Technical support Work, Jobs in Coventry, Wmd (with Salaries)

IT Support Technician
Chess & Cheese Ltd —Coventry
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Analytics
Quick apply
1d
2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
5d
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- In-person
- Annual leave
Quick apply
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
4d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
IT Support Apprentice
QA Apprenticeships —Coventry
- £19,000 a year
- Full-time
- Computer networking
- Annual leave
12d
1st Line NOC Engineer
Convergence Group —Solihull
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
IT & Site Technician - Stivichall Primary School
Coventry City Council —Stivichall
- £25,989 - £29,540 a year
- Communication skills
- School
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
IT Training Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Training & development
11d
Help Desk Operator
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- SharePoint
- Communication skills
1d
2nd Line Technical Support – Infrastructure
SCC —Birmingham
- £30,000 - £38,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
Technical Support Engineer
Gallagher Group —Warwick
- CRM software
- Computer networking
- Communication skills
1d
IT Support Engineer
Warwick Nub News —Warwick
- £29,000 - £32,000 a year
- Overtime
- Communication skills
- Referral programme
1d
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Windows
- Computer networking
- Sick pay
Quick apply

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IT Support Technician

Chess & Cheese Ltd
Coventry

Quick apply

Job details

Full-time
£30,000 - £45,000 a year
1 day ago

Benefits

UK visa sponsorship

Qualifications

Technical troubleshooting
Desktop support
Minor repairs
Customer service call handling
Hardware repair
Computer repair
Inbound customer enquiry call handling
Equipment repair
User account provisioning
Ticket management
Maintenance
Breakdown recovery
User account management
Analysis skills
Computer hardware
Technical support incident logging
Technical writing
Customer support
Customer interaction
Network monitoring
Root cause analysis
Fault diagnosis and repair
Active Directory
Debugging
Identity & access management
Analytics
Information Technology

Full job description

Key Responsibilities

Helpdesk Support: Answer phone calls, emails, and IT tickets from staff. Monitoring and maintaining the computer systems and networks.
Troubleshooting: Fix problems with Windows, macOS, Microsoft 365, and office printers. Managing any issues or changes required, such as forgotten passwords, viruses or email issues
Hardware Setup: Prepare laptops, desktops, phones, and accessories for new employees. Working with field engineers to visit customers/employees if the problem is more serious / Testing and fixing faulty equipment.
User Accounts: Create and delete user accounts in Active Directory and Microsoft Entra ID.
Network Support: Fix basic Wi-Fi, router, and VPN connection problems.
Documentation: Write clear guides and update IT records. Updating self-help documents so customers/employees can try to fix problems themselves
Soft Skills: Working with customers/ employees to identify computer problems and advising on the solution / Logging and keeping records of customer/employee queries
Technical Skills: Analyze call logs so you can spot common trends and underlying problems

Requirements and Skills

Experience: 1 to 2 years in an IT support or helpdesk role.
Technical Knowledge: Good understanding of Windows 10/11, Microsoft 365, and basic networking.
Communication: Clear and polite phone and email manner.
Problem-Solving: Ability to find fixes quickly and stay calm under pressure.
Qualifications: Relevant IT degree or certifications

Pay: £30,000.00-£45,000.00 per year

Benefits:

UK visa sponsorship

Work Location: Hybrid remote in Coventry

Quick apply

Refine Your Search

technical support jobs in coventry, wmd

IT Support Technician

2nd Line Support Engineer- Permanent

Data and IT Support Administrator

IT Technician

Service Desk Analyst / IT Support Help Desk Technician

1st / 2nd Line IT Support Analyst

2nd Line Help/Service desk Engineer

ICT Support Analyst - Birmingham

2nd Line Technical Analyst

IT Support Apprentice

1st Line NOC Engineer

IT & Site Technician - Stivichall Primary School

Network Engineer Field Operative & Help Desk Support

IT Training Officer

Help Desk Operator

2nd Line Technical Support – Infrastructure

IT Service Desk Analyst

Technical Support Engineer

IT Support Engineer

IT Support Engineer

I want to receive the latest job alerts for technical support in coventry, wmd

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