Document Work, Jobs in Crawley, Eng (with Salaries)

Office Agent - Customer Liaison
Worldwide Flight Services —Gatwick Airport
- £32,865.92 - £40,829.22 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
4d
Planning Administrative Support Officer
Crawley Borough Council —Crawley
- £28,661 - £30,008 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
10d
Paralegal (Disrepair)
Crawley Borough Council —Crawley
- £30,268 - £32,070 a year
- Part-time
- Hybrid work
- In-person
- Employee discount
3d
Evening Cleaner (Key Holder) – Veterinary Practice – RH10 7Q5 (HAW2363)
HW Facilities —Crawley
- £11.44 an hour
- Part-time
- Driving
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Surface Mount Operator
Chemigraphic —Crawley
- £12.71 - £14.00 an hour
- Full-time
- Assembly
- Programmable logic controllers
- Electrical experience
- Free parking
- Bereavement leave
Quick apply
Receptionist/Administrator
Gossops Green Medical —Crawley
- £12.71 an hour
- Full-time
- Customer service
- Accounting
- Front desk
- Annual leave
Quick apply
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
CRM and data insight whizz for charity
Greyhound Trust —Horley
- £25,000 - £30,000 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
10d
Assistant Finance Apprentice
SOS Systems Limited —Crawley
- £14,560 a year
- Full-time
- Microsoft Excel
- Accounting
- In-person
- Annual leave
Quick apply
8d
Asset Administrator
Caravan Club —East Grinstead
- Part-time
- Hybrid work
- Computer literacy
- Administrative experience
- IT
21h
Delivery Driver
CMB Foods Ltd —East Grinstead
- From £12.71 an hour
- Full-time
- Management
- Driving
- In-person
- Free parking
Quick apply
10d
Learning Support Student Supervisor
Hazelwick School —Crawley
- From £19,301 a year
- Part-time
- Working with children
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Quality Assurance Officer
Medreich Plc —Feltham
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
10d
Office Manager
CMB Foods Ltd —East Grinstead
- From £24,420 a year
- Full-time
- Management
- Accounting
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Benefit Assessor
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Remote
- Customer service
- IT
- Employee assistance programme
Financial Services Administrator / Trainee Paraplanner (Pensions / Investments / IFA)
Spring Wealth Management —Epsom
- £25,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
- Life insurance
Quick apply
7d
Procurement Manager ( PM)
Elekta —Crawley
- Management
- English
- Master's degree
Personal Assistant to Managing Director
Access Garage Doors Ltd —Crawley
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Quick apply
3d

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document jobs near crawley, eng

Office Agent - Customer Liaison

Worldwide Flight Services -
Gatwick Airport

Quick apply

Job details

Permanent | Full-time
£32,865.92 - £40,829.22 a year
4 days ago

Qualifications

Customer service
Logistics
English
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Description

Do you have knowledge or experience in the freight and cargo business?

Do you have excellent administrative support skills with high levels of attention to detail?

Do you have the ability to coordinate logistics operations, deliver exceptional customer service and maintain reliability and hard work to ensure the efficient and timely movement of goods is conducted with a commitment to safety and security requirements as required by the CAA with integrity?

Do you prioritize putting the customer first in all aspects of your work?

If so, then we have an exciting opportunity for you to join our Office Agent Team at London Gatwick. As a member of the team, you will play a crucial role in our Air Cargo Warehouse operations, where you will be responsible for providing essential administrative support diligently and timeously for all freight and cargo movement while adhering to strict security and safety regulations.

Applying for this position means you are ready to take the next step in your career and contribute to a dynamic and fast-paced environment and become part of our dedicated team at the forefront of the cargo industry.

Your main responsibilities on a day to day basis will be:-

Customer first point of contact to provide assistance with inquiries and resolve any issues that may arise during the shipping process.
Serve as the primary liaison between customers and cargo operations.
Respond promptly to customer inquiries via phone, email, and in person.
Provide accurate information regarding shipments, schedules, and documentation.
Handle complaints and resolve issues efficiently and professionally.
Process inbound and outbound flights and coordinate with carriers, managing the driver’s reception, warehouse and parties involved in the transportation chain to schedule pickups, deliveries, and shipments.
Track shipments in transit and provide updates to customers as needed.
Ensure all documentation and recordkeeping is accurately maintained and that shipping documents comply with regulatory requirements and company policies.
Capture data entries into WFS and other airlines computer systems.
Resolve any service issues that may arise during the shipping process via telephone or email.
Build relationships and liaise with customer airlines and their customers.

To be successful in this role you will need:-

Excellent command of the English language in both written and verbal communication to effectively communicate with all parties concerned.
Customer Service experience is key to this role.
Attention to detail when providing administrative support with strong organisational skills.
Basic IT skills required to capture relevant information into the various airlines dedicated computer systems.
Multi-tasking ability and the need to remain calm under pressure and to work against tight deadlines.
Air Cargo knowledge is desirable to understand the industry requirements.

Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

Our Values

Safety

Always look out for our own and each other's safety.
Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
Comply with all relevant safety regulations and standards at all times.
Learn from mistakes and share that learning.

Customer Focus

Delight customers by actively anticipating their needs, concerns and preferences.
Offer alternative "yes" solutions to "no" situations.
Deliver service excellence and always aim to exceed customer expectations.

Respect

Appreciate everyone's background, cultural values and opinions at all times.
Actively listen and understand other's intent and point of view, especially during disagreements.
Build trusting relationships, demonstrate empathy and care for others.

Excellence

Always do the right thing. Do it right the first time.
Demonstrate extreme ownership: See it, Own it, Solve it.
Adopt a growth mindset: keep learning, stay agile, be resilient.
Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

Prioritise SATS Group's interests over one's own and department needs.
Proactively share resources, ideas and information constructively.
Build on each other's strengths and ideas to achieve win-win outcomes.

About Worldwide Flight Services

WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.

Pay: £32,865.92-£40,829.22 per year

Quick apply

Refine Your Search

document jobs in crawley, eng

Office Agent - Customer Liaison

Planning Administrative Support Officer

Paralegal (Disrepair)

Evening Cleaner (Key Holder) – Veterinary Practice – RH10 7Q5 (HAW2363)

Workplace Experience Receptnst

Surface Mount Operator

Receptionist/Administrator

IT Support Technician (Level 1)

Data Enrichment Manager

CRM and data insight whizz for charity

Assistant Finance Apprentice

Asset Administrator

Delivery Driver

Learning Support Student Supervisor

Quality Assurance Officer

Office Manager

Benefit Assessor

Financial Services Administrator / Trainee Paraplanner (Pensions / Investments / IFA)

Procurement Manager ( PM)

Personal Assistant to Managing Director

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Description

Your main responsibilities on a day to day basis will be:-

To be successful in this role you will need:-

Our Values

About Worldwide Flight Services

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