Handler Work, Jobs in Droitwich, Wor (with Salaries)

Claims (Customer Support) Handler
Rapid Relocate —Droitwich
- £27,768 - £29,432 a year
- Full-time
- Microsoft Word
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
3d
OCC (Operations & Communications Centre ) Contact Handler
West Mercia Police —Hindlip
- £23,395 - £31,337 a year
- Part-time
- Annual leave
- Employee assistance programme
Trainee Paralegal
Broadgate legal —Stourport-on-Severn
- £25,000 - £30,437 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- No experience needed
Quick apply
10d
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Research Technician (Animal Livestock)
Drayton Animal Health —Stratford-upon-Avon
- £25,227 a year
- Overtime
- Maintenance
- Research
- No degree
- Sick pay
Quick apply
8d
Claims Administrator
Broadgate legal —Kidderminster
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Customer service
- No experience needed
- Flexitime
Quick apply
14d
Administrator
Davies —Birmingham
- Part-time
- Microsoft Word
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Complaint Handler
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Communication skills
Trainee Solicitor
Broadgate legal —Stourport-on-Severn
- £25,000 - £30,437 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- No experience needed
Quick apply
10d
File Handler - Military Deafness
Keoghs —Birmingham
- Full-time
- Writing skills
- Communication skills
- Negotiation
- Employee discount
Quick apply
Team Leader
Gallagher —Brierley Hill
- £45,000 a year
- Full-time
- Customer service
- Team management
- Mentoring
Quick apply
Credit Hire Recovery Handler
1010 Solutions —Birmingham
- £25,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
12d
Desk Investigator - Counter Fraud
AmTrust International —Bishops Cleeve
- £38,000 - £43,781 a year
- Full-time
- Databases
- Travel
- Communication skills
- Employee assistance programme
- Gym membership
Lead File Handler - Military Disease
Keoghs —Birmingham
- Full-time
- Hybrid work
- Computer literacy
- Writing skills
- Team management
- Employee discount
Quick apply
Noise Induced Hearing Loss - File Handler
Keoghs —Birmingham
- Full-time
- Hybrid work
- Writing skills
- Research
- Employee discount
Quick apply
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
Receptionist/Administrative Assistant/Customer Service/Sales Adviser
Xclusive Motor Services —Birmingham
- From £12.71 an hour
- Full-time
- Computer literacy
- Accounting
- Data entry
- Free parking
Quick apply
13d
Warehouse Operative
Kingswood Corporation —Dudley
- £13.52 an hour
- Full-time
- Computer literacy
- Forklift
- Driving
- Free parking
- Referral programme
Quick apply
3d
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount

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Claims (Customer Support) Handler

Rapid Relocate -
Droitwich

Quick apply

Job details

Full-time
£27,768 - £29,432 a year
3 days ago

Benefits

Company pension
Company events
Private medical insurance
Employee discount
Referral programme

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Filing
Customer support
Customer interaction

Full job description

Our claim handlers are the voice of our business, supporting customers when they need us most.
You’ll play a key role in delivering a responsive, empathetic service and helping people through what can often be stressful situations.

About the Role

This is a fast-paced and varied role where no two days are the same. You’ll manage your own caseload while responding to enquiries via phone and email, balancing multiple priorities throughout your day.
You’ll be part of a supportive team that works collaboratively to deliver excellent customer experiences.

As our service supports customers during unexpected events (such as fires or burst pipes), you’ll also take part in an out-of-hours emergency rota, with additional pay.

Working Hours

37.5 working hours per week, with an additional paid 30-minute break each day
Rota across:
Monday-Friday 8.30am to 7pm, Saturday 10am to 4pm (typically one per month, with a full day off in lieu)

We’re looking for people who:

Are customer-focused, empathetic and professional
Stay calm and organised under pressure
Can manage competing priorities and work accurately
Communicate clearly and build strong relationships
Are confident using IT systemsCustomer service experience, combined with a genuine passion for delivering exceptional service, is essential.
We also value a positive, can–do attitude and a willingness to learn.

Key Accountabilities / Activities:

Play a vital role in the team, assisting colleagues and the Team Leader as requested
Co-operate and communicate with colleagues and management in a professional way, demonstrating effective teamwork and expected standards of behaviour
Assist with all new and existing instructions for emergency and alternative accommodation
Ensure daily activities are completed in the set timeframes as set down by Team Leader: First calls, Boards: Tonights/Arrivals/Departures
Review and update your Weekly Board daily
Regularly review @help inbox and team folder, colour coding and allocating/filing emails accordingly for self and team to action within SLAs
Focused on the efficiency of the AA service: the right solution offered at the right time within SLAs. Getting it right first time
Support with our out of hours emergency service

What We Offer

In return, you’ll enjoy a supportive, rewarding, and fun place to work, with great perks and opportunities to grow:

Paid breaks
A fun & professional workplace culture
Competitive pay & company bonus scheme
Hero of the Month recognition for those who go above and beyond
Ongoing training & career development
Monthly incentives
Healthcare cashback scheme*
Exclusive employee discounts through HotelshopUK & Great Little Breaks*
Parties & social events
Flexible working options*
Opportunities to give back to the local community

(*Qualifying period applies)

If you’re passionate about helping others, love providing great customer service, and want a career where every day makes a difference — we’d love to hear from you.

CLOSING DATE FOR ALL APPLICATIONS - Friday 4th September 2026.
Please note in an event of a high number of applications, we reserve the right to close the applications deadline sooner than advertised.
Failure to complete all screening questions and provide the required evidence will result in your application not being considered for the next stage of the recruitment process.
If you have not heard from us by Friday 11th September 2026, please assume that your application has not been successful on this occasion. We thank you for your interest in the role and wish you every success in your future career.

Job Type: Full-time

Pay: £27,768.00-£29,432.00 per year

Benefits:

Company events
Company pension
Employee discount
Private medical insurance
Referral programme

Application question(s):

This is an office based role in Droitwich Spa, Worcestershire and is not a remote position. Can you reliably travel to the offices for all shifts?
Are you able to work the required opening hours, on a rota basis, including Saturdays?
Can you participate in the Out of Hours emergency rota?
Have you previously handled customer enquiries via both phone and email?

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

handler jobs in droitwich, wor

Claims (Customer Support) Handler

OCC (Operations & Communications Centre ) Contact Handler

Trainee Paralegal

Contact Centre Call Handler

Airport Station Manager

Research Technician (Animal Livestock)

Claims Administrator

Administrator

Complaint Handler

Trainee Solicitor

File Handler - Military Deafness

Team Leader

Credit Hire Recovery Handler

Desk Investigator - Counter Fraud

Lead File Handler - Military Disease

Noise Induced Hearing Loss - File Handler

UK - Day Operations Team Leader, Walsall

Receptionist/Administrative Assistant/Customer Service/Sales Adviser

Warehouse Operative

Customer Claims Specialist

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