It support Work, Jobs in East Ham, Gtl (with Salaries)

IT Support Analyst (Contract)
Verge del Castell Technologies Ltd —London
- £29,420.00 - £34,101.73 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Flexitime
Quick apply
3d
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
IT Support Engineer
Air Charter Service —Surbiton
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
IT Support Engineer
AutoProtect Group —Harlow
- £35,000 - £40,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
IT Executive
Imperial Chambers Management —London
- £24,420.00 - £57,563.38 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
1d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
11d
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
IT Support Technician
TQS IT Services —Tower Hamlets
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- English
Quick apply
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
One Desk IT (12-Month FTC)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
10d
2nd Line IT Support Engineer
Cardonet —London
- Customer service
- Computer networking
- Communication skills
- Referral programme
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
IT Support Analyst
QuadReal Property Group —London
- Full-time
- Microsoft Outlook
- Customer service
- Mentoring
- Annual leave
10d
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
IT Support Engineer, EMEA
Okta —London
- £40,000 - £55,000 a year
- Weekend availability
- Google Suite
- Continuous improvement
- Driving
- Annual leave
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills

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IT Support Analyst (Contract)

Verge del Castell Technologies Ltd
London

Quick apply

Job details

Permanent | Full-time
£29,420.00 - £34,101.73 a year
3 days ago

Benefits

Flexitime
Paid volunteer time
Free fitness classes

Qualifications

TCP
Azure
Microsoft Outlook
Customer service
Windows
Technical support
DHCP
Analysis skills
IT support
DNS
SharePoint
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

About the Role

London is one of the world's leading technology hubs, and at Verge del Castell Technologies Ltd, we're committed to delivering dependable IT services that keep businesses running efficiently. We believe outstanding technical support is more than fixing issues—it's about creating seamless technology experiences that empower people to do their best work.

We are looking for an IT Support Analyst to become an integral part of our growing IT operations team. In this role, you'll provide high-quality technical support across hardware, software, cloud platforms, and business applications while helping maintain a secure and reliable IT environment. You'll work closely with colleagues across the organization, solving technical challenges, improving user experiences, and contributing to projects that enhance our technology infrastructure.

Why Work With Us?

Collaborative Environment: Join a supportive technology team where knowledge sharing, teamwork, and continuous learning are part of everyday work. Your ideas and contributions will be valued from your first day.

Modern Technology: Gain hands-on experience supporting Microsoft 365, Windows environments, Active Directory, cloud-based services, endpoint management, and modern collaboration platforms used by growing businesses.

Career Development: We encourage professional growth through ongoing learning opportunities, technical mentoring, and exposure to a wide range of technologies and IT projects that help you expand your expertise.

Meaningful Impact: Every day you'll play an important role in keeping employees productive by delivering responsive, reliable, and customer-focused technical support that makes a real difference.

Key Responsibilities

Technical Support: Provide first and second-line IT support by diagnosing and resolving hardware, software, operating system, and application issues for end users.

Microsoft Environment: Support Microsoft 365 applications, including Outlook, Teams, SharePoint, OneDrive, Word, Excel, and other productivity tools.

User Administration: Create, manage, and maintain user accounts, permissions, passwords, and security groups using Active Directory and Microsoft Entra ID (Azure AD).

Endpoint Management: Configure, deploy, maintain, and troubleshoot desktop computers, laptops, mobile devices, printers, and other endpoint equipment.

Incident Management: Log, prioritize, investigate, and resolve support tickets while maintaining accurate documentation and delivering excellent customer service throughout the resolution process.

Infrastructure Support: Assist with network connectivity, VPN access, Wi-Fi troubleshooting, device configuration, software deployment, system upgrades, and routine IT maintenance activities.

Documentation & Improvement: Maintain technical documentation, knowledge base articles, and standard operating procedures while identifying opportunities to improve IT processes and user support.

What We Are Looking For

Experience: Previous experience working as an IT Support Analyst, IT Support Engineer, Service Desk Analyst, Help Desk Analyst, Desktop Support Technician, or in a similar technical support role.

Technical Knowledge: Strong understanding of Windows 10/11, Microsoft 365, Active Directory, Microsoft Entra ID, networking fundamentals (TCP/IP, DNS, DHCP, VPN), hardware troubleshooting, and software support.

Customer Service: Excellent communication and interpersonal skills with a genuine passion for delivering professional, friendly, and effective technical support to users at all levels.

Problem Solving: Strong analytical thinking with the ability to diagnose technical issues, prioritize workloads, and resolve problems efficiently in a fast-paced environment.

Organization: Able to manage multiple support requests simultaneously while maintaining attention to detail and delivering a high standard of service.

Mindset: A proactive team player who enjoys learning new technologies, embraces continuous improvement, and takes ownership of delivering reliable IT solutions that help colleagues succeed.

Pay: £29,420.00-£34,101.73 per year

Benefits:

Flexitime
Free fitness classes
Paid volunteer time

Work Location: Hybrid remote in London E15 1JD

Quick apply

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it support jobs in east ham, gtl

IT Support Analyst (Contract)

1st Line IT Support Engineer

IT Support Technician

IT Support Engineer

IT Support Engineer

IT Executive

Helpdesk Specialist

IT Desktop Support

IT Technician

IT Support Technician

Technical Support Specialist

One Desk IT (12-Month FTC)

IT Support Technician

2nd Line IT Support Engineer

IT Desktop Support Analyst

IT Support Analyst

IT 1st Line Support Engineer

Graduate Cloud Support Engineer

IT Support Engineer, EMEA

Senior IT Support Engineer - UK - Hybrid

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