Complex care assistant Work, Jobs in Curdridge, Ham (with Salaries)

Customer Service Assistant
Regency Living —Fareham
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
11d
Wellbeing Lead
CornerstoneHealthcare —Curdridge
- £30,000 a year
- Overtime
- Nursing home
- Hotel
- Organisational skills
- Referral programme
Complex Care Healthcare Assistant - Waterlooville & Chichester
Esme Blake Care Services Limited —Chichester
- £14 - £22 an hour
- Part-time
- Care experience
- Patient care
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Support Worker ( Enablement Assistant) -(LBPO92)
PBS4 —Fareham
- £13.49 - £13.50 an hour
- Paid training
- Annual leave
Quick apply
Rapid Response Care Assistant
Complete Care Amegreen —Southampton
- £18 - £19 an hour
- Day shift
- Medication administration
- No experience needed
- Travel
- Paid training
- Employee discount
14d
Teaching Assistant SEN
Advantage Education —Winchester
- £90 - £110 a day
- Full-time
- Experience working with children
- In-person
- Communication skills
Quick apply
Assistant Psychologist
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Winchester
- £32,073 - £39,043 a year
- Full-time
- Data analysis skills
- Research
- Master's degree
4d
Bank Healthcare Assistant
CornerstoneHealthcare —Curdridge
- £13.83 an hour
- Night shift
- Nursing home
- Communication skills
- Referral programme
Care Assistant evenings
Right at Home Mid Hampshire —Winchester
- £13.20 - £21.00 an hour
- Part-time
- Medication administration
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
Care Assistant - Complex Care
Harmony Healthcare —Andover
- £15.20 - £16.00 an hour
- 12 hour shift
- Communication skills
- Annual leave
- Referral programme
Staff Nurse
Oakhaven Hospice Trust —Lymington
- £22,452.50 a year
- Part-time
- Patient care
- Hospice
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Complex Care Assistant
Advantage Healthcare Limited —Chichester
- £15.50 - £16.50 an hour
- Weekend availability
- Medication administration
- Driving
- Patient care
- Paid training
- Employee discount
14d
Children's Support Worker
Community Integrated Care —Fareham
- £12.72 an hour
- Full-time
- Cooking
- School
- Annual leave
Quick apply
19h
Care Assistants (Female Only) | Elderly Care | Petersfield, Hampshire
South Downs Residential —Petersfield
- From £13.70 an hour
- Part-time
- Organisational skills
- In-person
- Annual leave
- Referral programme
Quick apply
3d
Theatre Practitioner – Scrub (Bank)
Circle Health Group —Winchester
- Up to £35 an hour
- Part-time
- Patient monitoring
- Hospital
- Communication skills
- Annual leave
Rapid Response Care Assistant
Advantage Healthcare Limited —Portsmouth
- £18 an hour
- Weekend availability
- No experience needed
- Travel
- Paid training
- Employee discount
Complex Care Assistant
Superior Healthcare —Chichester
- £15.40 - £17.60 an hour
- Night shift
- Medication administration
- Travel
- Care plans
- Annual leave
- Referral programme
4d
Learning Support Worker
Fair Ways —Fareham
- Full-time
- Leadership
- School
- Referral programme
Quick apply
10d
Care Assistant
Healthcare Homes —Havant
- £13.10 an hour
- Weekend availability
- Nursing home
- Annual leave
- Employee assistance programme
Quick apply
Rehab Assistant - Nights
Inspire Neurocare —Southampton
- £28,013.54 a year
- Night shift
- Care plans
- Communication skills
- Referral programme
Quick apply
12d

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complex care assistant jobs near curdridge, ham

Customer Service Assistant

Regency Living -
Fareham

Quick apply

Job details

Permanent | Full-time
£25,500 - £28,000 a year
11 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Life insurance
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Case record updates
English
Complaint handling
Data entry
Customer interaction
Phone etiquette
Communication skills

Full job description

Job Summary

Join our dynamic team as a Customer Care Assistant and become the friendly, proactive voice that supports our valued homeowners! In this energetic role, you will be the first point of contact, providing exceptional service and ensuring every homeowner feels heard, valued, and satisfied. Your enthusiasm and problem-solving skills will help foster positive relationships, resolve enquiries efficiently, and contribute to a welcoming environment.

Duties

To deliver a high standard of customer service by managing queries from homeowners (typically received in writing and via telephone) ensuring those queries are followed through to resolution.
To be proactive in ensuring homeowners are kept up to date with the progress of their query, complaint or question.
To resolve issues raised by homeowners promptly by identifying solutions or escalating complex cases appropriately.
To provide clear, accurate information to homeowners on policies, procedures, rules and regulations
To prepare clear, articulate, homeowner-friendly communications, notices, e-mails and letters.
To record all interactions with homeowners on the internal CRM system, maintaining accurate, GDPR-compliant records.
To support the Customer Care Manager with Resident Association meetings including the tracking and monitoring of action points, feeding back as appropriate.
To manage homeowner snagging issues by recording, prioritising and coordinating repairs with manufacturers and contractors keeping our homeowners updated throughout.
To conduct courtesy calls with new homeowners and assess customer satisfaction.
To liaise with manufacturers, contractors and suppliers to coordinate aftersales works in accordance with service level agreements.
To maintain accurate records in relation to statutory review notices for pitch fee requests and receipts, monitoring which homeowners have paid and which have not
To identify disputed reviews and escalate appropriately
To prepare and maintain documentation to support first-tier tribunal (Property Chamber) applications
To maintain accurate records of all homeowner correspondence in relation to pitch fees, disputes, payment status and tribunal actions.
To monitor key deadlines and ensure records are readily available for audit, legal proceedings and regulartory compliance.

Qualifications

Excellent communication skills with a friendly and professional demeanor
Ability to build positive, respectful relationships with homeowners and deliver a professional but empathetic service
Strong written and verbal communication skills with a confidential and professional telephone manner
Good computer literacy and familiarity with customer service software or CRM systems preferred
Previous experience in customer service
A positive attitude, enthusiasm for helping others, and a team-oriented mindset

This role is perfect for motivated individuals eager to develop their interpersonal skills while contributing to a positive customer experience. We value diversity and are committed to creating an inclusive environment where everyone can thrive. Join us today and be part of a vibrant team dedicated to excellence in customer care!

Pay: £25,500.00-£28,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Please note: this role is 100% office based (Monday to Friday) - please confirm your understanding before proceeding to submit your application.

Work Location: In person

Quick apply

Refine Your Search

complex care assistant jobs in curdridge, ham

Customer Service Assistant

Wellbeing Lead

Complex Care Healthcare Assistant - Waterlooville & Chichester

Support Worker ( Enablement Assistant) -(LBPO92)

Rapid Response Care Assistant

Teaching Assistant SEN

Assistant Psychologist

Bank Healthcare Assistant

Care Assistant evenings

Care Assistant - Complex Care

Staff Nurse