Customer support coordinator Work, Jobs in Darley, Nyk (with Salaries)

Customer Support Coordinator
Urban Grow UK Ltd —Ripon
- £28,000 a year
- Part-time
- Hybrid work
- Data entry
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Transport & Scheduling Coordinator
Ground Guards LTD —Wetherby
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Profit sharing
- Sick pay
Quick apply
7d
Receptionist / Patient Co-ordinator
New Life Teeth Belfast —Harrogate
- From £13.50 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Analysis skills
- Employee discount
- Sick pay
Quick apply
Operations Coordinator/Administrator
Element Performance LLP —Thirsk
- £27,000 - £31,000 a year
- Overtime
- Computer literacy
- Computer skills
- In-person
- Free parking
Quick apply
2d
Aftercare Coordinator
Incommunities —Bradford
- £33,646 - £37,498 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Annual leave
- Employee assistance programme
Quick apply
20h
Lead Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Leeds
- £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
5d
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
Quick apply
Client Services Coordinator
Ameresco —Leeds
- Full-time
- Organisational skills
- Analytics
1d
Customer Account Coordinator
NewCold —Wakefield
- From £30,000 a year
- Monday to Friday
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Digital Project Coordinator
Novuna —Leeds
- Hybrid work
Customer Service Co-ordinator
Johnsons Workwear Ltd —Leeds
- £13.71 an hour
- Full-time
- Maintenance
- Health & wellbeing programme
Quick apply
6d
Service Coordinator
Scania —Bradford
- From £29,008 a year
- Full-time
- Travel
- Employee discount
- Life insurance
Project Managed Claims Coordinator
Sedgwick —Leeds
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
1d
Private Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- CRM software
- Business development
- Computer skills
- Free parking
- Employee assistance programme
Patient Care & Sales Coordinator
Optimed Healthcare Solutions —Halifax
- £13.85 - £16.00 an hour
- Part-time
- Sales
- Customer service
- GP surgery experience
Quick apply
12d
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- IT
- Free parking
- Employee assistance programme
HR & Payroll Coordinator (FTC)
Sika —Sherburn in Elmet
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Care Coordinator (Medical Receptionist) Part-Time
Strayside Health —Harrogate
- £13.38 an hour
- Part-time
- Microsoft Office
- Front desk
- In-person
Quick apply
3d
Hire & Sales Coordinator
GAP Group —Bradford
- Full-time
- Sales
- Organisational skills
- Communication skills

I want to receive the latest job alerts for customer support coordinator in darley, nyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Support Coordinator

Urban Grow UK Ltd
Ripon

Quick apply

Job details

Permanent | Part-time
£28,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee mentoring programme
Annual leave
Company pension
Employee discount
On-site parking

Qualifications

Live chat
Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Delivery scheduling
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Xero
Retail stocktaking
Data entry
Management reporting
Customer interaction
Outbound calling
Retail experience
Picking & packing
Stocktaking
Communication skills
Supply chain customer service

Full job description

Job Summary

We are seeking an energetic and detail-oriented Customer Support Coordinator to join our dynamic team. In this role, you will serve as a vital link between our clients and internal teams, ensuring seamless communication and exceptional service delivery.

Based at our showroom within the Newby Hall estate, Ripon, you will be supporting the Senior Team in the delivery of our award-winning retail business, delivering incredible customer service, which our business is renowned for and excellent support to our senior team as we are a growing business with big ambitions.excellence.

Your proactive approach will help resolve customer inquiries efficiently, support sales processes, and contribute to the overall satisfaction of our valued clients.

Responsibilities

Customer support

Answer in-bound phone calls and web chat enquiries;

Forward in bound sales calls to CD.
Record all customer exchanges on associated order feeds.

Scheduling of customer deliveries;

Distribute tracking details wherever relevant
Management of imminent deliveries and orders
Email/ call customers to arrange deliveries and log accordingly

Customer services email management

Manage inbox correspondence efficiently, keeping communications up to date and free from backlog
Flag issues with CD as required

Customer experience and feedback management

Record and effect resolution when order issues and complaints arise
Escalate issues to CD where necessary

Small stock management

Process daily orders of held stock, pick and pack stock for fulfilment and dispatch through logistics dashboard

Ensure accurate records of held stock are maintained, inform CD of stock replenish as required and complete monthly stock-takes

Other tasks

Produce monthly reports to monitor KPIs as required

Provide annual leave cover as required

Provide clerical support to the senior team as needed

Experience

Essential

Proven experience in a customer support or client service role within the retail industry or similar sector.
Strong communication skills with the ability to convey information clearly and professionally across diverse audiences.
Proficiency in using Microsoft Office.
Ability to handle multiple priorities simultaneously while maintaining a positive attitude and attention to detail.
Previous experience working in a fast-paced environment that demands adaptability and proactive problem-solving skills.
Excellent clerical skills, including attention to detail in data entry tasks
Full UK driving license.

Desirable

Experience using Xero/ Hubdoc or similar platforms
Experience using e-commerce platform Shopify

We offer

Free on-site parking
Significant staff discount
Generous annual leave allowance
Access to Newby Hall Gardens and events
Pension
Annual pay review
Training as required for personal development

Terms of employment

Monday to Friday working schedule 9am to 2.30pm
Post-holders are subject to a 6-month probation period
Occasional weekend work may be required to attend trade fairs
Opportunity for hybrid working 2 days per week post probation period

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Employee mentoring programme
Free parking
On-site parking
Store discount

Ability to commute/relocate:

Ripon HG4 5AE: reliably commute or plan to relocate before starting work (required)

Experience:

customer support: 1 year (required)

Licence/Certification:

UK driving license (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in darley, nyk

Customer Support Coordinator

Transport & Scheduling Coordinator

Receptionist / Patient Co-ordinator

Operations Coordinator/Administrator

Aftercare Coordinator

Lead Dental Receptionist/Patient Care Co-ordinator

Customer Service Coordinator

Helpdesk & Operations Coordinator

Client Services Coordinator

Customer Account Coordinator

Digital Project Coordinator

Customer Service Co-ordinator

Service Coordinator

Project Managed Claims Coordinator

Private Services Coordinator

Patient Care & Sales Coordinator

NHS Patient Services Coordinator

HR & Payroll Coordinator (FTC)

Care Coordinator (Medical Receptionist) Part-Time

Hire & Sales Coordinator

I want to receive the latest job alerts for customer support coordinator in darley, nyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected