Technician Work, Jobs in Crawley, Eng (with Salaries)

3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
13d
Control Centre Technician - Three Bridges ROC
Network Rail —Crawley
- £54,649 - £56,777 a year
- Full-time
- Maintenance
- In-person
- Annual leave
8d
Service Technician
Marshall Motor Group —Crawley
- £40,101 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Polymer Materials Testing Technician – Analytical Chemistry
Zotefoams —Croydon
- £45,000 - £50,000 a year
- Laboratory experience
- Analysis skills
- IT
Service Technician
Steritech Ltd —Redhill
- Overtime
- Computer literacy
- Travel
- Time management
Quick apply
Production Technician
Allergy Therapeutics —Worthing
- £26,230 - £30,164 a year
- Overtime
- In-person
- Leadership
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
14d
Art Technician
Holmewood House School —Royal Tunbridge Wells
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
Quick apply
8d
Automotive / Campervan Technician
Campersales Ltd —Burgess Hill
- £35,000 - £45,000 a year
- Full-time
- IT
- Power tools
- In-person
- Annual leave
Quick apply
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT
Junior AV Technician
MMP Productions —Brighton
- £28,000 - £32,000 a year
- Overtime
- Microsoft Office
- Driving
- IT
- Annual leave
Quick apply
1d
Support Technician Airport Systems
Embross —Gatwick Airport
- £22,000 - £28,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Computer networking
Quick apply
MET Technician
South East Motors —Crawley
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
6d
Workshop, Calibration & Testing Technician
Rivertrace Ltd —Redhill
- £31,000 a year
- Full-time
- Schematics
- ERP systems
- Assembly
Quick apply
5d
Mobile vehicle fuel drain technician
AFF Holdings Limited —Redhill
- Up to £45,000 a year
- Overtime
- No experience needed
- Programmable logic controllers
- Driving
- Work from home
Quick apply
5d
Laboratory Technician
Analytical Expert Labs —London
- £29,000 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Organisational skills
Quick apply
8d
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Crawley
- Weekend availability
- Maintenance
- Mechanical knowledge
Roadside Technician - Horsham
RAC —Horsham
- £36,400 - £60,000 a year
- Overtime
- Automotive diagnostics
11d
Trainee Customer Side Leakage Technician
P N DALY LTD —Sussex
- From £26,436.80 a year
- Full-time
- Driving
- Power tools
- Hand tools
Quick apply
14d
Sterile Services Department - Decontamination Technician
University Hospitals Sussex NHS Foundation Trust —Worthing
- £25,272 a year
- Part-time
11d

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technician jobs near crawley, eng

3rd Line Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year
13 days ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Azure
Windows
Firewall
DHCP
Virtualisation
Mentoring
DNS
SharePoint
Mac OS
Root cause analysis
Communication skills
IaaS
Active Directory
VPN

Full job description

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you have mastered 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

3–5 years’ experience working within an MSP environment
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technician jobs in crawley, eng

3rd Line Service Desk Technician

Control Centre Technician - Three Bridges ROC

Service Technician

Polymer Materials Testing Technician – Analytical Chemistry

Service Technician

Production Technician

Art Technician

Automotive / Campervan Technician

End User Support Technician

IT Support Technician (Level 1)

Junior AV Technician

Support Technician Airport Systems

MET Technician

Workshop, Calibration & Testing Technician

Mobile vehicle fuel drain technician

Laboratory Technician

Reliability Maintenance Engineering Technician

Roadside Technician - Horsham

Trainee Customer Side Leakage Technician

Sterile Services Department - Decontamination Technician

I want to receive the latest job alerts for technician in crawley, eng

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