Housing officer Work, Jobs in East Dulwich (with Salaries)

Resident Liaison Officer
Equans —Croydon
- Up to £33,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Neighbourhood Response Officer
Clarion Housing Group —North London
- £39,408 - £45,969 a year
- Full-time
- Hybrid work
- Travel
Housing Solutions Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Housing Customer Support Officer
EastendHomes —London
- £34,158 - £38,501 a year
- Data entry
- Front desk
- IT
6d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Income Officer - Housing Advice Service
London Borough of Sutton —Sutton
- £38,256 - £46,968 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
7d
Neighbourhood Housing Officer
Gravesham Borough Council —Gravesend
- £28,988 - £38,957 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Computer skills
- Free parking
- Annual leave
Repairs Officer
Lewisham Council —London
- £34,863 - £41,637 a year
- Full-time
- Communication skills
- Employee discount
Home Ownership Officer - Housing
i-Jobs —Walthamstow
- £17.81 an hour
- Temporary
- Hybrid work
- Administrative experience
- Data entry
- In-person
- Work from home
Quick apply
3h
Housing Register Officer
Civic Recruitment Limited —London
- Remote
- Organisational skills
- Communication skills
Quick apply
19h
Sheltered Housing Officer
Aster Group —London
- £32,464 a year
- Full-time
- Computer skills
- Communication skills
- Employee assistance programme
Project Documentation Officer
Victoria and Albert Museum —London
- £28,520 a year
- Employee assistance programme
- Employee discount
1d
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- CRM software
- Microsoft Outlook
- English
Home Choice Assessment Officer-Full time
Mole Valley District Council —Dorking
- Up to £36,046 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- In-person
- Free parking
- Annual leave
14d
Trainee Housing Enforcement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
13d
Housing Options Visiting Officer
Tower Hamlets —London
- £42,264 - £44,235 a year
- Communication skills
8d
Housing Allocations Officer
Gravesham Borough Council —Gravesend
- £28,988 - £31,412 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
14d
Project Officer-Housing
Civic Recruitment Limited —Waltham Forest
- £34.03 an hour
- Temporary
- Data analysis skills
- Research
- Continuous improvement
Quick apply
Housing and Support Officer – London, Croydon
Ability Housing Association —Croydon
- £37,000 a year
- Full-time
- Annual leave
9d
Housing Options Officer
Welwyn Hatfield Borough Council —Welwyn Garden City
- £34,431 - £41,254 a year
- Hybrid work
- English
- Communication skills
- Free parking
- Annual leave
5d

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Resident Liaison Officer

Equans -
Croydon

Apply Now

Job details

Permanent | Full-time
Up to £33,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
Tenant engagement
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Resident Liaison Officer

Offer ID:

84245

Job:

Support Functions / Other

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for an experienced Resident Liaison Officer to join our team in Croydon on a full-time, permanent basis. We offer a salary of up to £33,000 plus a company car.

This is an exciting opportunity to play a key role in supporting residents and clients across social housing refurbishment, maintenance, and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement works.

We are looking for someone with Resident Liaison Officer, Tenant Liaison Officer, or in a similar customer-facing role within social housing, planned maintenance, refurbishment, regeneration, or construction environments.

As a Resident Liaison Officer, you'll act as the key link between residents, site teams, and project managers, helping to minimise disruption, manage expectations, and maintain positive relationships within the local community.

A full UK driving licence is essential for this role.

About the Role

As the main point of contact for residents throughout the lifecycle of planned works, you will provide clear communication, coordinate access arrangements, and ensure residents feel informed and supported at every stage of the project.

Key Responsibilities

Build and maintain positive relationships with residents, ensuring they remain informed about planned works, project timelines, and progress updates.
Act as the primary point of contact between residents, site teams, project managers, and client representatives.
Coordinate access appointments and arrangements to support the successful delivery of works.
Distribute resident communications, including notices, newsletters, and project updates.
Respond to resident enquiries and concerns professionally, resolving issues promptly and escalating where required.
Support resident meetings, consultation events, open days, and community engagement activities.
Maintain accurate records of resident interactions, access arrangements, vulnerabilities, and any special requirements.
Work closely with site managers and project teams to ensure residents' needs are understood and considered throughout delivery.
Promote Equans' commitment to excellent customer service and community partnership.
Ensure residents' homes are treated with care, respect, and professionalism during all works.

About You

Proven experience working as a Resident Liaison Officer, Tenant Liaison Officer, or in a similar resident-facing role.
Previous experience within social housing, planned maintenance, refurbishment, regeneration, construction, or property services environments is essential.
Experience managing resident communications, appointments, access arrangements, and customer enquiries throughout planned works programmes.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of residents and stakeholders.
Strong organisational skills with the ability to manage multiple priorities effectively.
A compassionate, professional, and customer-focused approach.
Good IT and administrative skills with experience maintaining accurate records and resident communications.
The ability to work independently as well as collaboratively within a wider project team.
A full UK driving licence.

What We Offer

In return, we offer a competitive package and opportunities to develop your career within a leading organisation:

Competitive salary and benefits package
24 days annual leave plus bank holidays
Pension scheme
Life assurance
Employee benefits platform, including retail discounts and wellbeing support
Ongoing training and professional development opportunities
Career progression within a growing and diverse organisation

Why Equans?

At Equans, we deliver essential services across energy, regeneration, and facilities management, helping to create sustainable communities and improve everyday lives. Our people are at the heart of everything we do, and our Resident Liaison Officers play a vital role in ensuring projects are delivered with care, professionalism, and a strong focus on customer satisfaction.

Join Equans and help us make a positive impact in communities across the UK.

Place:

Workplace : Croydon United Kingdom

Apply Now

Refine Your Search

housing officer jobs in east dulwich

Resident Liaison Officer

Neighbourhood Response Officer

Housing Solutions Officer

Housing Customer Support Officer

Welfare Advice Officer

Income Officer - Housing Advice Service

Neighbourhood Housing Officer

Repairs Officer

Home Ownership Officer - Housing

Housing Register Officer

Sheltered Housing Officer

Project Documentation Officer

Resident Liaison Officer

Home Choice Assessment Officer-Full time

Trainee Housing Enforcement Officer

Housing Options Visiting Officer

Housing Allocations Officer

Project Officer-Housing

Housing and Support Officer – London, Croydon

Housing Options Officer

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