Customer service team lead Work, Jobs in Eckington, Dby (with Salaries)

Customer Onboarding Team Leader
Safetykleen —Dinnington
- £32,000 - £34,400 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Relations Team Leader (Safeguarding & Resolution)
Leger Shearings Group —Rotherham
- £32,000 - £35,000 a year
- Weekend availability
- Organisational skills
- Training & development
- Leadership
- Free parking
- Annual leave
Service & Impact Lead (Customer Experience & Community Support)
Excel Martial Arts —Sheffield
- £12.75 an hour
- Part-time
- Experience working with children
- Front desk
- In-person
- Free parking
- Work from home
Quick apply
Team Leader
Atlas Consulting Services —Sheffield
- From £27,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
- Gym membership
Quick apply
21h
Hospitality Sector Lead
HLM Architects —Sheffield
- Hospitality
- Hotel
- Business development
Supporter Engagement Lead
Bluebell Wood Children's Hospice —Sheffield
- £35,277 a year
- Full-time
- CRM software
- Team management
- Hospice
- Free parking
- Employee assistance programme
Quick apply
14d
Team Leader
Card Factory —Sheffield
- £13 an hour
- Customer service
- Leadership
14d
Meadowhall Crew Team Lead (Part-Time)
Fatface Corporation —Sheffield
- Part-time
- POS
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
4d
Lead Customer Experience Manager
Sainsbury's —Matlock
- From £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
1d
VM Team Manager
Matalan —Doncaster
- Full-time
- Planograms
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
3d
Team Leader (Warehouse Operations)
Debenhams Group —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Employee discount
Quick apply
3d
Lead Contract Specialist
Fresenius Medical Care —Huthwaite
- Full-time
- Hybrid work
- English
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Repairs and Maintenance Team Leader
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Call to connect
- Supervising experience
- Organisational skills
- Training & development
- Annual leave
2d
Lead Product Marketing Manager
Tes Global —Sheffield
- £60,000 - £68,000 a year
- Full-time
- Analysis skills
- Team management
- School
- Annual leave
- Employee assistance programme
Quick apply
2d
Regional Swim Lead
Nuffield Health —Sheffield
- Up to £33,000 a year
- Full-time
- Data analysis skills
- Budgeting
- Leadership
- Employee discount
- Gym membership
Cafe Team Leader
Tesco UK —Hucknall
- £14.12 an hour
- Full-time
- Hospitality
- Sales
- Customer service
4d
Full Time Kitchen Lead
Charlotte’s of Baslow —Bakewell
- £12.71 - £14.00 an hour
- Full-time
- Serving
- In-person
- Kitchen experience
- Employee discount
Quick apply
Technical Lead - Device Management
Managed Services —Nottingham
- Full-time
- Analysis skills
- Mentoring
- Scripting
- Free parking
Quick apply
12d

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customer service team lead jobs near eckington, dby

Customer Onboarding Team Leader

Safetykleen -
Dinnington

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,400 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

CRM software
Stakeholder collaboration
Complaint handling
Performance management
Continuous improvement
Organisational skills
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills

Full job description

Customer Onboarding Team Leader | Contract Validation, Customer Experience & Team Leadership

About the Role

We’re looking for an experienced and customer-focused Customer Onboarding Team Leader to lead our Contract Validation team and play a key role in delivering a seamless customer experience from contract completion through to service commencement.

Leading a team of Coordinators, you’ll ensure customer contracts are accurately validated, onboarding journeys are managed effectively, and our customers receive exceptional service from the very beginning of their partnership with Safetykleen.

This is an exciting opportunity for a passionate people leader who enjoys developing teams, improving processes and making a real impact within a growing business. You’ll be responsible for creating a positive, high-performing team culture while ensuring operational excellence and customer satisfaction remain at the heart of everything we do.

About Us

At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance.

With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do.

What You'll Be Doing

Leading, coaching and developing the Contract Validation team to deliver exceptional customer experiences and achieve performance goals.
Creating a positive, engaged and high-performing team culture through regular coaching, feedback, communication and development conversations.
Managing daily workloads, priorities and resource allocation to ensure contracts are validated accurately and customer onboarding journeys are delivered smoothly.
Monitoring KPIs, quality standards and customer outcomes, identifying opportunities to improve performance and service excellence.
Acting as the escalation point for customer issues, complaints and risks, ensuring timely resolution and effective communication.
Ensuring customer information, interactions and contract updates are accurately maintained across CRM and business systems.
Collaborating with Sales, Account Management, Operations and internal stakeholders to deliver seamless customer implementation and service commencement.
Supporting recruitment, training and continuous improvement initiatives to enhance team capability, processes and customer experience.

What We Offer

£32,000 plus bonus of up to £2,400 annually paid monthly
25 days’ holiday plus Bank Holidays
Private healthcare from day one
5% contributory pension scheme
Enhanced maternity and paternity pay
Life assurance (3x salary)
Learning and career development opportunities
Employee discount and wellbeing schemes
Cycle to Work scheme
Employee Assistance Programme

About You

You’re an experienced people leader who enjoys developing teams, delivering excellent customer service and improving the way things work.

You’ll have experience managing customer-facing teams, working towards KPIs and creating a culture where people feel supported, motivated and empowered to deliver great results.

You will have:

Proven experience leading and motivating customer service, administration or operations teams
Experience coaching colleagues and improving individual and team performance
A strong track record of delivering against targets, KPIs and service expectations
Excellent communication skills with the confidence to manage challenging conversations
Experience handling customer complaints, escalations and service issues
Strong organisational skills with the ability to manage competing priorities
Experience using CRM systems and Microsoft Office applications
A proactive, customer-focused mindset with a passion for continuous improvement

Adventageous:

Experience within waste management, environmental services, industrial services.
Experience with Microsoft Dynamics

When you join Safetykleen, you’ll be part of a supportive, ambitious and growing business where your leadership, ideas and development genuinely matter.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer service team lead jobs in eckington, dby

Customer Onboarding Team Leader

Customer Relations Team Leader (Safeguarding & Resolution)

Service & Impact Lead (Customer Experience & Community Support)

Team Leader

Hospitality Sector Lead

Supporter Engagement Lead

Team Leader

Meadowhall Crew Team Lead (Part-Time)

Lead Customer Experience Manager

VM Team Manager

Team Leader (Warehouse Operations)

Lead Contract Specialist

Repairs and Maintenance Team Leader

Lead Product Marketing Manager

Regional Swim Lead

Cafe Team Leader

Full Time Kitchen Lead

Technical Lead - Device Management

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