Client advisor Work, Jobs in Cwmfelinfach, Cay (with Salaries)

Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Wellness Advisor
ACCESS YOUR CARE LTD —Weston-super-Mare
- Up to £27,675 a year
- Weekend availability
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Patient Contact Centre Advisor
Spire Healthcare —Cardiff
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Client Services & Front of House Advisor - Pontyclun
JNP Legal —Pontyclun
- From £23,132.20 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
9d
IT Advisor
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- School
- Annual leave
10d
SHE Advisor
M Group —Treharris
- £40,000 - £45,000 a year
- Continuous improvement
- No degree
- Training & development
- Annual leave
- Employee assistance programme
4d
PART-TIME REGIONAL DIRECTOR - business development focus
Boardroom Advisors —Newport
- £50,000 - £100,000 a year
- Sales
- Customer service
- Business development
Quick apply
Healthy Lifestyles Advisor
North Somerset Council —Weston-super-Mare
- £28,598 - £31,022 a year
- Part-time
- Hybrid work
- Annual leave
4d
Sales Trainee
Aalco Chepstow —Chepstow
- From £26,000 a year
- Full-time
- Microsoft Word
- No experience needed
- In-person
- Free parking
- Profit sharing
Quick apply
1d
Principal Consultant - Generalist
Proxima —Cardiff
- Business development
- Travel
- Mentoring
Trainee Insurance Broker
Marsh —Cardiff
- Full-time
- Customer service
- Bachelor's degree
10d
Senior People Operations Coordinator
Teneo —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Bachelor's degree
2d
QA Advisor and EHS Assistant
Pharmaron —Cardiff
- Computer skills
- Communication skills
- Time management
Account Executive
Meltwater Group —Cardiff
- Hybrid work
- English
- Bachelor's degree
- Organisational skills
- Annual leave
Customer Success Manager (UK)
SINGU —Cardiff
- Full-time
- CRM software
- In-person
Quick apply
Health & Safety Advisor
Dauson Environmental Group —Cardiff
- From £37,500 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
Quick apply
12d
Strategic Accounts Executive
Tes Global —Llantrisant
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
Quick apply
Regional General Manager
Travel Associates —Victoria
- Full-time
- Sales
- Team management
- Mentoring
- Employee assistance programme
- Employee discount
Construction Contracts Manager
Watkin Jones —Cardiff
- Full-time
- Hybrid work
- Business development
- Contracts
- Construction experience
- Annual leave
- Employee discount
Quick apply
Sales and Customer service Advisor
Juss Marketing —Bridgend
- £400 - £600 a week
- Communication skills

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Customer Service Advisor

Link Financial -
Caerphilly

Apply Now

Job details

Permanent | Full-time
£26,000 - £28,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Arrears management
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Advisor

Location | Caerphilly CF83 3GQ

Company Overview

We are a financial services provider working with many of the UK high street banks, credit card providers, retail, and other lenders, we purchase consumer and business loans and are committed to providing a high-quality service to all our clients and customers by help them to pay off their loans. In fact, we are one of the leading names in our industry because we have the best people working for us!

Job Role

As a Customer Service Advisor, you will be given the tools and training to provide exceptional service to all customers, ensuring you establish the customers financial and personal circumstances to allow you to provide sustainable repayment strategies based on the customer’s needs, whilst ensuring that we achieve a fair outcome for the customer.

We are looking for passionate, committed, and dedicated people to join our team and want to be part of helping our business thrive by giving the best service to our customers and clients.

This is a fantastic opportunity to join a diverse and inclusive company that can help you develop your career and reward you for your hard work.

In this role you will be supporting customers with the management and repayment of their outstanding balances.

In this role you will be supporting customers with the day to day management of their loans.
You will be part of our dedicated team talking with our customers on the phone.
You will be dealing with customer queries, taking payments, and supporting customers who may find themselves in financial difficulties.
You will provide the best service to all the customers that you speak with – ensuring they are treated fairly, they are listened to, and every effort is made to reach the right solution for their circumstances.
Accurately update our systems following each customer interaction using the systems in place.

Experience

We welcome applicants with customer service experience from industries such as Contact Centre, Retail or Hospitality backgrounds but we do not insist on prior experience as we give you adequate training when you join as well as ongoing training to help you in your role and to progress your career with us. We just ask that you have a passion for great customer service and have a passion to do a great job!

We would be looking for the following skills/qualifications:

Educated to GCSE level (or equivalent) grade C or above in Maths and English (desirable)
Customer service experience (desirable)
Experience in telephony, data entry and administrative management of customers (desirable)
Good verbal and written communication skills to speak positively and clearly with customers and colleagues
We use a few computer systems so being able to use multiple computer systems is key.
Good numeracy skills to identify, set up, calculate the best payment plan for customers where relevant
Experience in following procedures or policies
Problem-solving skills to provide the best solution for the customer and the business

Role Package

Hours of Work: Full time permanent contract working are 37.5 hours per week paid monthly.

The business hours are 08:00am-6:00pm Monday – Thursday. Friday 09:00am-5:00pm and you would only be asked to work 1 in 4 Saturdays 09:00-12:30pm. When you work a Saturday, you will have the following Friday off.

We provide a range of benefits that are designed to support our employees across their health, finances, and lifestyle. Some of our benefits are listed below:

Salary: £26,000.00 to £28,500.00 per annum (depending on experience)
25 days holiday + bank holidays + a Birthday Day off! (pro-rata for part-time)
Discretionary annual performance bonus scheme
Purchase additional holiday scheme of up to 5 days
Pension Scheme – 8% total pension contributions
Employee Assistance Programme for you and your family, including virtual GP service, counselling, get fit programmes and more
Life assurance (4 x annual salary)
Season Ticket Travel Loans
Enhanced Maternity and adoption pay
Voluntary employee benefits such as Health Plans, Gym Discounts, Restaurant Discounts, Will writing services
Discounts and cashback on thousands of retailers
Friendly, relaxed atmosphere with modern facilities
Social events during the year, regularly fundraise for our chosen charities, and have recognition schemes in place that reward our employees for being great team members
Learning and Development opportunities to help you progress in your career

Apply Now

Refine Your Search

client advisor jobs in cwmfelinfach, cay

Customer Service Advisor

Wellness Advisor

Patient Contact Centre Advisor

Client Services & Front of House Advisor - Pontyclun

IT Advisor

SHE Advisor

PART-TIME REGIONAL DIRECTOR - business development focus

Healthy Lifestyles Advisor

Sales Trainee

Principal Consultant - Generalist

Trainee Insurance Broker

Senior People Operations Coordinator

QA Advisor and EHS Assistant

Account Executive

Customer Success Manager (UK)

Health & Safety Advisor

Strategic Accounts Executive

Regional General Manager

Construction Contracts Manager

Sales and Customer service Advisor

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