Service delivery officer Work, Jobs in Coventry, Eng (with Salaries)

Compliance Officer
Esteemed Life Care —Coventry
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Up to 50% travel
- Continuous improvement
- Annual leave
Quick apply
1d
Security Guard Days
Hermes Europe —Coventry
- £28,129.92 a year
- 12 hour shift
11d
Information Governance Officer
Swanton Care and Community —Coventry
- £35,000 a year
- Microsoft Office
- Continuous improvement
- Organisational skills
Trainee Environmental Health Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Communication skills
Employee Mobility Officer (111956-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Management
- University
- Communication skills
4d
Security Officer
DPD Group UK —Hinckley
- £34,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Free parking
Quick apply
13d
ER Investigations Officer
NHS Professionals —Coventry
- £19.01 an hour
- Temporary
- Hybrid work
- Computer literacy
- Human resources
Quick apply
6d
Energy Champions Project Officer
Working Actively To Change Hillfields —Coventry
- £13.45 - £14.45 an hour
- Temporary
- Microsoft Word
- CRM software
- Data entry
- Annual leave
- Sick pay
Quick apply
Impact Funding Officer (110311-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Hybrid work
- University
- Organisational skills
13d
Security Guard Days
Evri —Rugby
- £28,129.92 a year
- 12 hour shift
11d
Traffic Regulation Order Engineer
Civic Recruitment Limited —Coventry
- £17.47 an hour
- Full-time
- Presentation skills
- Communication skills
Quick apply
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
Temporary Staffing Services Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Recruiting
- Organisational skills
- Annual leave
1d
Local Nature Recovery Delivery Officer
Warwickshire County Council —Warwick
- £41,771 - £44,075 a year
- Full-time
- English
- Time management
- Annual leave
- Employee discount
11h
Administrator & Deputy Evidence and Submissions Officer
CYFOR —Leicester
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Annual leave
- Life insurance
Quick apply
11d
Apprenticeship Programme Officer
WCG —Leamington Spa
- £31,221 a year
- Full-time
- Continuous improvement
- Recruiting
- In-person
- Free parking
Quick apply
10h
Training Officer
Coventry City Council —Coventry
- £39,153 - £46,142 a year
- Research
- Training & development
- Communication skills
8d
Research Development Officer (42798-0726)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Hybrid work
- University
- Bachelor's degree
12d
Neighbourhood Officer (Tamworth)
Platform Housing —Tamworth
- Up to £38,096 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Complaints Officer, Contact Centre
British Heart Foundation —Birmingham
- £25,000 a year
- Hybrid work
- CRM software
- Conflict management
- Organisational skills
1d

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service delivery officer jobs near coventry, eng

Compliance Officer

Esteemed Life Care -
Coventry

Quick apply

Job details

Permanent | Full-time
£25,000 - £30,000 a year
1 day ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Non-conformance investigation
Microsoft Outlook
Filing
Compliance audits
Internal department liaison
Microsoft Office Suite
Organisational compliance experience
Compliance management
Quality assurance
Continuous improvement
Care Quality Commission compliance oversight
Clinical audit
Organisational skills
Risk assessment
Care Quality Commission standards
Productivity software
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight

Full job description

Are you ready for a new challenge and make a difference to those needing support in their lives?

Do you want to be part of an organisation of dedicated professionals helping people to live a better and fulfilled lives in their home environment?

We at Esteemed Life Care are working to ensure we meet the needs of our clients in and around Coventry and Warwickshire. We are looking for a talented, welcoming and a definite 'people person' to drive our compliance.

Brief:
Compliance Officer
Location: Coventry
Salary: £25,000 - £30,000

About Us:

We are an award-winning West Midland and Warwickshire Home Care provider. Esteemed Life Care has been recognised by awarding bodies for the past 6 years, giving an outstanding level of home care services.

Purpose of the Role:

This role is ideal for someone who is passionate about quality improvement, compliance, and maintaining high standards within health and social care.

You will play a key role in monitoring service quality, identifying risks and areas for improvement, supporting staff with documentation standards, and ensuring our care services continue to meet regulatory requirements and organisational expectations.

You will be based at the below address:

30a Binley Road
Coventry
CV3 1JA

· Performing routine risk assessments to help with production of packages of care.

· Understanding compliance risk, scope and significance

· Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant legislation.

· Auditing and recording findings properly and following up with management to ensure the issues are rectified.

· Assisting in the gathering of information internally in response to requests by regulatory organisations.

· Performing administrative tasks such as file creation and maintaining files of ongoing projects

· Collaborating with management from other departments to ensure compliance and investigating irregularities.

· Always keeping management abreast of the current compliance situation.

· Conduct regular and comprehensive audits of service user care files, including care plans, risk assessments, assessments, reviews, consent forms, and supporting documentation.

· Complete audits of MAR charts, medication records, daily notes, visit records, and electronic care records to ensure accuracy and compliance

· Review carers’ documentation to identify missing information, poor recording practices, inconsistencies, or areas requiring improvement.

· Monitor compliance with CQC standards, safeguarding procedures, GDPR requirements, and internal policies.

· Produce detailed audit reports highlighting findings, actions required, recommendations, and areas of good practice.

· Track audit outcomes and follow up on action plans to ensure improvements are completed within agreed timescales.

· Identify trends, recurring issues, and risks, providing feedback to management to support continuous improvement.

· Support investigations into complaints, incidents, safeguarding concerns, missed visits, or quality issues through reviewing records and audit findings.

· Carry out spot checks, file reviews, and quality assurance checks to monitor standards of care delivery.

· Work closely with care coordinators, registered managers, and carers to improve documentation standards and compliance.

· Provide guidance and support to staff regarding accurate recording, care documentation, and regulatory expectations.

· Maintain accurate audit records, compliance trackers, and quality monitoring documentation.

· Support preparation for CQC inspections by ensuring records and evidence are complete, organised, and inspection ready.

What We Are Looking for:

Essential:

2 years in working in compliance
Experience in care sector - preferably domiciliary care/Supported Living
Exceptional communications skills – verbal and written
Positive, bubbly personality
Strong understanding of CQC regulations, safeguarding, GDPR, and care quality standards.
Experience reviewing or auditing care documentation, client files, or staff records.
Excellent attention to detail with the ability to identify errors, gaps, and compliance concerns.
Strong organisational skills with the ability to manage multiple audits and deadlines.
Excellent written communication skills with the ability to produce clear audit reports.
Ability to handle confidential and sensitive information professionally.
Good knowledge of electronic care management systems and digital care records.
Competent using Microsoft Office, particularly Word, Excel, andOutlook.
Ability to work independently while also collaborating with wider teams.

Preferred:

Strong administrative skills and an eye for detail
Access rostering Software User

Why Join Esteemed Life Care

Ongoing free training, development, and qualifications-working with you to develop your career.
Competitive pay, Bonus Reward's and Full Paid Holidays
Flexibility in Job role

Working Hours, Holidays and Location

37.5 hours per week (Mon-Fri 9:00-17:00)
28 days holiday including Bank Holidays
Based at our Coventry Branch

Pay: £25,000.00-£30,000.00 per year

Benefits:

Company pension
On-site parking

Experience:

Compliance: 2 years (preferred)

Licence/Certification:

Driving Licence and access to a car (preferred)

Location:

Coventry CV3 1JA (preferred)

Willingness to travel:

50% (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery officer jobs in coventry, eng

Compliance Officer

Security Guard Days

Information Governance Officer

Trainee Environmental Health Officer

Employee Mobility Officer (111956-0726)

Security Officer

ER Investigations Officer

Energy Champions Project Officer

Impact Funding Officer (110311-0626)

Security Guard Days

Traffic Regulation Order Engineer

Housing Management Officer

Temporary Staffing Services Officer

Local Nature Recovery Delivery Officer

Administrator & Deputy Evidence and Submissions Officer

Apprenticeship Programme Officer

Training Officer

Research Development Officer (42798-0726)

Neighbourhood Officer (Tamworth)

Customer Complaints Officer, Contact Centre

I want to receive the latest job alerts for service delivery officer in coventry, eng

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