Housing officer Work, Jobs in Coventry, Wmd (with Salaries)

Housing Officer
Serco Plc —Coventry
- £29,250 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Resident Engagement Officer
Extra Care —Coventry
- £37,500 a year
- Full-time
- Presentation skills
- Annual leave
- Life insurance
1d
Housing Officer – Supported Accommodation
Coventry City Council —Coventry
- £28,598 - £34,434 a year
- Monday to Friday
6h
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- IT
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
13d
Trainee Environmental Health Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Communication skills
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Recruiting
- Free parking
Quick apply
13d
Community Liaison Officer
Twenty Fifth Avenue Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Public speaking
- Travel
- Conflict management
- Annual leave
Quick apply
Housing Officer
BCOP —Birmingham
- £29,565 - £31,317 a year
- Full-time
- Travel
- Conflict management
- In-person
- Annual leave
- Employee discount
Quick apply
7d
Housing Officer
New Outlook —Birmingham
- £28,000 a year
- Full-time
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Housing Management Officer
Twenty Fifth Avenue Ltd —Birmingham
- £32,000 - £40,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
Neighbourhood Officer (Tamworth)
Platform Housing —Tamworth
- Up to £38,096 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Housing Accommodation Officer
Woodlands Hotel —Edgbaston
- £12.71 - £13.50 an hour
- Full-time
- Computer literacy
- Hotel
- Administrative experience
- Free parking
- Employee discount
Quick apply
Housing Support Officer
Amicus Trust —Leicester
- £26,677.16 a year
- Full-time
- Travel
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
9d
Information Governance Officer
Solihull Metropolitan Borough Council —Solihull
- £45,091 - £51,356 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Rent Officer
Redditch Borough Council —Redditch
- £32,061 - £35,412 a year
- Call to connect
- Organisational skills
- Communication skills
- Banking
- Annual leave
6d
Housing and Tenancy Sustainment Officer
The Salvation Army —Coventry
- £29,453 a year
- Nights as needed
- Organisational skills
- Communication skills
Housing Officer
GreenSquareAccord —Birmingham
- £33,400 a year
- Conflict management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Project Officer - Housing Services
Civic Recruitment Limited —Rugby
- Full-time
- Hybrid work
- Computer literacy
- Research
- Databases
Quick apply
Neighbourhood Officer (Solihull)
Platform Housing —Solihull
- Up to £38,096 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Homelessness Prevention Officer
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Relocation assistance
- Annual leave
6d

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Housing Officer

Serco Plc -
Coventry

Apply Now

Job details

Full-time
£29,250 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Minor repairs
Driving Licence
Computer literacy
Complaint handling
Life safety system testing
Anti-social behaviour case management in housing
Conflict management
CCTV monitoring
Organisational skills
Property maintenance inspection
Security
Safeguarding procedures
Child safeguarding
Signposting to community resources
Communication skills
Facilities maintenance
Property management

Full job description

Housing Officer

AASC Coventry

Full time, 40 hours per week. Monday – Sunday on a rota basis including nights and weekends

Salary: £29,250.00, plus Serco Benefits.

You are required to have a valid UK driving licence for this role.

On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC). We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation.

Main purpose:

Delivery of services required under the AASC contract to support Service Users in their Area.
Responsibility for property standards in all accommodation within the initial accommodation (IA) completing monthly property inspections (as a minimum) to ensure they meet contractual requirements, standards, and performance targets.
Provide welfare support and signposting to the Service Users in their care.
Respond to any issues, requests, complaints, etc. raised through the AIRE Services and report on incidents.

Main Accountabilities:

Ensure delivery of all core Service User support services as prescribed under the contract.
Provide inductions for all new Service Users to the IA, ensuring Service User understanding of the services available, the property and standards of behaviour, emergency evacuation process and complaints procedure.
Respond to requests for assistance and support received via the AIRE Services.
Manage incidents raised by the AIRE Services.
Deliver against the tasking schedule or as required by the Field operations manager.
Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales.
Complete monthly inspections within the IA to ensure standards are being met and highlight any required maintenance.
Undertake further inspections as required (i.e. pre-dispersal).
Responsible for managing discontinuations and reporting potential absconders within the IA in line with Local Operating Procedures (LOP).
Complete first fix and minor repairs where identified and tasked
Maintain property standards to ensure compliance with contractual commitments and property legislation.
Accountable for following all processes, procedures, and policies under the contract.
Manage access to the IA for suppliers, visitors, maintenance etc.
Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including welfare checks, dealing with urgent medical needs, managing anti-social behaviour, children’s safeguarding needs, etc.
Assisting with day-to-day IA operations including, daily registers, post, reception duties etc.
Ensuring the building is always safe and compliant; monitoring CCTV, daily patrols, weekly fire alarm testing, emergency evacuations, and contacting emergency services when necessary.

What you’ll need to do the role:

Strong experience of working in a service environment, with demonstrable knowledge of communication skills.
Knowledge/experience of working within a property related environment.
Strong interpersonal skills.
IT literate, knowledge of MS Word, Excel, etc.
Ability to manage conflict.
Strong organisational skills.

Desirable:

Some maintenance knowledge desirable.
Safeguarding knowledge/experience in a similar environment desirable.
Experience in a security related role.

Why Serco:

Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.

What we offer:

Salary: Competitive salaries with annual reviews.
Pension: Up to 6% contributory pension scheme.
Holidays: 25 days' annual leave plus bank holidays.
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

#aasc

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact [email protected].

Let’s impact a better future, together. Apply today.

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Refine Your Search

housing officer jobs in coventry, wmd

Housing Officer

Resident Engagement Officer

Housing Officer – Supported Accommodation

Supported Housing Manager

Trainee Environmental Health Officer

Compliance Officer - Trees and Landscapes

Community Liaison Officer

Housing Officer

Housing Officer

Housing Management Officer

Neighbourhood Officer (Tamworth)

Housing Accommodation Officer

Housing Support Officer

Information Governance Officer

Rent Officer

Housing and Tenancy Sustainment Officer

Housing Officer

Project Officer - Housing Services

Neighbourhood Officer (Solihull)

Homelessness Prevention Officer

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