Housing officer Work, Jobs in Colney Heath, Hrt (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
Supported Housing Officer
One YMCA —Hatfield
- £31,359 a year
- Weekend availability
- First Aid Certification
- Organisational skills
- Communication skills
13d
Licensing Officer (G8) x 4
Greater London Authority —London
- £52,305 a year
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
2d
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Housing Advice Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
9d
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
Concierge Officer
Pinnacle Group —Bromley-by-Bow
- £29,000 - £29,741 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Tenancy Housing Officer
HYDE HOUSING ASSOCIATION —London
- £33,600 - £40,000 a year
- Full-time
- Communication skills
Quick apply
6d
Housing Solutions Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Housing Officer
SNG (Sovereign Network Group) —Wembley
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Head of Supported Housing
The Housing Network —Luton
- Up to £56,000 an hour
- Full-time
- Travel
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Resident Decant Officer x2
The City Of London —London
- £44,110 - £49,140 a year
- Full-time
10d
Domestic Abuse Officer
Southern Housing —Farringdon
- £39,000 a year
- Hybrid work
- In-person
- Annual leave
- Flexible schedule
3d
Housing Officer / Transitional Housing Officer (North West London)
Break Away Group —North West London
- £12.71 - £14.50 an hour
- Part-time
- Hybrid work
- Management
- Driving
- Organisational skills
- Flexitime
- Work from home
Quick apply
Regulatory Support Officer (P01658)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £28,426 - £30,324 a year
- Hybrid work
- English
- Communication skills
- Time management
- Free parking
- Annual leave
9d
Housing Assistant
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £31,158 - £33,987 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Concierge Officer
Islington Council —Islington
- £31,086 - £31,980 a year
- Part-time
- Customer service
- Annual leave
- Employee discount
7d
Supported Housing Manager
The Housing Network —Aylesbury
- Up to £38,000 a year
- Full-time
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
13d
Senior Membership Events Officer
Victoria and Albert Museum —London
- £32,000 - £35,000 a year
- Employee assistance programme
- Employee discount
11d

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

housing officer jobs in colney heath, hrt

Welfare Advice Officer

Housing Officer

Supported Housing Officer

Licensing Officer (G8) x 4

Client Resident Liaison Officer - Social Housing

Housing Advice Officer

Housing Officer

Concierge Officer

Tenancy Housing Officer

Housing Solutions Officer

Housing Officer

Head of Supported Housing

Resident Decant Officer x2

Domestic Abuse Officer

Housing Officer / Transitional Housing Officer (North West London)

Regulatory Support Officer (P01658)

Housing Assistant

Concierge Officer

Supported Housing Manager

Senior Membership Events Officer

I want to receive the latest job alerts for housing officer in colney heath, hrt

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