System & access control Work, Jobs in Crumlin, Nir (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
6d
Account & Applications Manager - Industrial Wastewater Treatment
Tidal Vision —Belfast
- £75,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Bachelor's degree
- Annual leave
Quick apply
6d
Credit Controller
Go Power —Cookstown
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
14d
Senior Infrastructure & Network Manager
Certa Digital Infrastructure UK Ltd. —Belfast
- £78,000 - £100,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Health & wellbeing programme
- Flexitime
Quick apply
Lead Product Engineer
Tedd Engineering - MPP Global —Antrim
- Full-time
- Schematics
- System design
- Travel
- Sick pay
Quick apply
Customs Specialist
Airbus Belfast Limited —Belfast
- Full-time
5d
Warehouse & Fulfilment Operative
WIT FULFILMENT part of The New You Plan —Craigavon
- £13 - £15 an hour
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
6d
Warehouse Operative
QUICK INTERNATIONAL COURIER —Belfast
- £25,420 - £29,000 a year
- Full-time
- Heavy lifting
- Forklift
- Quality control
- Free parking
Quick apply
11h
Program Manager
EOS —Banbridge
- Quality control
Quick apply
Site Administrator / Document Controller - South West England
GRAHAM Group —Hillsborough
- Microsoft Outlook
- Administrative experience
- Organisational skills
13d
Stock Manager
Frasers Group —Antrim
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
14d
Digital Product Manager - Cybersecurity, Controls & Compliance (hybrid/remote)
Allstate —Belfast
- Hybrid work
- Presentation skills
- Product management
- Mentoring
- Employee assistance programme
JN004 - Build Manager
WHP Telecoms Ltd —Carryduff
- Full-time
- Management
- Schematics
- Team management
- Free parking
- Employee discount
Quick apply
Trainee Oracle Cloud Consultant
Version 1 —Belfast
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Databases
Quick apply
19h
Senior Systems Administrator (RevTech) - UK Remote
Everway —Antrim
- Remote
- Salesforce
- Flexible schedule
Quick apply
12d
Stores and Logistics Supervisor
CDE Group —Newtownabbey
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Dispatch Agent (Operations) - PART TIME - Belfast City
Swissport International AG —Belfast
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
8d
Cost Consultant (Construction) - 4 posts
Education Authority —Ballymena
- £48,226 - £51,356 a year
- Full-time
- Research
- Project management
- Bachelor's degree
13d
Global Financial Crimes Specialist - Command Centre
Bank of America —Belfast
- Full-time
- Analysis skills
- Communication skills
12d
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
6 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

system & access control jobs in crumlin, nir

Technical Support Engineer

Account & Applications Manager - Industrial Wastewater Treatment

Credit Controller

Senior Infrastructure & Network Manager

Lead Product Engineer

Customs Specialist

Warehouse & Fulfilment Operative

Warehouse Operative

Program Manager

Site Administrator / Document Controller - South West England

Stock Manager

Digital Product Manager - Cybersecurity, Controls & Compliance (hybrid/remote)

JN004 - Build Manager

Trainee Oracle Cloud Consultant

Senior Systems Administrator (RevTech) - UK Remote

Stores and Logistics Supervisor

Dispatch Agent (Operations) - PART TIME - Belfast City

Cost Consultant (Construction) - 4 posts

Global Financial Crimes Specialist - Command Centre

Support Analyst

I want to receive the latest job alerts for system & access control in crumlin, nir

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