Knowledge management specialist Work, Jobs in Drumchapel, Glg (with Salaries)

Team Leader - Admissions Department
Abbeycare Scotland —Inchinnan
- £34,000 - £35,000 a year
- Weekend availability
- CRM software
- Supervising experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
14d
Knowledge & Expertise Service Management Coordinator EMEA
Ashurst LLP —Glasgow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Community Services Officer
Gogo Inbox Community and Resource Services —Airdrie
- £36,000 - £40,000 a year
- Full-time
- Microsoft Word
- Conflict management
- In-person
Quick apply
12d
Training Specialist for Paisley
Thermo Fisher Scientific —Paisley
- Full-time
- No experience needed
- Microsoft Office
- Project management
14d
Senior Planning & Environmental Consultant
Cogeo Planning & Environmental Services Ltd —Glasgow
- £30,000 - £50,000 a year
- Part-time
- Data analysis skills
- Project management
- Budgeting
- Free parking
Quick apply
Customer Experience Specialist II
Thermo Fisher Scientific —Paisley
- Full-time
- Mentoring
- Communication skills
4d
Marketing Executive
Ross Harper Group —Glasgow
- £28,000 a year
- Full-time
- Social media management
- Driving
- In-person
Quick apply
14d
Employee Relations Specialist
Babcock International —Helensburgh
- £34,502 - £44,852 a year
- Full-time
- Hybrid work
- Continuous improvement
- Conflict management
- Annual leave
5d
Executive Assistant
Coughtrie International —Glasgow
- £35,000 - £40,000 a year
- Full-time
- Sales
- Travel
- Human resources
- Annual leave
Quick apply
Information Management Specialist
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
8d
Client Experience Specialist
Go Swag —Glasgow
- £25,000 a year
- Hybrid work
- CRM software
- Communication skills
Volunteer Recruitment
DMO Olabamiji Solicitors —Glasgow
- Master's degree
- In-person
- Communication skills
Quick apply
7d
Digital Publishing & Community Coordinator
Kent —Glasgow
- Part-time
- Organisational skills
- Computer skills
- Communication skills
1d
Regional Facilities Assistant
StepChange —Glasgow
- £28,500 a year
- Full-time
- Computer literacy
- Travel
- Communication skills
Quick apply
Governance Support Manager
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
13d
Estates Manager - Estates & Facilities
NHS Scotland —Greenock
- £52,845 - £61,466 a year
- Full-time
- Hospital
- Annual leave
- Employee assistance programme
12d
Therapist
Abbeycare Scotland —Erskine
- £36,920 a year
- Overtime
- Writing skills
- Organisational skills
- In-person
Quick apply
2d
Legal Operations Coordinator
Building Materials Procurement Specialist —Glasgow
- £3,500 a month
- Full-time
- Microsoft Word
- Administrative experience
- Contracts
Quick apply
11d
Housing Condition Manager (Damp & Mould) (Permanent)(Full Time)
Renfrewshire Council —Paisley
- £56,483 - £59,914 a year
- Analysis skills
- Team management
- Budgeting
8d
Business Development Executive
SGS —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Salesforce
- Business development
- Annual leave
Quick apply
12d

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Team Leader - Admissions Department

Abbeycare Scotland -
Inchinnan

Quick apply

Job details

Permanent | Full-time
£34,000 - £35,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Level 3 in Health & Social Care
Record keeping
Driving Licence
Report writing
Team leadership
Stakeholder liaison
Case management software
Supervising experience
Quality assurance
Partnership building
Care Quality Commission compliance oversight
NVQ
Risk assessment
Care Quality Commission standards
Data collection
Leadership
Communication skills
Team management in senior healthcare role
Rota coordination

Full job description

Location: Abbeycare Scotland, India of Inchinnan, Renfrewshire

Reports To: Admissions Manager

Salary: £34,000.00 – £35,000.00 per annum

Hours: Full-time (40 hours/week), Monday to Friday (occasional weekend or evening work may be required)

Closing date: 31 August 26

A Driving License is required for this role.

Job Summary

As the Admissions Team Leader at Abbeycare, you will oversee and coordinate all aspects of the client admissions process. You will lead a team responsible for ensuring timely, compassionate, and compliant onboarding of clients seeking treatment for substance use disorders. Your role is central to supporting individuals and families at a critical point in their recovery journey and ensuring the clinic maintains high standards of accessibility, efficiency, and professionalism.

Key Responsibilities

Team Leadership & Supervision:

- Provide daily leadership, supervision, and support to the admissions team.

- Manage rotas, workloads, and performance appraisals.

- Ensure staff are well-trained in safeguarding, confidentiality, and trauma-informed care.

- Lead the admission coordinators to achieve admission targets and develops relationships with key colleagues to drive admissions numbers.

Admissions Coordination:

- Oversee the entire admissions process, from initial enquiry to intake.

- Promote and monitor attendance and engagement in pre-rehab interventions.

- Ensure timely and accurate completion of assessments, risk evaluations, and referral paperwork.

- Liaise with clinical staff to determine placement suitability based on assessment outcomes.

- Knowledge of the Abbeycare approach to recovery promoting abstinence utilising the 12 step and CBT models.

- Ensure that client protocols are followed for client extensions and CTI packages.

- Coordinates, schedules, and conducts tours of clinic facilities and rooms.

Client & Family Liaison:

- Support individuals and families during the pre-admission phase with sensitivity and professionalism.

- Refer families to specialist Abbeycare family practitioners.

- Provide accurate information about the programme, eligibility criteria, and funding options (including NHS, private, or third-party referrals).

Compliance & Quality Assurance:

- Ensure all admissions processes comply with Care Quality Commission (CQC) and Care Inspectorate (CI) standards, GDPR, and internal policies.

- Monitor KPIs, waiting lists, conversion rates, and data accuracy in client management systems for internal and external use.

Stakeholder reports:

Monthly admission team reports to be presented to Admission and Development manager.

Overall data collection reports from portal to be presented as and when required to Abbeycare services.

Scotland excel framework data collection report to be presented quarterly to Admission & Development manager for ratification prior to submitting to Scottish Government.

Public Health Scotland (PHS) Data collection report to be sent to Admission & Development Manager for ratification prior to submitting to PHS.

Partnership Working:

- Build strong working relationships with external agencies including NHS services, local authorities, and referring practitioners.

- Represent the clinic at external forums or admissions panels as required.

Essential Skills & Experience:

- Proven leadership or supervisory experience in a health or social care setting.

- Experience working within addiction, mental health, or social care services.

- Strong understanding of safeguarding, risk assessment, and confidentiality.

- Excellent communication and interpersonal skills, with a compassionate, non-judgemental approach.

- Ability to manage high-pressure situations and support vulnerable individuals with complex needs.

- Proficient in administrative systems and digital record-keeping (e.g., CRM, case management software).

Desirable Qualifications:

- NVQ Level 3 or above in Health and Social Care, Counselling, or a related field.

- Training in trauma-informed care or motivational interviewing.

- Understanding of the UK’s substance misuse treatment landscape, including NHS commissioning and referral pathways.

Values & Attributes:

- Empathy, integrity, and a strong commitment to client welfare and recovery.

- Organised and proactive with a solution-focused mindset.

- Leadership qualities that foster a positive, accountable team culture.

- Commitment to equity, diversity, and inclusion.

Benefits:

- Competitive salary and pension scheme

- Ongoing training and development opportunities

- Supportive working environment focused on staff wellbeing

- Opportunities for career progression within Abbeycare

Job Types: Full-time, Permanent

Pay: £34,000.00-£35,000.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

knowledge management specialist jobs in drumchapel, glg

Team Leader - Admissions Department

Knowledge & Expertise Service Management Coordinator EMEA

Community Services Officer

Training Specialist for Paisley

Senior Planning & Environmental Consultant

Customer Experience Specialist II

Marketing Executive

Employee Relations Specialist

Executive Assistant

Information Management Specialist

Client Experience Specialist

Volunteer Recruitment

Digital Publishing & Community Coordinator

Regional Facilities Assistant

Governance Support Manager

Estates Manager - Estates & Facilities

Therapist

Legal Operations Coordinator

Housing Condition Manager (Damp & Mould) (Permanent)(Full Time)

Business Development Executive

I want to receive the latest job alerts for knowledge management specialist in drumchapel, glg

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