Social work supervisor Work, Jobs in Crumpsall, Gtm (with Salaries)

Customer Service Supervisor
The Nursery Store —Chadderton
- Up to £30,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
11d
TravelSafe Support & Enforcement Officer (TSEO) Relief
Amulet —Manchester
- £15.40 - £16.25 an hour
- Overtime
- In-person
- Annual leave
Quick apply
6d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Dukinfield
- £27,207 - £30,753 a year
- Full-time
- Customer service
- Organisational skills
- Sick pay
Contract Supervisor
Equans —Salford
- Full-time
- Annual leave
- Employee assistance programme
7d
Facility Coordinator
Össur —Manchester
- Full-time
- Organisational skills
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Group Administrator
Rochdale and District Mind —Rochdale
- £23,751.25 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
TravelSafe Support & Enforcement Officer- Nights
Amulet —Manchester
- £16.25 an hour
- Full-time
- Microsoft Word
- In-person
- Annual leave
Quick apply
6d
Stockroom Assistant
The White Company —Manchester
- Communication skills
- Employee discount
4d
Cover Supervisor
Abbey Hey Primary Academy —Manchester
- £24,230.72 - £32,061.00 a year
- Full-time
- Experience working with children
- School
- Teaching
Events Team Member
Headway Digital —Manchester
- £14 - £16 an hour
- Full-time
- Bilingual
- Customer service
- In-person
- Free parking
Quick apply
6h
Sales Advisor
The White Company —Manchester
- Cash handling
- Employee discount
4d
care coordinator
Choice Care —Blackburn
- From £30,160 a year
- Full-time
- Computer literacy
- Organisational skills
- Hospice
- Free parking
- Annual leave
Quick apply
Field Supervisor
Homecare For You Ltd —Rochdale
- £26,000 - £27,500 a year
- Full-time
- Computer literacy
- Microsoft Office
- Supervising experience
- Annual leave
Quick apply
Legal Apprentice
Express Solicitors —Manchester
- From £10.85 an hour
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Computer skills
- Employee assistance programme
23h
Technical Services Supervisor
Equans —Salford
- Full-time
- Computer literacy
- HVAC
- Organisational skills
- Annual leave
- Employee assistance programme
Social Care & Voluntary Sector Interprofessional Placement Lead
University of Greater Manchester —Bolton
- £50,253 - £58,226 a year
- Full-time
- Research
- Training & development
- School
11d
Customer Service Advisor
Orbit London —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Paid training
Quick apply
3d
Retail Sales Advisor
Headway Digital —Manchester
- £14 - £16 an hour
- Full-time
- Customer service
- Merchandising
- In-person
- Free parking
- Paid training
Quick apply
6h
Team Leader
Vestas —Warrington
- Full-time
- English
- Microsoft Office
- Supervising experience
Operations Manager
Lineage Logistics —Heywood
- Full-time
- Continuous improvement
- Training & development
- Leadership
- Free parking
- Annual leave
Quick apply

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Customer Service Supervisor

The Nursery Store -
Chadderton

Quick apply

Job details

Full-time
Up to £30,000 a year
11 days ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

Live chat
CRM software
Management
Customer service
Internal department liaison
Complaint handling
Performance management
Supervising experience
Continuous improvement
Team management
Management reporting
Customer interaction
Training & development
Leadership
Communication skills

Full job description

Customer Service Supervisor

We are looking for an experienced Customer Service Supervisor to help lead our growing Customer Service team at The Nursery Store.

This is a hands-on leadership role where you will support our Customer Service Management team in delivering an outstanding experience for our customers while driving team performance, coaching colleagues and continually improving how we work.

You will play a key role in developing people, managing daily operations and ensuring our customers receive a consistent, fair and efficient service across every channel.

What You’ll Be Doing

· Leading and supporting a team of Customer Service Advisors.

· Coaching colleagues to achieve individual and departmental KPIs.

· Managing daily workflow across email, live chat, telephone, social media and marketplace platforms.

· Handling complex customer queries and escalated complaints.

· Monitoring quality, productivity and customer satisfaction.

· Producing performance reports and identifying improvement opportunities.

· Working closely with other departments to resolve customer issues and improve processes.

· Supporting training, development and performance reviews.

· Helping create a positive, supportive and high-performing team culture.

What We’re Looking For

You will already have experience supervising or leading a customer service team and enjoy helping others succeed.

You will be confident making decisions, solving problems and managing competing priorities whilst maintaining a strong customer focus.

We are looking for someone who is:

· A natural leader.

· Passionate about delivering exceptional customer service.

· Calm under pressure.

· Organised and highly motivated.

· Commercially aware.

· An excellent communicator.

· Comfortable working with performance data and KPIs.

· Focused on continuous improvement.

With experience of:

· Supervisory experience within a customer service environment.

· Strong coaching and people management skills.

· Experience handling customer complaints and escalations.

· Excellent written and verbal communication skills.

· Good IT skills and experience using CRM systems.

Hours and Salary

This is a full-time, permanent position.

Working hours are 37.5 hours per week across Monday – Sunday.

Salary up to £30,000 per annum, depending on experience.

Where We Are

Our office is easy to reach:

Just off Junction 22 of the M60/A62.

Free onsite parking available.

Closest train station: Moston.

Closest tram stop: Hollinwood (5-minute walk).

Why Work With Us?

You will be joining a business that places customer experience at the heart of everything we do.

You will have the opportunity to influence how our department operates, develop your leadership skills and play an important role in shaping the future of our Customer Service team.

If you are passionate about leading people and delivering exceptional customer experiences, we would love to hear from you.

Ready to Apply?

Email your CV to: [email protected]

We welcome applicants from all backgrounds.

No agencies please.

Pay: Up to £30,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Application question(s):

Can you easily travel to the OL9 (Chadderton) postcode area?
Do you have experience supervising or leading a customer service team?
Do you have strong written and verbal communication skills?
Do you have experience using CRM systems?
Have you handled customer complaints and escalations?

Work Location: In person

Quick apply

Refine Your Search

social work supervisor jobs in crumpsall, gtm

Customer Service Supervisor

TravelSafe Support & Enforcement Officer (TSEO) Relief

Jigsaw Homes Group Limited

Contract Supervisor

Facility Coordinator

Group Administrator

TravelSafe Support & Enforcement Officer- Nights

Stockroom Assistant

Cover Supervisor

Events Team Member

Sales Advisor

care coordinator

Field Supervisor

Legal Apprentice

Technical Services Supervisor

Social Care & Voluntary Sector Interprofessional Placement Lead

Customer Service Advisor

Retail Sales Advisor

Team Leader

Operations Manager

I want to receive the latest job alerts for social work supervisor in crumpsall, gtm

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