Head of customer experience Work, Jobs in Darwell Hole (with Salaries)

Head of Commercial
Littlewood —Battle
- £90,000 - £110,000 a year
- Hybrid work
- Continuous improvement
- Contracts
- Budgeting
Quick apply
Events Supervisor Full Time
The Bell In Ticehurst —Ticehurst
- Up to £31,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
4d
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Customer Relationship Manager
Care UK —Hailsham
- £40,000 a year
- Weekend availability
- Customer service
- Business development
4d
Global Head of Supply Chain
Servomex —Crowborough
- £100,000 - £130,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Master's degree
- Continuous improvement
4d
Head of Global Procurement
Driscoll's, Inc. —Maidstone
- £305,000 - £380,000 a year
- Spanish
- English
- Master's degree
- Profit sharing
- Annual leave
Quick apply
Brand Manager
Master of Malt —Tonbridge
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
AIGL Team Leader
PGL Travel —Hailsham
- £31,382.73 a year
- Customer service
- Experience working with children
- Organisational skills
- Annual leave
- Employee assistance programme
Head of Credit Hire
The Granite Group —Sevenoaks
- £63,774 - £79,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Flexible schedule
Quick apply
4d
Training Officer
The Grand Hotel, Eastbourne —Eastbourne
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
12d
Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Business development
- Annual leave
Quick apply
Events Assistant
Logistics UK —Royal Tunbridge Wells
- £25,000 a year
- Full-time
- Hybrid work
- Travel
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
New Car Sales Manager
Stratstone —Royal Tunbridge Wells
- Full-time
- Customer service
- In-person
- Training & development
- Annual leave
- Employee discount
Quick apply
6d
Assistant Branch Manager
Sussex Plumbing Supplies —Hailsham
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Supervisor
Glyndebourne Productions LTD —Lewes
- Up to £31,600 a year
- Weekend availability
- CRM software
- Databases
- Leadership
- Free parking
- Employee discount
6d
Receptionist
Dandara —Royal Tunbridge Wells
- Microsoft Office
- Front desk
- Communication skills
- Employee assistance programme
Lead Brand Strategist
Ancient + Brave —Lewes
- Full-time
- Analytics
- Employee assistance programme
- Employee discount
Category Marketing
Capital Hair and Beauty —Brighton
- Full-time
- Marketing
- Analysis skills
- In-person
- Store discount
- Annual leave
Quick apply
12d
Loyalty & Retention Manager
Masons Meats Limited —Crowborough
- Full-time
- Hybrid work
- Analytics
- Annual leave
Quick apply
TikTok LIVE Presenter & Content Lead
Cheeky Baby Products Ltd —Newhaven
- £14.10 an hour
- Weekend availability
- Hybrid work
- Social media management
- English
- Free parking
- Store discount
Quick apply

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Head of Commercial

Littlewood
Battle

Quick apply

Job details

Permanent
£90,000 - £110,000 a year

Qualifications

Contract management
Customer relationship building
Operations management
Stakeholder collaboration
NEC contracts
Client engagement
Team leadership
Procurement
Stakeholder liaison
Environmental compliance
Client relationship development
Change management
Profit & loss
Compliance management
Continuous improvement
Risk management
Contracts
Change leadership
Budgeting
Multidisciplinary collaboration
Negotiated procurement
Leadership
Contract administration
Negotiation
Corporate regulatory compliance oversight

Full job description

Description

As Head of Commercial in you will be a key member of the Leadership Team, driving business growth and operational excellence. You will lead a high-performing team and focus on commercial strategy, margin improvement, and building strong client and stakeholder relationships. With a deep understanding of the utilities collaborating with the Contract Director, supply chain, and customers to deliver high standards of service.

Key Responsibilities

Contract Procurement & Negotiation: Oversee procurement with contract stakeholders, ensuring alignment with commercial goals, especially with Local Delivery Partners (LDPs).
Contract Performance Monitoring: Track contract performance against KPIs, ensuring financial and operational targets are met.
Stakeholder & Supply Chain Collaboration: Foster collaboration to improve performance and customer satisfaction.
Leadership & Direction: Guide and support contract-wide staff, ensuring alignment with business objectives.
Budget & Risk Management: Manage internal and client budgets, and proactively address contractual risks.
Operational Process Improvement: Continuously refine processes to enhance contract performance and profitability.
Subcontractor Management: Maintain strong relationships with subcontractors and LDPs, ensuring compliance.
Governance & Compliance: Ensure adherence to regulatory frameworks, including safety and environmental standards.

Experience and Qualifications

Behavioural Competencies

Client-Centric Focus: Strengthen client relationships while maintaining commercial conditions.
Communication & Negotiation: Strong interpersonal and negotiation skills to achieve business outcomes.
Leadership & Accountability: Lead by example, ensuring ownership of commercial outcomes.
Problem Solving: Develop data-driven, practical solutions to challenges.
Adaptability & Change Management: Embrace and guide teams through change.
Innovation & Continuous Improvement: Cultivate a culture of innovation and performance enhancement.
Strategic Thinking: Set clear, measurable goals aligned with broader business and client objectives.

Key Experience

Subcontractor & Team Leadership: Proven management of subcontractors and multidisciplinary teams.
High-Volume Contract Management: Experience with large-scale contracts, ensuring financial and operational efficiency.
Financial & Contractual Oversight: Skilled in cost value reconciliations, profit and loss management, and risk mitigation.
Stakeholder Relationship Development: Strong track record in managing senior relationships.
Performance Improvement: Ability to identify and address operational and process gaps.

Technical Competencies

RICS Qualification: Desirable but not essential.
NEC4 Contract Experience: Essential.

This role offers an exciting opportunity for a commercially driven leader to drive growth, innovation, and performance.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Littlewood

At Littlewood Group we are a leading force in the UK's security, fencing, and barrier industry, recognised for designing, building, and installing some of the largest and most intricate projects across the country. From initial design and consultation to the final installation, we offer tailored services including planning, engineering, bespoke designs, and ongoing support. Our team works hand-in-hand with clients to ensure the highest standards of safety, reliability, and operational efficiency throughout the entire process.

Whether in the field or behind the scenes, our team plays a key role in executing complex security projects that protect people and property. We pride ourselves on fostering a dynamic and collaborative work environment where professional development, teamwork, and job satisfaction are paramount. If you're looking for a rewarding career with real impact, Littlewood is the place for you.

Quick apply

Refine Your Search

head of customer experience jobs in darwell hole

Head of Commercial

Events Supervisor Full Time

Facilities Service Desk Team leader (Maternity Cover) Full time

Customer Relationship Manager

Global Head of Supply Chain

Head of Global Procurement

Brand Manager

AIGL Team Leader

Head of Credit Hire

Training Officer

Head of New Business

Events Assistant

New Car Sales Manager

Assistant Branch Manager

Customer Service Supervisor

Receptionist

Lead Brand Strategist

Category Marketing

Loyalty & Retention Manager

TikTok LIVE Presenter & Content Lead

I want to receive the latest job alerts for head of customer experience in darwell hole

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