Business support Work, Jobs in Colchester, Eng (with Salaries)

Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Customer Advisor
B&Q —Colchester
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
1d
Business Administration – Adult Education
COLCHESTER INSTITUTE —Colchester
- £25,858 - £26,262 a year
- Full-time
- Microsoft Word
- CRM software
- Research
Quick apply
Packaging Co-ordinator
Peake Fruit Ltd —Colchester
- From £12.71 an hour
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Store discount
Quick apply
Community Support Engagement Officer
COLCHESTER INSTITUTE —Colchester
- £32,227 a year
- Full-time
- Travel
Quick apply
Administration Assistant
Change Connect Ltd —Colchester
- £12.79 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
General Worker
Peake Fruit Ltd —Colchester
- From £12.71 an hour
- Seasonal
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Sales Executive
People Worldwide Limited —Colchester
- £13 an hour
- Full-time
- CRM software
- Sales
- English
Quick apply
13d
Business Administrator
Hallmark Care Homes —Ipswich
- Full-time
- Microsoft Outlook
- Customer service
- Human resources
- Employee discount
- Referral programme
Business Support Administrator - Coggeshall
Holmes and Hills LLP —Coggeshall
- Part-time
- Typing
- Communication skills
- Annual leave
- Employee assistance programme
12d
Resourcing Advisor
OCS Group —Ipswich
- Organisational skills
- Communication skills
Quick apply
Retail Sales Assistant
Eurochange —Colchester
- £12.81 an hour
- Part-time
- Cash handling
- Communication skills
- Retail sales
- Employee assistance programme
- Employee discount
Speculative Opportunities – All Offices
Fisher Jones Greenwood Solicitors —Colchester
- Full-time
Part Time Trainee Payroll Analyst
PracticePlusGroup —Colchester
- £32,789.40 a year
- Annual leave
- Employee discount
1d
Pub & Restaurant Stocktaker - Colchester
nGeneration —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Chelmsford
- £3,800 a month
- Full-time
Quick apply
Sales Advisor
PetsCorner —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Recruitment Consultant - Delivery
Whitehall Resources —Colchester
- £26,500 - £36,500 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Communication skills
- Free parking
- Work from home
Quick apply

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business support jobs near colchester, eng

Investigator

Call Assist -
Colchester

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Job details

Permanent | Full-time
£10.85 - £12.71 an hour

Benefits

Annual leave
Company pension

Qualifications

Customer service call handling
GCSE
Complaint handling
Customer interaction

Full job description

Call Assist specialises in providing 24/7 vehicle assistance services, primarily following a breakdown or accident. We reach our customers fast by working with our networks of independent Recovery Operators situated throughout the UK and Europe.

Call Assist works with many companies providing a rescue service on their behalf, either behind their brand or under the Call Assist Rescue brand. Anyone who has broken down on a busy motorway or suffered an accident late at night can relate to our motivation in taking the stress away from our customers and professionally manage the situation in a considerate manner.

With a proven formula and thanks to our team of employees tirelessly delivering an award-winning service, our desire to always improve and never become complacent has ensured Call Assist has held long term contracts with many of our key partners.

Our core values are:

We work as a team
We are professional
We are proud of what we do
We are progressive and forward-thinking
We are fully committed to achieving the best for our customers and clients
We are passionate and enthusiastic

To help us to provide the very best service, we are looking for two Investigators to join our Customer Service department in our Colchester office.

Job purpose & Training:

To deal with the following Customer Service activities in accordance with Company procedure and provide a high standard of service when handling any potential, new or ongoing complaints:

Investigation and resolution of complaints to a high standard in accordance with our procedures and principles.
Maintaining accurate records of complaints and resolutions in line with reporting requirements.
Maintaining effective relationships with our external clients.
Ensuring all your work is conducted to a high standard and is properly recorded within the complaints handling database.
Ensuring the Customer Service phone line is answered in a timely manner.

The ideal candidate will have the following:

Ability to work under pressure using your own initiative.
Ability to discuss customer’s complaint with them via the phone, email and letter.
Ability to write a formal letter or email to a customer. It is vital that you can provide examples of where you have been required to provide official written emails or letters to customers in the past.
Ability to work individually and as part of a team to ensure the team is achieving their KPIs.

Hours & training:

Full training will be provided

The working hours for this position are Monday to Friday 9 a.m. to 5:30 p.m.

Benefits:

Extensive training coupled with an ongoing support and development program through a dedicated online development portal
20 days paid holiday in addition to the bank holidays on a full time basis (pro rata for part time)
Opportunities for progression within the Company
Contributory workplace pension
You will receive one paid holiday day to be taken on your birthday

Salary:

The salary is dependent on age:

16-20 - £10.85
21+ - £12.71

This position is not commission based

Applications:

We are passionate about our service and strive for perfection in every one of the 600,000 calls our offices in Colchester answer each year. So, if you would like to be part of a growing success story and would like to join our journey with a friendly, ambitious team, then we would be delighted to receive your application. Please include your GCSE/CSE grades with your application.

If you require further information regarding the position, please call Meghean on 01206 785 850.

Retention Statement

Call Assist has a continued commitment to protecting the collection and use of personal and sensitive data.

All job applications will be held on our records for a period of 6 months in the strictest of confidence and not shared with any other business or organisation.

If you wish for your personal and sensitive data to be removed from our systems earlier, please contact us.

Job Types: Full-time, Permanent

Pay: £10.85-£12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

business support jobs in colchester, eng

Investigator

Customer Service Advisor

Customer Advisor

Business Administration – Adult Education

Packaging Co-ordinator

Community Support Engagement Officer

Administration Assistant

General Worker

Service Desk Analyst

Sales Executive

Business Administrator

Business Support Administrator - Coggeshall

Resourcing Advisor

Retail Sales Assistant

Speculative Opportunities – All Offices

Part Time Trainee Payroll Analyst

Pub & Restaurant Stocktaker - Colchester

JUNIOR SALES CONSULTANT

Sales Advisor

Recruitment Consultant - Delivery

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