ABOUT US
BalTraWed UK Ltd is the exclusive UK importer and distributor of Podkovan, a premium Czech lager with deep brewing heritage. We're on a mission to build Podkovan into a recognised premium beer brand across the UK - and we're at the most exciting stage of that journey, growing our customers, range and reputation fast.
We're a young, entrepreneurial company where things move quickly and every person makes a real difference. Joining us now means getting in early and helping shape how the business grows.
THE ROLE - WORKING ALONGSIDE THE MANAGING DIRECTOR
This is far more than an administration job. As Commercial Operations Coordinator, you'll work directly alongside the Managing Director - involved in almost every part of the business and trusted with real responsibility from the start. From sales and logistics to finance, suppliers, breweries and customers, you'll gain a genuine, inside view of how a growing company actually runs.
Few roles offer this much variety or this direct a view of how a business works. You'll build broad, practical experience far faster than you would in a narrow, single-function job - so if you're eager to understand business from the inside and grow quickly, this is a rare opportunity.
WHO WE'RE LOOKING FOR
This isn't a role for a career administrator looking for more of the same. It's for someone bright, adaptable and commercially curious, with a good dose of common sense, who enjoys solving problems, learning quickly and taking ownership. You're probably:
- Sharp, quick to learn and genuinely curious about how a business works
- Highly organised, with excellent attention to detail
- A natural problem-solver with plenty of common sense
- Proactive and comfortable taking ownership without waiting to be asked
- Commercially aware and interested in the bigger picture
- Trustworthy and discreet - you'll work closely with senior management and handle commercially sensitive information, so integrity is essential
- A clear, confident communicator - friendly and professional with customers and suppliers
- Calm under pressure and able to juggle competing priorities
- Positive, adaptable and happy to turn your hand to whatever the day needs
WHAT YOU'LL BE DOING
Supporting the Managing Director
- Working directly alongside the MD on the day-to-day running of the business
- Preparing reports, presentations and documentation
- Managing diaries, scheduling and coordinating meetings
- Being a trusted, go-to point of contact for the team
Business & office administration
- Keeping the day-to-day office and operations running smoothly
- Organising and maintaining accurate records and files
- Maintaining up-to-date product and company information
- General commercial administration
Import, logistics & supply chain
- Coordinating inbound and outbound shipments, collections and deliveries
- Liaising with warehousing partners, transport companies and logistics providers
- Supporting customs clearance, liaising with customs brokers and handling HMRC documentation
- Coordinating with breweries and monitoring production schedules
- Tracking shipments, chasing anything delayed and keeping customers informed
Commercial & sales support
- Supporting our Business Development Managers and Internal Sales Coordinators
- Preparing quotations and customer presentations
- Processing orders and following up with customers
- Maintaining our CRM and supporting website administration
- Helping to coordinate and support exhibitions, trade shows, beer festivals and pub activations - usually led by our sales team, with occasional hands-on support from you (very occasionally including an evening or weekend event)
- Communicating with suppliers and assisting with supplier negotiations where appropriate
Finance administration
- Reconciling customer accounts and supplier statements
- Assisting with invoicing and chasing outstanding documentation
- Supporting bookkeeping processes and working alongside our external accountants
Systems, research & projects
- Online research across suppliers, competitors, products and markets
- Helping implement new systems and tools
- Continually improving internal systems and business processes
- Supporting new business projects as the company grows
Don't worry if you haven't done all of this before. In every area above, we value the right attitude, curiosity and willingness to learn far more than previous experience - and we'll give you the training and support to grow into it.
TECHNOLOGY & AI
We're a modern business that embraces technology, and we actively encourage our team to use the best tools available to work smarter. We want someone who sees technology as a way to improve productivity, automate routine tasks, speed up research and solve business problems - not just to get by. Ideally you'll be:
- Highly IT literate and quick to master new software
- Confident across Microsoft 365 (Excel, Word, Outlook, PowerPoint, Teams)
- Genuinely interested in using AI tools such as ChatGPT and Claude to automate repetitive work, draft and summarise documents, research faster and tackle problems more effectively
- A capable online researcher who knows how to find answers quickly
We don't expect you to be an expert in any one system - we care that you're curious, tech-confident and excited to make the most of modern tools. Experience with CRMs, HubSpot, Xero or AI tools is a welcome bonus, not a requirement.
EXPERIENCE
We care far more about attitude and aptitude than years on a CV. Intelligence, initiative, enthusiasm and adaptability matter more to us than a long track record. If you have the drive to learn fast and grow, we'd love to hear from you - relevant experience is welcome but not essential, and we'll back the right person.
WHO SHOULD APPLY?
This role would suit either someone with one to two years' office, operations or commercial experience who is ready for a broader, more varied role - or an outstanding graduate with the right attitude, common sense and ambition. If that sounds like you, we'd like to hear from you.
WHERE THIS ROLE CAN GO
This role is designed to grow. We're building the business quickly, and we want the person who joins us now to grow with it. Do well, and this position can develop into a much more senior operations or commercial management role - leading systems, processes and people as the company expands. With regular performance and development reviews, and an early salary review in your first year, your progress is recognised early and often. For the right, ambitious person, this is a genuine ground-floor opportunity to build a career.
WHY YOU'LL ENJOY WORKING HERE
- No two days are the same - the variety keeps it genuinely interesting
- You'll work directly with the Managing Director and see how decisions really get made
- Your ideas will be listened to and acted on, not lost in layers of management
- You'll have real responsibility and ownership from an early stage
- You'll play a genuine part in building a premium beer brand in the UK
- You'll develop professionally as fast as the company grows
SALARY & BENEFITS
- £25,500 - £28,000 per annum, depending on experience
- Regular performance and development reviews, plus an early salary review in your first year
- Around 37 days' paid holiday a year - 25 days plus bank holidays, your birthday off, and our Christmas closure
- Staff discount on our beers
- Discretionary bonus potential as the business grows
- Company pension scheme
- Employee Assistance Programme from day one - confidential wellbeing, counselling and financial and legal support
- A paid volunteering day every year
- Cycle to work scheme and season ticket loan
- Company laptop and phone
- Ongoing learning and development, exposure to international suppliers and partners, and the chance to help shape our systems and processes
READY TO BUILD SOMETHING WITH US?
If you're ambitious, curious and looking for far more than another office job - somewhere you can learn fast, take real ownership and grow into a senior role as the business does - we'd love to hear from you.
Send us your CV along with a short note telling us why this role excites you and why you'd be a great fit. Tell us what makes you tick: we're just as interested in your attitude, initiative and potential as your CV.
Pay: £25,500.00-£28,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Health & wellbeing programme
- Paid volunteer time
- Store discount
Ability to commute/relocate:
- Hammersmith W6 8JA: reliably commute or plan to relocate before starting work (required)
Application question(s):
- In no more than 150 words, please tell us why this role interests you and why you’d be a good fit for a varied role in our growing premium beer business. Please highlight any relevant experience in beer, beverages, FMCG, hospitality, logistics or business operations.
- Please confirm that you have reviewed the job description and meet the majority of the skills and experience we are seeking. If there are any areas where you have limited experience, please tell us why you believe you would still be successful in the role.
Work authorisation:
- United Kingdom (required)
Work Location: In person
