Client services occupations Work, Jobs in Didcot, Oxf (with Salaries)

Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
International Service Co-ordinator
Outsource International Ltd —Newbury
- Up to £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Sick pay
Quick apply
11d
Customer Service Representative (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
Trust Services Partner
NHSProfessionals —Reading
- £26,000 a year
- Monday to Friday
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Executive
Ebury —High Wycombe
- CRM software
- Financial services
- Communication skills
Quick apply
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
9d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
12d
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Support Administrator
ASSA ABLOY —Reading
- Microsoft Word
- Computer literacy
- Hotel
- Annual leave
9d
Service Delivery Coordinator
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Store discount
Quick apply
8d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Customer Success Executive
Carwow —Winnersh
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Customer Service Representative
CSafe Global —Long Crendon
- Full-time
- English
- Travel
- IT
Quick apply
12d
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
9d

I want to receive the latest job alerts for client services occupations in didcot, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Library Services Co- Ordinator

EBSCO -
Didcot

Apply Now

Job details

Full-time

Qualifications

CRM software
Technical troubleshooting
Microsoft Outlook
Stakeholder collaboration
Computer literacy
Stakeholder liaison
Library, archives or museum experience
Internal department liaison
Microsoft Office Suite
Technical support
Numeracy
Maths
Continuous improvement
Organisational skills
Project schedule tracking
Kaizen
Customer support
Customer interaction
Communication skills
Project progress tracking
Progress tracking

Full job description

Your Opportunity:

We're looking for a highly organised and proactive Library Services Co-Ordinator to join our Operations team in Didcot. This is an exciting opportunity to play a key role in supporting our Library Technical Services (LTS) and Warehouse teams, ensuring the successful implementation of library value-added services for customers.

As the central point of coordination between customers and internal teams, you'll manage processes, support projects, troubleshoot issues, and help deliver an outstanding customer experience. If you enjoy working in a fast-paced environment where no two days are the same, have excellent attention to detail, and thrive on solving problems, we'd love to hear from you.

What You'll Do:

Coordinate the implementation and ongoing management of library value-added services for customers.
Provide administrative support to the Library Technical Services team, including maintaining CRM records, customer accounts, project documentation, and status trackers.
Act as a key point of contact for customers during onboarding, providing regular updates and coordinating implementation activities.
Manage project trackers to ensure progress is visible across teams and deadlines are met.
Handle email communications between departments, ensuring key updates and priorities are shared effectively.
Collaborate with Warehouse, Technical and Cataloguing teams to identify, resolve and prevent customer issues.
Troubleshoot print and digital acquisition queries, cataloguing records, and book processing requirements.
Work closely with customers to understand their workflows and technical requirements, identifying solutions where system limitations exist.
Support the maintenance and development of Library Technical Service specifications and workflows.
Contribute to continuous improvement initiatives and undertake additional projects to support operational objectives.

About You:

You'll be an organised, detail-oriented individual with excellent communication skills and a passion for delivering exceptional service. You enjoy working collaboratively, can manage multiple priorities, and are comfortable learning new systems and processes.

You'll also bring:

Excellent written and verbal communication skills.
Strong organisational skills with the ability to prioritise workload and meet deadlines.
High levels of accuracy and attention to detail.
Good analytical and problem-solving abilities.
Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
Experience using CRM and order management systems.
A proactive approach, taking ownership of tasks and seeking opportunities to improve processes.
The ability to adapt quickly in a changing, fast-paced environment.
Basic literacy and numeracy skills.

Desirable:

Previous experience within an academic library, publishing or library services environment.
An understanding of library workflows, cataloguing, acquisitions or book processing.

Apply Now

Refine Your Search

client services occupations jobs in didcot, oxf

Library Services Co- Ordinator

Customer Service Advisor 4-6 month FTC

Customer Service Advisor

Customer Success Specialist

Customer Service Advisor 4-6 month FTC

International Service Co-ordinator

Customer Service Representative (CSR)

Trust Services Partner

Client Services Executive

Resident Liaison Officer

Client Services Assistant

Customer Success Manager

Customer Service Representative

Corporate Account Manager

Customer Support Administrator

Service Delivery Coordinator

Senior Customer Success Manager

Customer Success Executive

Customer Service Representative

Service Helpdesk Coordinator

I want to receive the latest job alerts for client services occupations in didcot, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected