Customer service administrator Work, Jobs in Dunfermline, Sct (with Salaries)

Customer Service Administrator
Optos —Dunfermline
- Microsoft Powerpoint
- Spanish
- Computer literacy
Sales & Lettings Administrator
Your Move Dunfermline —Dunfermline
- £26,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
1d
Office Co-ordinator
Widelinets Communications Ltd. —Cowdenbeath
- £24,000 - £40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Experienced Administrator - Customer Services
Boxergy —Newbridge
- Full-time
- Hybrid work
- Microsoft Excel
Recruitment and Admissions Administrator (Permanent)
Edinburgh College —Edinburgh
- £28,726 - £30,162 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
13d
Project Administrator (Fixed Term)
Commsworld —Newbridge
- Up to £25,000 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Enquiry Management Administrator
Edinburgh Napier University —Sighthill
- £26,093 - £31,236 a year
- Full-time
- Hybrid work
- University
- Annual leave
- Employee assistance programme
6d
Operations & Administration Support
Stirling University Innovation Park Ltd —Stirling
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
20h
Service Administrator
FMS Fire & Security Ltd —Loanhead
- Full-time
- Microsoft Office
- Organisational skills
13d
POD Administrator
Fowler Welch —Broxburn
- £25,815 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Test Centre Administrator (Edinburgh, UK) (24729)
Pearson —Edinburgh
- £13.60 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Employee discount
Medical Receptionist/Administrator
West End Medical Centre —Edinburgh
- £13 - £15 an hour
- Full-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
Quick apply
Medical Receptionist
Almond Group Practice —Kirkliston
- From £13 an hour
- Part-time
- Administrative experience
- IT
- In-person
Quick apply
Receptionist / Clerical Assistant - Adult Mental Health
NHS Scotland —Larbert
- £26,696 - £28,988 a year
- Full-time
- English
- IT
- Communication skills
12d
Administrator Deskside services
HCLTech —Perth
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
12d
Office Administrator
MAM Contracting Ltd —Crieff
- £28,500 - £33,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
- Life insurance
Quick apply
5d
Internal Sales Administrator
Momentum Warranties Ltd. —Perth
- From £24,420 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
3d
Post Office and Retail Customer Service Manager
Cumbernauld Shop —Cumbernauld
- £29,000 - £33,000 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Sick pay
Quick apply
11d
Receptionist/Administrator
Milton Surgery —Edinburgh
- From £24,784.50 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Supreme Courts Administrative Officers
Scottish Courts and Tribunals Service —Edinburgh
- From £28,782 a year
- Full-time
- Annual leave
- Employee discount
18h

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customer service administrator jobs near dunfermline, sct

Customer Service Administrator

Optos -
Dunfermline

Apply Now

Job details

Fixed term contract

Qualifications

Microsoft Powerpoint
French
Spanish
Computer literacy
English
Organisational skills
Communication skills
German

Full job description

Date: Jun 17, 2026

Location: Dunfermline, GB, KY11 8GR

Company: Optos

Customer Service Administrator
Dunfermline, Fife

ROLE SUMMARY

This growing multilingual team based in Dunfermline is responsible for supporting Optos’s Customers across the European region. The role involves day to day support for Customers and Customer Service colleagues. The team remit is to deliver a world class experience to all Optos Customers at all times. This is a multi-disciplined role and requires someone with a passion for excellence and a drive to maintain high levels of Customer Satisfaction. Exceptional organisational skills are essential.

Essential duties and responsibilities include:

Triaging of incoming emails in shared Customer Service mailboxes
Planning and scheduling of Support activities for Customers.
Creating CRM cases from Customer emails and calls
Resolve phone, email and fax enquiries from internal and external Customers
Sales order processing and shipment tracking
Back order management
Returns processing
Processing incoming and outgoing post
Preparation of reports and documents using Excel, Word and Power Point
Proactively follow up on completed repairs to ensure timely invoicing
Draft, prepare and process service agreement contracts for existing customers
Prepare monthly customer mailshot, ensuring accurate content

Minimum qualifications:

Degree level standard of education or equivalent experience
Strong organisational skills
A 2nd language in addition to English would be a benefit (German, Spanish, French)
Total commitment to providing an exceptional customer experience
Ability to work in a fast-paced environment and to be able to effectively manage multiple tasks across several business systems
Strong attention to detail
Excellent verbal and written communication skills
Computer literate - Excellent Excel, Word and Power Point skills
Good problem solving skills
Team player

Apply Now

Refine Your Search

customer service administrator jobs in dunfermline, sct

Customer Service Administrator

Sales & Lettings Administrator

Office Co-ordinator

Experienced Administrator - Customer Services

Recruitment and Admissions Administrator (Permanent)

Project Administrator (Fixed Term)

Enquiry Management Administrator

Operations & Administration Support

Service Administrator

POD Administrator

Test Centre Administrator (Edinburgh, UK) (24729)

Medical Receptionist/Administrator

Medical Receptionist

Receptionist / Clerical Assistant - Adult Mental Health

Administrator Deskside services

Office Administrator

Internal Sales Administrator

Post Office and Retail Customer Service Manager

Receptionist/Administrator

Supreme Courts Administrative Officers

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