Business support Work, Jobs in Darlington, Eng (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
Service Receptionist
Tees Valley Motors —Darlington
- £27,500 - £32,500 a year
- Weekend availability
- Customer service
- Data entry
- Phone etiquette
- Free parking
- Employee discount
Quick apply
1d
Business Analyst
Magnific It Limited —Darlington
- £32,000 - £43,000 a year
- Hybrid work
- Microsoft Excel
- Azure
- ERP systems
- Flexitime
Quick apply
1d
Part-Time Station Support Assistant - 6 months
LNER —Darlington
- £24,438 - £29,429 a year
- Part-time
- Employee discount
3d
Customer Resolution Officer
Darlington Building Society —Darlington
- £29,448 - £35,193 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Store discount
- Health & wellbeing programme
Quick apply
2d
Interested in Waterstons? We'd love to hear from you.
Waterstons —Durham
- Hybrid work
- Employee assistance programme
- Sick pay
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £25,760 - £27,476 a year
- Full-time
- Microsoft Office
- Administrative experience
- Presentation skills
6d
Part Time Administrator
Regent Maintenance Ltd —Darlington
- £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Policy Adviser- Universal Credit
HM Treasury —Darlington
- £34,820 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
1d
Customer Advisor
Boots —Darlington
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
2h
Procurement Analyst
Intermodal Tank Transport —Middlesbrough
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Free parking
- Work from home
Quick apply
Business Administrator
Ministry of Justice —Durham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Banking
- Annual leave
Contracts & Fees Administrator - Fixed Term Contract
Active Care Group —Darlington
- £30,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Referral programme
Quick apply
7d
Senior Administrator
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
6d
Senior Customer Service Manager
Corporate Trade Supplies UK —Northallerton
- £45,000 - £50,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Quick apply
Warehouse Operations Administrator
Homeware Essentials Ltd —Skelton
- From £13.50 an hour
- Full-time
- Microsoft Excel
- ERP systems
- English
- Annual leave
- Employee discount
Quick apply
Receptionist
Bupa Dental Care —Darlington
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
8d
Product & Contracts Administrator - Maternity Cover
Ashley and Newey —Darlington
- £28,938 a year
- Full-time
- In-person
- Annual leave
- Employee discount
Quick apply
14d
eCommerce Executive
GNOC Ltd —Durham
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Communication skills
- Free parking
- Flexitime
Quick apply
Assistant Finance Business Partner
ZIGUP —Darlington
- £30,000 - £35,000 a year
- Hybrid work
- Accounting
- Annual leave
- Employee discount
Quick apply

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery, Gold buying and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

business support jobs in darlington, eng

1st/2nd Line Support Analyst

Service Receptionist

Business Analyst

Part-Time Station Support Assistant - 6 months

Customer Resolution Officer

Interested in Waterstons? We'd love to hear from you.

Team Administrator

Part Time Administrator

Policy Adviser- Universal Credit

Customer Advisor

Procurement Analyst

Business Administrator

Contracts & Fees Administrator - Fixed Term Contract

Senior Administrator

Senior Customer Service Manager

Warehouse Operations Administrator

Receptionist

Product & Contracts Administrator - Maternity Cover

eCommerce Executive

Assistant Finance Business Partner

I want to receive the latest job alerts for business support in darlington, eng

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