Technical support Work, Jobs in Croft, Lec (with Salaries)

Technical Support Representative
Baxter —Whetstone
- Computer skills
- Communication skills
- Time management
10h
IT Support
Premium Numismatics —Earl Shilton
- From £25,000 a year
- Temporary
- Hybrid work
- Linux
- Communication skills
- Free parking
Quick apply
10d
IT Service Desk Specialist
The Watches of Switzerland Group —Leicester
- Rotating shift
- Communication skills
- Employee assistance programme
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
Onsite Desktop Service Engineer
Xeretec Office Systems Ltd —Leicester
- £30,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
1d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
8d
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
Technical Support Co-Ordinator
Nationwide Platforms —Cosby
- Full-time
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
Quick apply
2d
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Technical Support Electronics Specialist
National Space Centre —Leicester
- £30,520 a year
- Overtime
- Organisational skills
- Communication skills
Quick apply
IT Support Technician 1st Line
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Maintenance
- In-person
- Free parking
Quick apply
14d
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
Digital Learning & Technology Support Technician
Leicester College —Leicester
- £26,787 - £28,894 a year
- Full-time
- Hybrid work
- Employee discount
1d
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Computer literacy
- Analysis skills
- Travel
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Free parking
- Annual leave
7d
Technical Helpdesk Engineer
MSX International —Daventry
- £42,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Data entry
- Communication skills
- Annual leave
Quick apply
9d
IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply

I want to receive the latest job alerts for technical support in croft, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Representative

Baxter -
Whetstone

Apply Now

Job details

10 hours ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Computer skills
Customer interaction
Communication skills
Time management
Help desk

Full job description

Req # 207619 Location Whetstone, England, United Kingdom Job Category Technical Services Date posted 08/28/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

POSITION SUMMARY

Provides after-sales customer service and remote technical support by managing remote interaction with customers to resolution within the UKIN region.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide after-sales customer service and remote technical support by managing remote interaction with customers to resolution, assuring high customer satisfaction.
Answer customers’ inquiries (via phone, fax, e-mail, IM, etc.) in an efficient, accurate and professional manner.
Formally document customer complaints / service notifications and interactions, in line with company guidelines.
Accurately diagnose and troubleshoot customers’ technical problems, provide responses regarding general questions, service products, spare part number identification and pricing.
Create a service order or escalation if a remote solution cannot be offered.
Transfer complaints for investigation and resolution to the relevant people and or departments when necessary.
Provide product module configuration instructions and use training per DFU and authorized materials.
Leverage company knowledge and resources to ensure the delivery of valued, cost-effective after-sales service and technical support to customers, technical service providers and Baxter colleagues within Sales & Marketing, Customer Services, Product Services and R&D/ Engineering.
Develop and maintain strong working relationships with distributors, customers, technical service providers and Baxter colleagues within Sales & Marketing, Customer Services, Products Services, Field Services and R&D/Engineering.
Other duties may be assigned as needed.

EDUCATION AND EXPERIENCE

Minimum HND level qualification.
Minimum of 2 years of customer service experience and/or experience with providing technical support, troubleshooting.
Affinity with Information Technologies, including Windows operating environment, device connectivity, network design and supportability.
Knowledge of one or more software programming languages would be a significant advantage.

QUALIFICATIONS AND SKILLS

Excellent communication skills on different levels.
Customer focused mindset.
Ability to switch quickly between tasks and processes.
Strong time management / planning skills.
Ability to identify process improvement opportunities and escalate it to the Supervisor.

What are some of the benefits of working at Baxter?

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance

#LI-MT1

#IND-UKOPS

#IND-UKCOM

#LI-BAXGEN

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Refine Your Search

technical support jobs in croft, lec

Technical Support Representative

IT Support

IT Service Desk Specialist

IT Technician

2nd Line Help/Service desk Engineer

2nd Line Technical Analyst

Onsite Desktop Service Engineer

IT Helpdesk Technician

Data and IT Support Administrator

1st/2nd Line IT Support Analyst

Technical Support Co-Ordinator

Support Engineer 2nd Line

Technical Support Electronics Specialist

IT Support Technician 1st Line

Powered Access Customer Support Engineer

Digital Learning & Technology Support Technician

Associate Field Services Technician, IT

1st / 2nd Line IT Support Analyst

Technical Helpdesk Engineer

IT Apprentice

I want to receive the latest job alerts for technical support in croft, lec

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected