Job Ref: GAL1039
Branch: Roe Valley Resort
Location: Roe Valley Resort , Londonderry
Salary/Benefits: £12.71 - £16.21 - PAYSCALE, Benefits including dine for free in our restaurants, use of our spas, private health insurance and more
Contract type: Permanent
Hours: Full Time
Shift pattern: Full-time and will be 8-hour varied shifts, based on 5 days out of 7, including weekend work
Posted date: 17/08/2026
Closing date: 28/08/2026
REPORTING TO: Head of Pool Plant
HOURS: This position is full-time and will be 8-hour varied shifts, based on 5 days out of 7, including weekend work.
LOCATION: Roe Valley Resort
SALARY: £12.71 per hour starting
About the role:
Ensuring the Health Safety of our guests is paramount therefore as Pool Plant Assistant you must ensure all areas of the Spa are clean and safe for both staff and guests and also carrying out poolside rescue. Being able to work well communicate within a team environment as well as using your initiative is essential. Full training will be provided.
If you think you have what it takes then we would love to hear from you!
The Position:
Main duties will include but are not limited to;
- Monitoring and performing pool water chemical balance readings as part of the daily operation as required.
- Carrying out daily, weekly and monthly maintenance of plant room including; injectors, pump rotation, cleaning probes, and backwash of filters.
- Liaising with Spa Operations Manager to ensure that the hygiene, health, and safety of changing rooms and guest areas are maintained at all times.
- Monitoring floors of the Spa and changing areas to ensure they are free of excess water.
- Cleaning poolside and pool surroundings including all poolside skimmers.
- Cleaning all areas of the pool complex including plant rooms and pool storage areas, ensuring they are clean, tidy, and well organised.
- Carrying out assessments of any damaged equipment, showers, fixtures, and fittings and where possible carry out repairs or report the need for repairs through the relevant spa procedure.
- Monitoring response times of repairs to ensure minimal disruption to service provision.
- Carrying out various routine checks as part of the Health Safety management of the facility.
- Liaising with the respective Spa Operations Manager to ensure effective communication in relation to repairs and maintenance.
- Work in accordance with all spa and hotel risk assessments and their guidelines, such as working at height standard and subsequent risk assessment.
- Working within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.
- Working with the team and help other departments so that a smooth, efficient working environment is achieved.
- Complying with all company and statutory regulations and policies.
- Undertaking any further duties which may from time to time be required and are commensurate with the responsibilities of the post.
- Occasional cover of childrens activities and maintenance may be required
Pool Side Rescue Duties:
- Actively monitor pool area for potential safety hazards.
- Perform water rescues, first aid, and CPR when necessary.
- Enforce pool rules and regulations to ensure a safe and enjoyable environment for all guests.
- Provide exceptional customer service and respond to guest enquiries.
- Maintain poolside equipment, including rescue tools and first aid kits.
- Perform regular water safety checks to ensure cleanliness and safety.
- Assist in emergency situations and communicate effectively with team members.
The Person:
Essential criteria;
- The ability to work effectively in a small team or alone, recognising the necessity to follow strict protocol during lone working procedure.
- The ability to demonstrate your initiative and have a proactive can-do attitude.
- Good interpersonal and communication skills.
- Proven track record of working within a fast-paced environment.
- Have a flexible work approach and be available to work both early and late shifts, as well as weekends.
Desirable;
- Previous maintenance plumbing experience
- Experience working in a spa environment or similar facility dealing with pools and or pool maintenance.
Perks of the job!!
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contact [email protected]
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Join Our Team at Roe Valley Resort
Set amidst the stunning Roe Valley Country Park in Limavady, County Derry-Londonderry, our resort is more than just a destination—it’s a vibrant workplace where hospitality meets excellence. Overlooking our own 18-hole golf course, we offer guests unforgettable experiences, and we need passionate individuals to help make that happen.
As part of our team, you’ll contribute to creating family getaways, golfing breaks, and romantic escapes. Our facilities include a family pool, jacuzzi, sauna, steam room, and an adventure playground, as well as an arcade and helter skelter. We even offer unique experiences like inflatable jet skis and mini 4x4 driving for kids. Every day brings opportunities to delight guests and make lasting memories.
We have 118 guestrooms and three dog-friendly residences, plus two fantastic dining venues: the Coach House and Fratelli, our Italian restaurant where kids build their own pizzas. Whether you’re greeting guests at reception, preparing delicious meals, or ensuring our leisure facilities run smoothly, your role will be key to delivering exceptional service.
Working here means joining a supportive team that values creativity, professionalism, and growth. You’ll enjoy a dynamic environment with opportunities to learn new skills, advance your career, and be part of a resort that locals and visitors love. If you’re enthusiastic, customer-focused, and ready to make a difference, we’d love to hear from you.
Why Work With Us?
- Be part of a renowned resort in a beautiful location.
- Enjoy a variety of roles across hospitality, leisure, and guest services.
- Access training and development opportunities.
- Join a team that takes pride in creating unforgettable experiences.
Start your journey with us today—help us welcome guests and create memories that last a lifetime!
