Senior operations manager Work, Jobs in Copthorne, Wsx (with Salaries)

Operations Manager
Lanes Group —Crawley
- £45,000 a year
- Full-time
- Microsoft Office
Quick apply
Regional Manager
Lanes Group —Crawley
- £65,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Senior Event Partnerships Operations Manager
William Reed Ltd —Gatwick Airport
- Full-time
- Hybrid work
- Hospitality
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Operational Resilience and Readiness Manager
AXA —Redhill
- £60,000 - £75,000 a year
- Leadership
- Communication skills
- Employee discount
13d
Senior Manager, Operational Excellence (PPI)
Thermo Fisher Scientific —Horsham
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
2d
Senior Block Manager (Residential Block Property Management)
Bawtrys Estate Management Ltd —Sevenoaks
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- IT
- Work from home
Quick apply
12d
Senior Engineering Manager
Servomex —Crowborough
- Up to £120,000 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Agile
- Free parking
- Annual leave
Senior Business Continuity Manager
Allianz —Guildford
- £60,000 a year
- Full-time
- Hybrid work
- AI
- Employee discount
Operations Manager
Jiva Healthcare Ltd —Hove
- £45,000 - £50,000 a year
- Full-time
- Management
- Continuous improvement
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
13d
Senior Operations Manager
Prevail —London
- Full-time
- Hybrid work
- Management
- Military
- Business development
- Employee assistance programme
- Gym membership
Quick apply
14d
Office Manager
CMB Foods Ltd —East Grinstead
- From £24,420 a year
- Full-time
- Management
- Accounting
- Communication skills
- Free parking
- Employee discount
Quick apply
Senior Facilities Manager
Balfour Beatty —Brighton
- Hybrid work
- No degree
- Leadership
- Annual leave
7h
Senior Marketing Manager
Salomons Estate —Royal Tunbridge Wells
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- English
- Project management
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Business Operations Manager
Sahak & Co. Ltd —London
- £5,800 - £8,000 a month
- Full-time
- Project management
- In-person
- Free parking
- Employee discount
Quick apply
1d
Trusts and Foundations Manager
Aspens Charities —Royal Tunbridge Wells
- £36,000 - £46,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Project management
- Paid training
- Employee assistance programme
Quick apply
Head of Estates Operations
British Transport Police —London
- £72,436.28 a year
- Full-time
- Engineering
- Leadership
- Communication skills
- Annual leave
- Gym membership
Quick apply
Senior Customer Operations Manager
tiney —London
- Hybrid work
- Annual leave
- Work from home
5d
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Senior Operations Manager
Wild Cosmetics —London
- Hybrid work
- Leadership
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Management
- Customer service
- AI
- Free parking
- Employee discount
Quick apply
14d

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senior operations manager jobs near copthorne, wsx

Operations Manager

Lanes Group -
Crawley

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Job details

Permanent | Full-time
£45,000 a year

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Office
Change management

Full job description

Operations Manager

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

Working in our Sussex Depot, you will lead the way in delivering excellence for our customers, our stakeholders, and our people.

As an Operations Manager you will bring ideas, passion and energy, and have the ability to inspire and guide your teams to succeed in delivering an essential service, measured by key metrics and standards.

Position: Operations Manager

Location: Crawley Depot (West Sussex)

Job Type: permanent, full-time

Hours: Monday - Friday

Salary: £45,000 per annum, depending upon experience

Benefits: 21 days (plus bank holidays); onsite parking; auto enrolment pension scheme; friendly working environment.

About the Role:

Due to continued growth and development, we are now looking for customer focused people to join us, working on our Tankering contract service to deliver real and effective solutions.

Manage and lead the operational team.
Create a “get it right first time” mentality, and foster ownership and accountability to meet KPIs and SLAs.
Ensure consistent process and policy implementation across our teams, in all aspects whether that’s HR, health and safety, data protection and so on.
Make data led decisions, including driving performance, managing resources or identifying improvement opportunities.
Drive the delivery of continuous improvement for our current processes and systems so we operate effectively and meet changing customer expectations, ensuring your team are led effectively through change.
Identify skills gaps and support and train regional team mangers, reactive schedulers and regional coordinators to carry out their role effectively, including liaising with learning and development to organise workshops and training sessions.
Influence, build and maintain strong relationships with our client, our field teams and other key stakeholders.
Manage key escalation points where necessary.
Create an inclusive and engaging environment where all our team are supported, valued and coached to be their very best.
Be an advocate and role model for our people.
Embrace and promote Lanes Group values and culture.
Be aware of all Lanes Group policies and your responsibilities towards them.
Undertake ad hoc projects, tasks or duties as and when required or requested by the Senior Leadership Team.

Your contribution to the company:

Drive delivery of key contractual KPIs
Drive delivery of excellent customer experience for both external and internal customers – supporting the productivity and utilisation of our field teams
Drive team engagement, supporting performance outcomes and reducing attrition
Provide close collaboration and relationship building with our client
Strive to be always positive and constructive
Adhere to all company policies
Straight talking about the facts of the situation – open discussions are the best way to find solutions
Help others through communicating clearly
Deliver on commitments
Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management, or your colleagues
Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’

So if you enjoy working in a dynamic team and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

About You:

The ideal candidate will have effective organisation skills and the ability to multitask and prioritise your workload is important. Having strong interpersonal, relationship building, networking skills and communication is crucial to the role as is having a professional demeanour to engage with all stakeholders. Being proficient in Microsoft Office Suite and strong attention to detail is imperative. Adaptability, flexibility and resilience is key. Previous experience in change management and data analytics and reporting is beneficial.

Qualifications & Requirements:

Previous experience in a managerial role is essential
Experience in the drainage, utilities or retail industry will be beneficial
A full UK drivers licence

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

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Refine Your Search

senior operations manager jobs in copthorne, wsx

Operations Manager

Regional Manager

Senior Event Partnerships Operations Manager

Operational Resilience and Readiness Manager

Senior Manager, Operational Excellence (PPI)

Senior Block Manager (Residential Block Property Management)

Senior Engineering Manager

Senior Business Continuity Manager

Operations Manager

Senior Operations Manager

Office Manager

Senior Facilities Manager

Senior Marketing Manager

Business Operations Manager

Trusts and Foundations Manager

Head of Estates Operations

Senior Customer Operations Manager

Change Manager

Senior Operations Manager

Operations / Service Director

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