Communications Work, Jobs in Coventry, Eng (with Salaries)

Customer Communications Officer
Orbit Group —Coventry
- £36,000 - £39,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Corporate Communications Executive (111602-0526)
University of Warwick —Coventry
- £31,236 - £34,610 a year
- University
- Presentation skills
- IT
3d
Event Staff
Planet Ice Coventry —Coventry
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- In-person
- Guest services
Quick apply
4d
OCC Communications Officer
Warwickshire Police —Warwick
- £36,505 a year
- 12 hour shift
- Free parking
- Annual leave
Customer Interaction Specialist (Video Editor - Internal Communications)
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
8d
Events & Admin Co-Ordinator
CW Champions —Coventry
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Event Safety Steward
IPM GROUP HOLDINGS LIMITED —Coventry
- £12.50 - £14.50 an hour
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
7d
Events co-ordinator FTC (maternity cover)
The Chartered Institute Of Housing —Coventry
- £25,186 - £31,565 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
12d
Traffic Management Operative (Events)
Event Support Team —Exhall
- £250 - £375 a day
- Weekend availability
- Travel
- In-person
Quick apply
Communications Officer
Birmingham Hospice —Birmingham
- £30,484 - £33,037 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Hospice
Quick apply
13d
Event Assistant
EightSixEight Group —Birmingham
- From £15 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
Event Security Officer
MPS Secure Group Limited —Coventry
- From £13.45 an hour
- Microsoft Word
- Customer service
- Driving
Quick apply
Digital Marketing Executive
Camping and Caravanning Club —Coventry
- £27,500 - £31,900 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Work from home
Quick apply
14d
Marketing and Communications Executive
WMGC —Birmingham
- £34,000 a year
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Marketing
4d
Features & News Editor
Aidem Digital CIC —Birmingham
- £80 a day
- Hybrid work
- English
- Organisational skills
- In-person
- Flexitime
- Work from home
Quick apply
Content & Digital Engagement Officer
Gordon Moody —Redditch
- £34,000 - £38,000 a year
- CRM software
- Social media management
- Organisational skills
Senior Internal Communications and Engagement Manager
High Speed Two (HS2) —Birmingham
- £54,878 - £64,562 a year
- Full-time
- Negotiation
3d
Event Supervisor (Coventry)
Stadium Traffic Management Ltd —Coventry
- £14.57 an hour
- Part-time
- Customer service
- English
- Supervising experience
3d
Event/Traffic Steward (Coventry)
Stadium Traffic Management Ltd —Coventry
- £12.71 - £13.10 an hour
- Part-time
- English
- Communication skills
3d
Senior Employer Brand Specialist
OneAdvanced —Birmingham
- Project management
- IT
- Employee assistance programme
- Bereavement leave

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Customer Communications Officer

Orbit Group -
Coventry

Apply Now

Job details

Permanent
£36,000 - £39,000 a year
8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Leadership

Full job description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

Orbit is delighted to be recruiting for a Customer Communications Officer to join our team. The purpose of the role is to contribute to our ambition of providing amongst the best customer experience of any housing association in the UK by 2030.

The Customer Communications Officer will be responsible for creating and delivering customer-centric communication across both service communications (approximately 70%) and marketing and brand communications (approximately 30%).

You will manage the production of high-quality content, which is focused on what is most important to our customers whilst promoting our vision, values and Customer Commitments. You will also support the team with crisis and issues management, and be part of our Out of Hours team.

What you'll achieve

Content creation and implementation
Create high-quality, customer-focused content and campaigns for multiple channels, to promote Orbit and its services, driving awareness, understanding, and positive behavioural change.

Create and deliver multi-channel communications and campaigns which promote Orbit and its services, driving awareness, understanding, uptake and behavioural change; and building trust and positive perceptions.

Ensure all content is created to a high standard, is customer-centric, and reflects Orbit’s tone of voice. Working with Orbit’s in house team where possible, manage the sourcing or commissioning of films, photography, animation and visuals, ensuring assets created are representative of Orbit’s customer base.

Brand
Be a leading brand advocate across all customer communications activity. Ensure that all customer communication content promotes our vision, values and Customer Commitments.

Crisis and Issues Management
Participate in the Out of Hours Rota and support with crisis communications and incident management as required, spanning customer, colleague and media channels

Reporting
Measure the effectiveness of the content, campaigns and communication activity, producing reports with actionable learnings to drive continual improvements.

What you'll bring

Essential skills

Educated to degree level or equivalent with a relevant professional qualification, or appropriate experience in developing communication and marketing campaigns using digital and print media to engage customers
Experience in crisis communication and issues management.
Experience working with external agencies and suppliers
Proficiency in using communication and marketing tools and platforms and confident user of the Microsoft Office Package - particularly Word, Excel and PowerPoint
Critical thinker, good analytical and problem-solving skills, ability to think creatively, strategically and project plan - and to manage multiple tasks and priorities.
Ability to demonstrate a clear understanding of requirements of target audience and how to tailor content appropriately, taking into account the channel and required outcomes.

Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

Online application
Interview(s)
Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Apply Now

Refine Your Search

communications jobs in coventry, eng

Customer Communications Officer

Corporate Communications Executive (111602-0526)

Event Staff

OCC Communications Officer

Customer Interaction Specialist (Video Editor - Internal Communications)

Events & Admin Co-Ordinator

Event Safety Steward

Events co-ordinator FTC (maternity cover)

Traffic Management Operative (Events)

Communications Officer

Event Assistant

Event Security Officer

Digital Marketing Executive

Marketing and Communications Executive

Features & News Editor

Content & Digital Engagement Officer

Senior Internal Communications and Engagement Manager

Event Supervisor (Coventry)

Event/Traffic Steward (Coventry)

Senior Employer Brand Specialist

I want to receive the latest job alerts for communications in coventry, eng

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