Service advisor Work, Jobs in Darrington, Wyk (with Salaries)

Customer Service Advisor (Hybrid)
SWARCO —Featherstone
- £26,500 - £27,400 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Service Advisor - Doncaster
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
Customer Service Advisor (Hybrid)
SWARCO Group —Featherstone
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Sales & Service Advisor
Gallagher —Wakefield
- £27,976 a year
- Full-time
- Sales
- IT
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Motor Trade Parts Advisor
Cars 2 ltd —Wakefield
- £24,420 - £37,897 a year
- Full-time
- Microsoft Excel
- In-person
- Employee discount
Quick apply
7d
Service Advisor
Sytner Group —Wakefield
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Employee discount
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Apprentice Customer Service Advisor
EE —Sheffield
- £22,527 - £26,738 a year
- Sales
Service Advisor & Workshop Support Assistant
Greenside Garage & AutoPoint York —York
- £24,500 - £28,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
Quick apply
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
9d
Customer Service Advisor
BLUE PRINT & DISPLAY LIMITED —Sheffield
- £14.00 - £17.51 an hour
- Part-time
- Bilingual
- Spanish
- English
- Free parking
- Gym membership
Quick apply
2d
Customer Service Advisor
A1 Approved ltd —Leeds
- £22,000 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
2d
Customer Service Advisor
WOURTH Group —York
- £12.71 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
1d
Customer Service Advisor
HSBC Global Services Limited —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
Home Customer Service Advisor
NEXT —Doncaster
- £13.29 an hour
- Part-time
- Customer service
- Computer skills
- Free parking
- Work from home
Apprentice Parts/Service Advisor
Thompson Commercials —Sheffield
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Customer Service Advisor
Ali Choudhary & Co —Leeds
- £10 an hour
- Full-time
- Customer service
- English
- In-person
- Free parking
Quick apply
1d
Customer Service Advisor
Yorkshire Building Society —Castleford
- £14,700 a year
- Customer service
2d
Customer Service Advisor - DJ & Electronic Music Production
Bop Trading Ltd —Leeds
- £26,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
8d
Customer Service Advisor x 2 SLHD
St Leger Homes —Doncaster
- £25,583 - £25,989 a year
- Part-time
- Customer service
- Organisational skills
- IT

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Customer Service Advisor (Hybrid)

SWARCO -
Featherstone

Quick apply

Job details

Full-time
£26,500 - £27,400 a year
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Continuous improvement
Communication skills
Help desk

Full job description

Company Description

Customer Service Advisor / Works Scheduler

Location: Hybrid Working Available
Reporting to: Head of Customer Services
Work Pattern: 4 on 4 off Day shifts. Shifts are 7am - 7pm
please note there is a shift allowance payable for weekend works.

SWARCO UK & Ireland – The Better Way. Every Day.

At SWARCO, we are at the forefront of intelligent traffic management, delivering innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Our technologies include Intelligent Traffic Systems, Traffic Signals, Parking Solutions, EV Charging and Smart Street Lighting. As part of the global SWARCO Group, we combine local expertise with international innovation.

Job Description

We are currently looking for a proactive and organised Works Scheduler to join our Customer Services team.

What you'll do

As a Works Scheduler, you will play a vital role in ensuring the effective delivery of our maintenance and service contracts. You will be responsible for coordinating reactive faults, planned maintenance activities and engineer workloads, ensuring customer service levels are consistently achieved or exceeded.

Working closely with engineers, Service Delivery Managers and customers, you will take ownership of service requests from receipt through to completion while maintaining a strong focus on customer satisfaction and operational efficiency.

Key responsibilities

Schedule and coordinate reactive fault responses in line with contractual SLAs.
Allocate work to engineers based on location, skillset, workload and fault priority.
Monitor and manage customer requests through to successful resolution.
Liaise with engineers, customers, subcontractors and internal stakeholders to ensure effective service delivery.
Schedule and track periodic inspections and planned maintenance activities.
Escalate service issues where necessary to ensure contractual performance is maintained.
Process maintenance and chargeable works administration, including billing support.
Maintain accurate records within service and fault management systems.
Support out-of-hours service operations on a rota basis alongside colleagues.
Ensure compliance with all Quality, Health, Safety, Security and Environmental procedures.

What we offer

As well as providing a competitive salary, SWARCO actively promotes a supportive and inclusive working environment and offers excellent opportunities for development and career progression.

Benefits include:

Hybrid working opportunities
25 days holiday, rising with service, plus Bank Holidays
Holiday purchase scheme
Company pension scheme with generous employer contributions
Employee Assistance Programme
Life Assurance
Employee discounts portal
Ongoing learning and development opportunities
Cycle to Work scheme (where applicable)

Qualifications

What we're looking for

Essential

Experience working within a scheduling, planning or coordination role.
Excellent customer service and telephone handling skills.
Strong organisational and problem-solving abilities.
Experience using data to support decision-making and continuous improvement.
Good working knowledge of Microsoft Office applications, particularly Excel.
Strong communication skills, both written and verbal.
Ability to work independently and collaboratively within a team.
GCSE level education or equivalent.

Desirable

Experience using fault management or scheduling systems.
Previous experience within a service desk, helpdesk or service centre environment.
Experience working within engineering, utilities, infrastructure or field service environments.

Additional Information

Interested?

If you're highly organised, customer-focused and enjoy working in a fast-paced environment where no two days are the same, we'd love to hear from you.

Apply today and help us deliver the smarter, safer and more sustainable transport networks of tomorrow.

Applications are shortlisted on a rolling basis and we reserve the right to interview and appoint before the closing date. We therefore encourage early applications as vacancies may close once a suitable candidate has been identified.

We have a responsibility to ensure that all employees are eligible to live and work in the UK. Successful candidates must have the right to work in the UK by the commencement of employment.

SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates.

Agencies: Please note that should we require recruitment agency involvement, we will contact agencies from our Preferred Supplier List (PSL). Any unsolicited CVs submitted to SWARCO employees or hiring managers without prior written agreement will be considered the property of SWARCO and no fee will be payable.

#SWARCO #TheBetterWayEveryDay #CustomerServiceJobs #SchedulerJobs #PlanningJobs #ServiceCoordinator #OperationsJobs #EngineeringSupport #InfrastructureJobs #HiringNow

#LI-EW1

#ITS

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service advisor jobs in darrington, wyk

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Customer Service Advisor - DJ & Electronic Music Production

Customer Service Advisor x 2 SLHD

I want to receive the latest job alerts for service advisor in darrington, wyk

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