Assistant
PEAK MARKETING LIMITED —Nottingham
- £32,420.00 - £37,724.51 a year
- Full-time
- Social media management
- In-person
- Communication skills
Quick apply
6d
Operational Support Officer
HM Courts & Tribunal Service —Derby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
HR Administrator
Shine Repair —Swadlincote
- From £27,000 a year
- Full-time
- Human resources
- Organisational skills
- In-person
- Store discount
- Annual leave
Quick apply
7d
CCTV Operative
N Security Ltd —North West Leicestershire
- £13.01 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
Wear Kraft Coordinator Coalville
Terex Corporation —Coalville
- Full-time
- Sales
- Organisational skills
- IT
- Employee stock purchase plan
3d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
18h

I want to receive the latest job alerts for customer experience specialist in coalville, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near coalville, lec

Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
7 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in coalville, lec

Customer Experience Specialist

Customer Service Advisor

Facilities Administrator/Receptionist

Materials Scheduler

Sales Specialist Lead - Modern Workplace (MDL & JML Services)

Complaint Handler

Customer Resolutions Specialist Claims

Training & Development Specialist - Signalling

Employment Specialist

Technical Trainer (Solar, Battery Storage & more)

Customer Experience & Quoting Specialist

Home Moves Coordinator

Customer Service Advisor

Home Insurance Adviser

Event & Marketing Assistant

Operational Support Officer

HR Administrator

CCTV Operative

Wear Kraft Coordinator Coalville

Customer Enquiry (TEAM LEADER)

I want to receive the latest job alerts for customer experience specialist in coalville, lec

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected