Customer experience coordinator Work, Jobs in Derby, Eng (with Salaries)

Operations Coordinator
Countrywide Grass Machinery —West Hallam
- £27,000 - £30,000 a year
- Full-time
- Administrative experience
- Accounting
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Operations & Procurement Coordinator
concept one source solution ltd —Belper
- £30,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Flexitime
Quick apply
11d
Customer Service Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
1d
Warehouse Coordinator
CEVALogistics —Derby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
3h
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Materials and Logistics Coordinator (6 month fixed term contract)
M Group —Derby
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Sales & Marketing Coordinator
Your IT Department Ltd —Nottingham
- £14,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
8d
Customer Sales & Commercial Co-ordinator
Davanco Designs —Ashbourne
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
9d
Client Services Coordinator
Infoshare+ Ltd —Nottingham
- £26,300 a year
- Full-time
- Remote
- Customer service
- Salesforce
- Microsoft Office
- Annual leave
- Work from home
Quick apply
14d
Clinic Coordinator
Therapie Clinic —Derby
- £12.85 - £14.50 an hour
- Customer service
- Analysis skills
- Communication skills
- Paid training
- Annual leave
6d
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Final Mile Delivery Coordinator
HelloFresh —Derby
- Day shift
- Data analysis skills
- SQL
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
Sales Operations and Performance Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Management
- Sales
- Leadership
- Free parking
- Annual leave
Quick apply
12d
Streetworks Coordinator
Network Plus —Derby
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Healthcare Coordinator
Lloyds Clinical —Spondon
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Business Administrator & Customer Coordinator
Weatherseal Windows LTD —Leicester
- £16 - £22 an hour
- Part-time
- Hybrid work
- Administrative experience
- Organisational skills
- Typing
- Free parking
- Work from home
Quick apply
8d
Reservations Coordinator
Delta Hotels by Marriott Breadsall Priory —Morley
- Full-time
- Hotel
- Communication skills
- Hotel experience
- Employee discount
Quick apply
1d

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customer experience coordinator jobs near derby, eng

Operations Coordinator

Countrywide Grass Machinery
West Hallam

Quick apply

Job details

Full-time
£27,000 - £30,000 a year
6 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Administrative experience
Accounting
Organisational skills
Payroll
IT
Communication skills

Full job description

About Us

We are an established and growing ground care equipment dealership, specialising in the hire, purchase, sale, servicing, and repair of ground care machinery and related equipment.

As part of our continued growth, we are looking to appoint a highly organised and proactive technical Business Operations Coordinator to support the day-to-day running of our service and workshop operations.

This is an important role within the business, acting as a key point of contact for customers and helping to ensure that enquiries, bookings, engineer schedules, and service jobs are managed efficiently and professionally.

The Role

This role will be in person and based at our depot located in Stanley Common and the working hours will be 7.30am - 4.30pm

The successful candidate will be responsible for handling customer enquiries, booking services and repair jobs, maintaining accurate job records, and ensuring that workshop and engineer schedules are managed effectively.

You will work closely with customers, mechanics, suppliers, and management to help coordinate the servicing, repair, hire, purchase, and sale of ground care equipment.

A key part of the role will involve using Mechanic Desk, our workshop and job management software, to create and update job cards, manage bookings, track repair progress, and support the smooth running of daily operations.

This is a busy and varied position requiring excellent communication skills, strong attention to detail, and the ability to prioritise tasks in a fast-paced environment.

Key Responsibilities

Respond to customer enquiries by telephone, email, and in person in a professional manner
Book in service, repair, and maintenance jobs accurately and efficiently
Manage and update job cards using Mechanic Desk
Plan and coordinate mechanics’ schedules and daily workload
Ensure workshop diaries and job schedules are maintained effectively
Communicate with customers regarding bookings, equipment updates, repair progress, and completion times
Support the coordination of equipment hire, sales, purchases, servicing, and repairs
Liaise with mechanics, engineers, suppliers, and management to ensure jobs progress smoothly
Stock take
Order parts for ongoing service and repair jobs where required
Maintain accurate internal records and update relevant systems
Prepare operational updates and reports for management
Support the smooth workflow of the workshop and service department
Assist with general office, administrative, and operational duties

Requirements Essential:

Strong organisational and administrative skills
Excellent communication skills and a professional telephone manner
Ability to manage customer enquiries confidently and professionally
Good IT skills and the ability to learn new systems
Strong attention to detail when booking jobs and updating records
Ability to multitask and prioritise work in a busy environment
Reliable, proactive, and able to work independently as well as part of a team

Preferred

Experience within ground care equipment, plant machinery , tool hire, agricultural machinery, machinery sales, or a service/workshop environment
Experience coordinating engineers, mechanics, or workshop schedules
Previous experience using Mechanic Desk or similar job management/workshop software
Knowledge of parts ordering, service processes, or equipment repairs
Experience dealing with customer bookings and service enquiries

What We Offer

Stable, long-term employment opportunity
A friendly and supportive working environment
A varied and hands-on role within a growing machinery business
Opportunity to develop within the company
Involvement in a business covering equipment hire, sales, purchasing, servicing, and repairs

Summary

This role would suit someone who is highly organised, confident dealing with customers, and capable of keeping schedules, bookings, and workshop operations running smoothly. Experience in the machinery, ground care, hire, or service industry would be beneficial, but strong administrative ability and a proactive approach are essential.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in derby, eng

Operations Coordinator

Customer Service Coordinator (Sales Administrator)

Referrals Coordinator

Operations & Procurement Coordinator

Customer Service Coordinator

Warehouse Coordinator

IT Coordinator

Talent Coordinator - 12m FTC

Materials and Logistics Coordinator (6 month fixed term contract)

Sales & Marketing Coordinator

Customer Sales & Commercial Co-ordinator

Client Services Coordinator

Clinic Coordinator

Ocean Imports Coordinator

Final Mile Delivery Coordinator

Sales Operations and Performance Manager

Streetworks Coordinator

Healthcare Coordinator

Business Administrator & Customer Coordinator

Reservations Coordinator

I want to receive the latest job alerts for customer experience coordinator in derby, eng

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