Implementation specialist Work, Jobs in Dronfield, Dby (with Salaries)

Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Timetable Support Specialist
Tes Global —Sheffield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Analysis skills
- Bachelor's degree
Quick apply
Shopify Developer & Digital Marketing Executive
Saturn Machine Knives Ltd —Sheffield
- £28,000 - £33,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- JavaScript
- Free parking
Quick apply
Software Developer
Magnavale Ltd —Chesterfield
- £24,000 - £48,000 a year
- Full-time
- Databases
- Software development
- In-person
Quick apply
3d
Digital Information Manager
Equans —Wath upon Dearne
- Full-time
- Organisational skills
- Contracts
- Training & development
- Annual leave
- Employee assistance programme
Manager Administration Consulting
Brightwell —Chesterfield
- Microsoft Excel
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Research Funding Development Manager
University of Sheffield —Sheffield
- £38,784 - £51,753 a year
- Full-time
- Hybrid work
- No degree
- School
- Annual leave
- Employee discount
Clinical Administrative Assistant
Wake Smith Solicitors —Sheffield
- Microsoft Outlook
- Administrative experience
- Data entry
Senior ERP Support Analyst
Quanex —Denby
- Full-time
- ERP systems
- Continuous improvement
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Desktop Support Technician
Arnold Magnetic Technologies —Wales Bar
- £30,000 - £34,500 a year
- Weekend availability
- Travel
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
4d
Research Funding Development Manager (Cancer Research)
University of Sheffield —Sheffield
- £38,784 - £47,389 a year
- Full-time
- Hybrid work
- University
- No degree
- School
- Annual leave
- Employee discount
Lead Process Excellence Specialist
Fragomen —Sheffield
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- AI
- Annual leave
- Employee assistance programme
5d
Head of Data Management and Insight
Social Work England —Sheffield
- £63,526 - £65,924 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Annual leave
- Life insurance
Technical Specialist II - Cell Culture
Charles River Laboratories —High Peak
- £26,000 - £36,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
5d
Implementation Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- Hybrid work
- ERP systems
- Conflict management
- Organisational skills
Quick apply
Learner Support Compliance & Standards Lead
The Sheffield College —Sheffield
- £41,561 - £48,529 a year
- Full-time
- Management
- Training & development
- School
- Free parking
- Annual leave
2d
Implementation Consultant
KERRIDGE COMMERCIAL SYSTEMS CORP —Barnsley
- Full-time
- Hybrid work
- ERP systems
- Conflict management
- Organisational skills
Quick apply
Integrated Working Officer x 2 Posts
Rotherham Metropolitan Borough Council —Rotherham
- £28,598 - £31,022 a year
- Full-time
- Experience working with children
- School
Business Systems Project Manager
Derbyshire Fire & Rescue —Ripley
- £47,181 - £52,413 a year
- Full-time
- Travel
- Annual leave
- Employee discount
11d
Exams Manager
Vision West Nottinghamshire College —Mansfield
- £31,263 - £35,190 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
10d

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implementation specialist jobs near dronfield, dby

Complex Product Support Associate

Tes Global -
Sheffield

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
Stakeholder collaboration
Client engagement
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills
Pre-sales
Help desk

Full job description

Job Title: Complex Product Support Associate (Pensions)
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.
Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?
Technical Troubleshooting
A successful candidate will demonstrate strong problem-solving skills and the ability to investigate, diagnose and resolve product or user issues efficiently. They will be comfortable working with support tools, following logical troubleshooting processes and escalating issues with clear, actionable information when required.
Solution Engineering & Implementation Guidance
A successful candidate will demonstrate the ability to support customers through product configuration, onboarding and implementation activities. They will be confident guiding users on best practice and helping customers maximise value from the product.
Knowledge Management & Product Influence
A successful candidate will demonstrate a proactive approach to knowledge sharing and continuous improvement. They will be able to clearly document solutions, identify recurring customer challenges and contribute ideas that improve product adoption and the overall customer experience.
Communication & Commercial Awareness
A successful candidate will demonstrate excellent communication skills, with the ability to translate technical concepts into clear, customer-friendly language. They will build trust with customers by managing expectations effectively and delivering a positive support experience.
Cross-Functional Working
A successful candidate will demonstrate the ability to collaborate effectively with colleagues across Customer Success, Product and Technology teams. They will confidently communicate customer feedback, identify recurring issues and contribute to solutions that improve both product performance and customer outcomes.
Revenue & Growth
A successful candidate will understand the important role product support plays in customer satisfaction, retention and long-term success. They will be confident using their product expertise to support customer conversations, strengthen customer confidence and help customers realise maximum value from our solutions.

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

implementation specialist jobs in dronfield, dby

Complex Product Support Associate

Timetable Support Specialist

Shopify Developer & Digital Marketing Executive

Software Developer

Digital Information Manager

Manager Administration Consulting

Research Funding Development Manager

Clinical Administrative Assistant

Senior ERP Support Analyst

Desktop Support Technician

Research Funding Development Manager (Cancer Research)

Lead Process Excellence Specialist

Head of Data Management and Insight

Technical Specialist II - Cell Culture

Implementation Manager

Learner Support Compliance & Standards Lead

Implementation Consultant

Integrated Working Officer x 2 Posts

Business Systems Project Manager

Exams Manager

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