Senior customer service representative Work, Jobs in Congresbury, Som (with Salaries)

Area Manager Final Mile
Evri —Bristol
- £76,000 - £80,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
5d
Operations Manager
ABM UK —Bristol
- Full-time
- Management
- Communication skills
- Employee discount
Quick apply
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Operations Manager
First Bus —Bristol
- £59,000 a year
- Full-time
- Customer service
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
2d
Employee Relations Advisor
Diligenta —Bristol
- £39,964 a year
- Full-time
- Training & development
- Employee assistance programme
Quick apply
Operations Manager
ABM —Bristol
- Full-time
- Management
- Communication skills
Assistant Operations Manager
Network Plus —Bristol
- £40,000 - £48,000 a year
- Full-time
- Microsoft Word
- Business development
- Quality control
Quick apply
School Support Officer Level 3 - Alway Primary School
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- Customer service
- Word processing
- Microsoft Office
Field Sales Representative
Octopus Energy Group —Bristol
- £27,300 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Referral programme
Quick apply
Entry Level Sales Development Representative (HF1353750)
Flourish —Cwmbran
- £30,000 a year
- Full-time
- CRM software
- Communication skills
- Time management
Quick apply
Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Driving
- Free parking
- Work from home
Quick apply
Business Development Manager
Wilmington plc —Cardiff
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
Sales Development Representative
ELEVATE EMEA —Bristol
- Remote
- CRM software
- Business development
- Organisational skills
Quick apply
Senior HR Advisor
Framatome —Bridgwater
- Full-time
- Microsoft Office
- Team management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Bristol
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Operations Manager
Dalkia —Bridgwater
- Engineering
- Research
- Team management
Women in Field Sales: Venue Sales Rep
Octopus Energy Group —Bristol
- Full-time
- Customer service
Quick apply
Area Manager Final Mile
Hermes Europe —Bristol
- £12.71 an hour
- Analysis skills
- Continuous improvement
- Leadership
5d
Case Administrator Supervisor - Casualty Injury
DAC Beachcroft —Newport
- Computer literacy
- Analysis skills
- Supervising experience
Quick apply
Senior People Assistant (Early Talent)
DAC Beachcroft —Bristol
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Continuous improvement
Quick apply

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senior customer service representative jobs near congresbury, som

Area Manager Final Mile

Evri -
Bristol

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Job details

Full-time
£76,000 - £80,000 a year
5 days ago

Qualifications

Driving Licence
Operations management
Stakeholder collaboration
Stakeholder liaison
Performance management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Operational strategy development
Budgeting
Leadership
Operations leadership experience
Analytics
Distribution operations team management

Full job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Area Manager - Final Mile South
Salary: £76,000 - £80000 + Car Allowance, Bonus + Benefits
Agile role covering our Bristol region
Lead Transformation. Drive Performance. Deliver Excellence.
Reporting directly to the Head of Delivery Operations, this is a senior leadership role with full accountability for operational performance, customer experience, financial delivery and people leadership.
About the Role
As Area Manager - Final Mile, you will provide strategic leadership across your area, ensuring the highest standards of service, quality and cost efficiency once parcels transition from our Depot network through to final delivery and return journeys to our Hubs.
This role is about far more than operational management. You'll shape strategy, drive innovation, influence key stakeholders across the business, and create an environment where colleagues can perform at their very best.
Working within both employed and self-employed delivery models, you'll play a critical role in maintaining legal compliance, building strong union relationships, and delivering sustainable operational success.
Key Responsibilities

Lead the strategic direction and operational performance of the area, delivering business objectives and driving continuous improvement.
Own area performance across cost, service, quality, customer satisfaction, and compliance metrics.
Manage and develop Area Operations Managers, Senior Planners, Regional Managers, and Community Delivery Managers.
Ensure effective planning, resource coverage, and operational optimisation across the network.
Analyse performance data to identify trends, opportunities, and corrective actions.
Drive a culture of accountability, collaboration, innovation, and high performance.
Maintain strong relationships with support functions, finance, HR, operational development teams, and union representatives.
Manage area P&L responsibility, identifying opportunities to improve efficiency and control costs.

Skills & Experience

Proven senior operational leadership experience within a complex logistics, distribution, or delivery environment.
Experience managing large budgets and operational performance.
Strong stakeholder management and influencing skills.
Experience working with unionised environments and mixed employed/self-employed workforce models.
Strong analytical, problem-solving, and decision-making skills.
Demonstrated ability to lead, coach, and develop high-performing teams.
Full UK Driving Licence.

Apply today and help shape the future of delivery at Evri.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.

Apply Now

Refine Your Search

senior customer service representative jobs in congresbury, som

Area Manager Final Mile

Operations Manager

Health & Safety Officer

Operations Manager

Employee Relations Advisor

Operations Manager

Assistant Operations Manager

School Support Officer Level 3 - Alway Primary School

Field Sales Representative

Entry Level Sales Development Representative (HF1353750)

Customer Solutions Specialist

Business Development Manager

Sales Development Representative

Senior HR Advisor

Operational Support Officer

Operations Manager

Women in Field Sales: Venue Sales Rep

Area Manager Final Mile

Case Administrator Supervisor - Casualty Injury

Senior People Assistant (Early Talent)

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