Client experience manager Work, Jobs in Darley Abbey, Dby (with Salaries)

Apprenticeship HR Trainer and Skills Coach
Nine Dots Development —Derby
- £33,000 - £39,000 a year
- Full-time
- Travel
- Human resources
- Mentoring
Quick apply
10d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
12d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
Business Development Executive
Service Innovation Group UK —Derby
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
12d
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
Business Operations & Compliance Manager
Gratton Construction Limited —Derby
- £30,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
11d
Senior Business Development Manager - Events
Off Limits Ltd —Langley Mill
- £40,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
5d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Freelance Social Media & Digital Communications Officer
Well for Life (working title of Derbyshire Positive Support) —Littleover
- Up to £20 an hour
- Part-time
- Hybrid work
- Social media management
- Communication skills
- Free parking
- Work from home
Quick apply
10d
Clinic Manager
Therapie Clinic —Derby
- £37,000 - £45,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
Executive Hospitality Supervisor
NAB-Jones Lang LaSalle Services —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
Business Manager - Commercial Cleaning
PARAGON COMMERCIAL CLEANING LTD —Derby
- Up to £38,000 a year
- Weekend availability
- Management
- Supervising experience
- In-person
Quick apply
11d
Site Supervisor
RMB Contractors Ltd —Belper
- Up to £25 an hour
- Weekend availability
- Civil engineering
- Management
- English
Quick apply
10d
Client Relationship & Business Development Manager - Design and build
CRS Interiors —Ashby-De-La-Zouch
- £45,000 - £50,000 a year
- Full-time
- Microsoft Office
- Business development
- In-person
Quick apply
2d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Lichfield
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Customer Care and Planning Manager
Max Energy Ltd —Belgrave
- £45,000 - £55,000 a year
- Full-time
- Spanish
- Management
- Customer service
- Free parking
- Sick pay
Quick apply
13d
Scenic Production Assistant
On Event Production Co. —Castle Donington
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Employee Relations Partner
Rolls-Royce —Derby
- Full-time
- Project management
- Human resources
- Annual leave
- Employee assistance programme
3d

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client experience manager jobs near darley abbey, dby

Apprenticeship HR Trainer and Skills Coach

Nine Dots Development
Derby

Quick apply

Job details

Full-time
£33,000 - £39,000 a year
10 days ago

Qualifications

Safeguarding Certification
GCSE
Human resources
Mentoring
Organisational skills
Communication skills
Teaching
Time management

Full job description

Job Title: Apprenticeship HR Trainer and Skills Coach

Reports To

Apprenticeship Manager

Hours

Hours: Full-time Monday to Friday: Varies as per skills coaching and trainer activities including skills coaching days and location - typically 8.30 – 4.30

Salary

£33,000 - £39,000 FTE depending on experience

Location

Remote/Home based with visits to the office, employers and some travel and overnight stays expected

Role Overview

The HR Apprenticeship Trainer and Skills Coach is responsible for delivering high-quality training and coaching to HR apprentices, guiding them through their apprenticeship journeys at Level 3 and 5. This role involves developing the apprentices’ knowledge, skills, and behaviours in line with the apprenticeship standards, preparing them for successful completion of their qualifications. The coach and trainer will work closely with employers, ensuring that the apprenticeship programme supports the apprentices in applying their learning in a practical HR environment. It is essential that the successful candidate has a minimum of Level 5 HR Diploma.

Role Responsibilities

● Develop and deliver engaging, effective training sessions, both in-person and online, covering HR-related topics as per the apprenticeship standards.

● To consistently receive high quality delivery feedback (KPI currently 4.5 out of 5).

● To deliver virtually and face to face at employer’ premises/venue as appropriate

● Provide one-on-one and group coaching to apprentices, offering support, guidance, and feedback to help them develop their skills and competencies

● Conduct regular assessments of apprentices’ progress, providing constructive feedback and preparing them for end point assessments

● Ensure that all training and coaching activities meet the quality standards required by the awarding body and apprenticeship standards.

● To perform the skills coach aspects of the curriculum, delivering skills coaching days and marking assessments to Ofsted and other regulatory/awarding body standards.

● To provide quality and timely feedback to learner’s assessments

● To comply with on programme ESFA measures, in respect of: OTJ learning, monthly activities, attendance, Tripartite reviews, BILS and Leavers.

● To tailor learning plans with the learner and employer to best support the learner

● To support SEND learners with any additional support identified

● To ensure learners are prepared for EPA and have met the required standards to go through gateway

● To ensure learners achieve on programme progress and timely first-time achievement

● To understand safeguarding duties and ensure all learners are safe, aware of prevent and safeguarding and undertake relevant safeguarding and prevent activities

● To support personal enrichment and career development with learners

● To liaise with operations team to schedule courses and programmes

● To ensure CPD is relevant, current and up to date

● To meet the KPIs of the main accountabilities, reporting to the Apprenticeship Success Manager and implement remedial actions where necessary.

● Any other reasonable duties.

Essential Experience, Skills, Behaviours and Qualifications

Experience

● At least 3-5 years of experience working in a HR role, ideally at a managerial level or higher, with a strong understanding of HR practices and principles.

● Experience of assessing and marking

● Proven experience of coaching, mentoring or training, preferably within an apprenticeship or educational setting

● Experience of managing

● Experience of delivering teaching or training (essential)

● Experience of working with internal and external clients (essential)

● Preferable experience of being involved in the apprenticeship standards and an understanding of end point assessments

● Preferable experience of designing and developing training courses

Skills

● Strong ability to motivate, guide, and develop learners, helping them to achieve their full potential

● Excellent verbal and written communication skills, with the ability to convey complex information clearly and effectively

● Strong organisational and time management skills, with the ability to manage multiple apprentices and training sessions simultaneously

● Competence in using e-learning platforms, virtual meeting tools, and other digital tools to deliver training and manage apprentices’ progress

● Ability to identify issues and challenges faced by apprentices and find effective solutions.

Behaviours

● Integrity: Acts with honesty and transparency, maintaining confidentiality and ethical standards at all times

● Empathy: Demonstrates understanding and consideration of the needs, perspectives, and feelings of apprentices and employers

● Resilience: Maintains a positive attitude and persistence in the face of challenges and setbacks

● Adaptability: Willingness to adapt teaching and coaching approaches to suit different learning styles and environments

● Professionalism: Represents the organisation and profession in a professional manner, building trust and credibility with apprentices and employers

● Commitment to Development: A strong commitment to continuous professional development and staying current with HR and educational trends.

● Self-reliant: Handle challenges independently and take responsibility for own well-being and actions

● Flexible: Adapt to changing circumstances and environments.

● Teamwork: Communicate effectively and constructively with colleagues, working together to achieve common goals

Qualifications

Level 5 HR Diploma or equivalent (essential)
Assessor qualification e.g. TAQA,CAVA, A1
Teaching or training qualification (eg PTLLS, DTLLS, CertEd)
GCSE Maths grade C or 4/5 or equivalent
GCSE English grade C or 4/5 or equivalent
Safeguarding qualification preferable

Job Type: Full-time

Pay: £33,000.00-£39,000.00 per year

Application Question(s):

Do you have a Level 5 CIPD qualification? Essential requirement

License/Certification:

teaching qualification (Required)

Work Location: In person

Quick apply

Refine Your Search

client experience manager jobs in darley abbey, dby

Apprenticeship HR Trainer and Skills Coach

Account Manager - Derby

Commercial Lead - Property and Facilities Management

Business Development Executive

Trainee Sales Manager

Business Operations & Compliance Manager

Senior Business Development Manager - Events

Business Development Representative

Freelance Social Media & Digital Communications Officer

Clinic Manager

Executive Hospitality Supervisor

Business Manager - Commercial Cleaning

Site Supervisor

Client Relationship & Business Development Manager - Design and build

Commercial Manager

Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped

Customer Liaison Officer

Customer Care and Planning Manager

Scenic Production Assistant

Employee Relations Partner

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