& communication system Work, Jobs in Durham, Eng (with Salaries)

Technical and Support Officers
Durham County Council —Durham
- £30,024 - £33,699 a year
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
Lendrum Internship in Book Conservation
Durham University —Durham
- £24,479 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Employee assistance programme
7d
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Student Support Officer
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Writing skills
- University
- SharePoint
- Annual leave
- Employee assistance programme
13d
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
5h
Futures in STEM Programme Officer
Durham University —Durham
- £31,236 - £37,694 a year
- Full-time
- Computer Science
- Engineering
- Team management
- Annual leave
- Employee assistance programme
6d
Operational Support Officer
HM Courts & Tribunal Service —Durham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
4d
People Project Support Coordinator
NRG —Newcastle upon Tyne
- £30,000 a year
- Continuous improvement
- Recruiting
- Communication skills
Junior Web Developer
Mediaworks —Newcastle upon Tyne
- Full-time
- Communication skills
- Annual leave
3d
HR Operations Coordinator
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Hybrid work
- Human resources
- Communication skills
Quick apply
Research Technical Professional retraining and reskilling opportunity with a Daphne Jackson RTP Fellowship hosted by Durham University
Durham University —Durham
- Part-time
- University
- No degree
- Communication skills
11d
Admin Assistant – Finance/HR
Durham County Council —Durham
- £26,403 - £28,598 a year
- Full-time
- Oracle
- Management
- Human resources
- Annual leave
9d
Administrator
Newcastle & North Tyneside LMC and Gateshead & South Tyneside LMC —Ryton
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Databases
Quick apply
4d
People Coordinator (12 month fixed term contract)
Newcastle Building Society —Newcastle upon Tyne
- £26,513 - £31,757 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Annual leave
- Employee assistance programme
12d
HR Administrator (Reward)
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- Oracle
- Writing skills
- Administrative experience
- Annual leave
- Employee assistance programme
7d
Receptionist
Hotel Indigo Durham —Durham
- Part-time
- Bar
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
7d
Project and Operations Coordinator ( Maternity Cover Oct 26 to Mar 28)
Gilligan Engineering Services —Jarrow
- £36,000 - £38,000 a year
- Full-time
- CRM software
- Travel
- In-person
- Annual leave
Quick apply
3d
Appropriate Adult - Evening and Overnight - Durham
Child Action Northwest —Durham
- £14.97 - £20.32 an hour
- In-person
- Communication skills
- Annual leave
IT Services Assistant
EMG Solicitors —Durham
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
13d

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& communication system jobs near durham, eng

Technical and Support Officers

Durham County Council -
Durham

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Job details

Permanent | Full-time
£30,024 - £33,699 a year

Benefits

Annual leave
Company pension

Qualifications

Customer service
Stakeholder liaison
Microsoft Office Suite
Analysis skills
Quality assurance
Continuous improvement
IT support
Software testing
Management reporting
NVQ
Training & development
Communication skills
Internal quality assurance

Full job description

Do you have a passion for improving services, solving problems and making the most of technology? If so, we want to hear from you!

Were seeking two motivated and skilled Technical and Support Officers to join our fast-paced and diverse Technical and Support Team. This is an excellent opportunity to play a key role in supporting critical systems, driving service improvements, delivering specialist training and providing expert technical support across Transactional and Customer Services.

WHAT IS INVOLVED?
The Technical and Support Team delivers a wide range of specialist support functions across Assessment and Awards, Payments, Income and Support Teams, and Finance and HR Services. As a Technical and Support Officer, youll be part of a team that supports the effective delivery of essential services to both internal and external customers.

Key responsibilities include:

Testing and implementing system enhancements, upgrades and software releases.
Identifying opportunities to maximise the use of technology and improve service efficiency.
Managing and supporting key Revenues and Benefits and Financial Services systems.
Producing statistical returns, management information and performance reports.
Supporting service improvement projects and business change initiatives.
Representing the Council at Council Tax tribunals.
Carrying out quality assurance reviews and helping to drive continuous improvement.
Designing, coordinating and delivering technical and legislative training.
Developing and maintaining guidance, procedures and training materials.
Liaising with software suppliers and stakeholders to support service development.

No two days are the same, and you will have the opportunity to influence how services develop and improve in the future.

We encourage you to contact Craig Sheldon via email at [email protected] to arrange an informal discussion about the role.

WHAT WILL I NEED?
You will be educated to NVQ Level 3 or equivalent.

Relevant professional qualifications such as IRRV, training or assessor qualifications are not essential but would be advantageous.

Please note that occasional attendance at the office beyond your normal working pattern may be required to meet business needs. There may also be occasions where work is required outside of normal office hours, including evenings and weekends.

We are looking for someone who can bring:

Substantial experience within a Revenues and Benefits environment and/or a financial services support environment.
A detailed knowledge of Revenues and Benefits and/or financial legislation and practice.
Excellent ICT skills and confidence working with complex systems and Microsoft 365 apps.
Strong analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
The ability to manage conflicting priorities and deliver high-quality work to tight deadlines.
Experience of introducing new systems, processes or ways of working.
A proactive and flexible approach with a strong commitment to customer service.

Please refer to the attached Person Specification for the full criteria.

If successful, you will be required to apply for a Basic Disclosure.

INTERVIEWS
Interviews will be held week commencing 14th September 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected].

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

CONNECT WITH US
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Refine Your Search

& communication system jobs in durham, eng

Technical and Support Officers

Lendrum Internship in Book Conservation

Junior Project Coordinator

Student Support Officer

Health Advisor - 111/999 Call Taker

Futures in STEM Programme Officer

Operational Support Officer

People Project Support Coordinator

Junior Web Developer

HR Operations Coordinator

Research Technical Professional retraining and reskilling opportunity with a Daphne Jackson RTP Fellowship hosted by Durham University

Admin Assistant – Finance/HR

Administrator

People Coordinator (12 month fixed term contract)

HR Administrator (Reward)

Receptionist

Team Administrator

Project and Operations Coordinator ( Maternity Cover Oct 26 to Mar 28)

Appropriate Adult - Evening and Overnight - Durham

IT Services Assistant

I want to receive the latest job alerts for & communication system in durham, eng

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